Protyre Autocare - Grantham Reviews 653

TrustScore 5 out of 5

4.9

Gonerby Road, NG31 8HE Gonerby Hill Foot, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Booked an Aircon Regas online. Cheapest in town with next day availability. Arrived and they started the job straight away. Pleasant staff, quicker than expected. Nice cold aircon. Will use again... See more

Rated 5 out of 5 stars

Good quality tyres for a reasonable all-in price. Appointment on time. Everything as promised..

Company replied

Rated 5 out of 5 stars

The staff were very polite and professional, they informed me what needed to be done I had to have a new tyre and they checked my car over which gave me peace of mind. I always take my car there never... See more

Rated 5 out of 5 stars

Excellent service as always. Staff so helpful and polite. Always use Protyre for our tyre needs.

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Gonerby Road, NG31 8HE, Gonerby Hill Foot, England, United Kingdom

  • 01476 468720

4.9

Excellent

TrustScore 5 out of 5

653 reviews

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Rated 5 out of 5 stars

Excellent service as always

Excellent service as always. Staff so helpful and polite. Always use Protyre for our tyre needs.

June 17, 2026
Protyre Autocare - Grantham logo

Reply from Protyre Autocare - Grantham

Hello Wendy,

We truly appreciate your kind words and continued loyalty. We are delighted our on centre team consistently provides excellent service for your tyre needs. Thank you!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Good quality tyres for a reasonable price

Good quality tyres for a reasonable all-in price. Appointment on time.
Everything as promised..

June 17, 2026
Protyre Autocare - Grantham logo

Reply from Protyre Autocare - Grantham

Hello Michael​,

We would like to thank you for sharing your feedback regarding the service you received at our Grantham branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Although very busy managed to fit me in…

Although very busy managed to fit me in knowing I needed the tyre for MOT next day!

June 15, 2026
Protyre Autocare - Grantham logo

Reply from Protyre Autocare - Grantham

Hello Mick,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Grantham branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Fast

Fast, prompt, efficient and friendly service.

June 12, 2026
Protyre Autocare - Grantham logo

Reply from Protyre Autocare - Grantham

Hello Paul,

We appreciate your 5-star review! We're delighted you found our service fast, efficient, and friendly.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Really easy to book appointment and…

Really easy to book appointment and helpful efficient staff when I arrived.
Great service would recommend

June 12, 2026
Protyre Autocare - Grantham logo

Reply from Protyre Autocare - Grantham

Hello Jan,

We are so pleased to hear you found booking easy and our team in centre helpful and efficient. We appreciate your recommendation! Thank you for your kind words.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Booked an Aircon Regas online

Booked an Aircon Regas online. Cheapest in town with next day availability.

Arrived and they started the job straight away. Pleasant staff, quicker than expected. Nice cold aircon. Will use again for 2nd car.

May 25, 2026
Rated 5 out of 5 stars

The staff were very polite and…

The staff were very polite and professional, they informed me what needed to be done I had to have a new tyre and they checked my car over which gave me peace of mind. I always take my car there never had any problems always been a good experience.

May 20, 2026
Rated 5 out of 5 stars

Great experience

Really helpful, great customer service, reasonably priced. Changed my tyre very quickly. Showed me the fault when they had removed tyre. Would strongly recommend using Selectatyre

May 13, 2026
Rated 1 out of 5 stars

Poor service

Made appointment to get tyre repaired.
Turned up but told it was an hours wait which was disappointing as had a work meeting which I would have missed. They asked for the locking wheel nuts but I was unsure of whether I had any as had only had the car a short time I looked for them but in the end could not find so went back to tell them. It turned out I didn’t have locking wheel nuts but all it would have taken was a minutes look at my car to have discovered that but they couldn’t be bothered - went to Quick Fit who took the time to check my car and repaired the car in 15 mins.

April 16, 2026
Unprompted review
Protyre Autocare - Grantham logo

Reply from Protyre Autocare - Grantham

Dear Susan brown ,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Kayleigh
Customer Care - Protyre

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