Protyre Autocare - Grantham Reviews 

708
•
TrustScore 5 out of 5

4.9

Gonerby Road, NG31 8HE Gonerby Hill Foot, England, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Easy to get your car booked in online. Very professional job done good feedback with the cars health check. All questions satisfactorily answered. Get my tyres sorted here for all our cars never been... See more

Company replied

Rated 5 out of 5 stars

Good price, easy to book, friendly staff who don't treat female customers as village idiots even if they don't know much about cars.

Company replied

Rated 5 out of 5 stars

I had a puncture. I turned up unannounced and they were able to fit a replacement immediately. Friendly, helpful staff. Hence full marks!

Company replied

Rated 4 out of 5 stars

Poor telephone experience redeemed by an outstanding fitter. Tried to purchase directly through the garage, but came over as disinterested, so purchased via Blackcircles, confirmed online appointment... See more


Company details

  1. Tire Shop
  2. also in
  3. Brake Shop
  4. Car Battery Store
  5. Car Inspection Station
  6. Car Service
  7. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Gonerby Road, NG31 8HE, Gonerby Hill Foot, England, United Kingdom

  • 01476 468720

4.9

Excellent

TrustScore 5 out of 5

708 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(708)

33,081 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The helpful person explained what were…

The helpful person explained what were my options. They fitted my car in on the day I rang.

November 4, 2026
Protyre Autocare - Grantham logo

Reply from Protyre Autocare - Grantham

Hello Lindy​,

We would like to thank you for sharing your feedback regarding the service you received at our Grantham branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Easy to get your car booked in online

Easy to get your car booked in online. Very professional job done good feedback with the cars health check. All questions satisfactorily answered. Get my tyres sorted here for all our cars never been disappointed.

November 2, 2026
Protyre Autocare - Grantham logo

Reply from Protyre Autocare - Grantham

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Grantham branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 3 out of 5 stars

polite knowledgeable and quick about…

polite knowledgeable and quick about their work

October 28, 2026
Protyre Autocare - Grantham logo

Reply from Protyre Autocare - Grantham

Dear William Bevan, 

Thank you for leaving us a review. We are glad that you found our team at our Grantham centre to be polite, knowledgeable and quick during your visit. 

If you have any questions or for any other assistance, please do not hesitate to contact us at customerrelations@protyre.co.uk 

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Excellent service.

I had a puncture. I turned up unannounced and they were able to fit a replacement immediately. Friendly, helpful staff. Hence full marks!

October 19, 2026
Protyre Autocare - Grantham logo

Reply from Protyre Autocare - Grantham

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Grantham branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great job and advice

Great job and advice. Will certainly use again 👍

October 28, 2026
Protyre Autocare - Grantham logo

Reply from Protyre Autocare - Grantham

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Grantham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Friendly and helpful manager

Friendly and helpful manager, he did not talk down to my wife when she needed help with a puncture.
Reasonable prices too.

October 20, 2026
Protyre Autocare - Grantham logo

Reply from Protyre Autocare - Grantham

Hello Dennis,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Grantham branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

A Pleasure to visit

Good price, easy to book, friendly staff who don't treat female customers as village idiots even if they don't know much about cars.

October 23, 2026
Protyre Autocare - Grantham logo

Reply from Protyre Autocare - Grantham

Hello Stella​,

We would like to thank you for sharing your feedback regarding the service you received at our Grantham branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

PERFECT FROM START TO FINISH AND SO…

PERFECT FROM START TO FINISH AND SO POLITE
THATS WHY I HAVE BEEN USING YOU GUYS FOR YEARS

THANKYOU MARK

October 21, 2026
Protyre Autocare - Grantham logo

Reply from Protyre Autocare - Grantham

Hello Mr Raynor,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Grantham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

They gave me a lift home with my new…

They gave me a lift home with my new battery. That was very much appreciated.

October 21, 2026
Protyre Autocare - Grantham logo

Reply from Protyre Autocare - Grantham

Hello Alex,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Grantham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very welcoming

Very welcoming, fast and efficient and great communication

October 7, 2026
Protyre Autocare - Grantham logo

Reply from Protyre Autocare - Grantham

Hello Jonathan,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Grantham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Puncture repair

Repaired a puncture on my car. Great service and friendly staff.

October 5, 2026
Protyre Autocare - Grantham logo

Reply from Protyre Autocare - Grantham

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Grantham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very prompt service

Very prompt service, staff very friendly & helpful

October 2, 2026
Protyre Autocare - Grantham logo

Reply from Protyre Autocare - Grantham

Hello Ron,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Grantham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Sorted immediately.

Very pleased with the fact that they could sort my tyre problems out immediately. Would definitely recommend.

October 2, 2026
Protyre Autocare - Grantham logo

Reply from Protyre Autocare - Grantham

Hello Lorraine​,

We would like to thank you for sharing your feedback regarding the service you received at our Grantham branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service…

Very good information given Prompt service and helpful and polite.

September 30, 2026
Protyre Autocare - Grantham logo

Reply from Protyre Autocare - Grantham

Hello Caroline,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Grantham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service

Excellent service

September 23, 2026
Protyre Autocare - Grantham logo

Reply from Protyre Autocare - Grantham

Hello Mr Robinson,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Grantham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

the service was quick and reasonably…

the service was quick and reasonably priced

September 23, 2026
Protyre Autocare - Grantham logo

Reply from Protyre Autocare - Grantham

Hello John,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Grantham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Overall excellent service

Overall excellent service I didn't have to wait too long and also I had some discount codes which saved me some money as well.

September 23, 2026
Protyre Autocare - Grantham logo

Reply from Protyre Autocare - Grantham

Hello David​,

We would like to thank you for sharing your feedback regarding the service you received at our Grantham branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Front Tyre Replacements- Prompt and well

Pleasant guys, did the work promptly and carefully and finished promptly.
I received the Health Check report which was an excellent summary.

September 21, 2026
Protyre Autocare - Grantham logo

Reply from Protyre Autocare - Grantham

Hello Anthony​,

We would like to thank you for sharing your feedback regarding the service you received at our Grantham branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Can not fault these guys

Can not fault these guys, always helpful, nothing to much

September 16, 2026
Protyre Autocare - Grantham logo

Reply from Protyre Autocare - Grantham

Hello Deborah,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Grantham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Quote for my tyres was acceptable…

The quote for my tyres was acceptable and a date and time for the fitting was arranged to suit me. Tyres were fitted without fuss and the car was ready for me to collect on time. Staff were friendly and helpful. What more could I want.

September 14, 2026
Protyre Autocare - Grantham logo

Reply from Protyre Autocare - Grantham

Hello Paul,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Grantham branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look