Previously book up within 2 weeks anf my appointment confirmed at 8.30.when l arrived there was six poeple in front of me .the lady ask my name which l confirmed .then l was to done first.
Location
Switch location5B Blyth Road, Blyth Road Industrial Estate, IP19 8EN Halesworth, Halesworth, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Quick, easy and perfectly done as required
My rear on side tyre had a screw buried. So went to my local garage. Hill Crest Huntingfield. They suggested you I have been before. Very polite quick to asses and the tyre was replaced within... See more
The booking and execution of works was conducted as speedily as might be expected and to a reasonable standard, whereas the additional unsolicited advice was wildly at odds with reality. 'The Vehic... See more
Company replied
Company details
About Protyre Autocare - Halesworth
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
5B Blyth Road, Blyth Road Industrial Estate, IP19 8EN, Halesworth, Halesworth, United Kingdom
- 01986 873661
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Slick & quickness
Previously book up within 2 weeks anf my appointment confirmed at 8.30.when l arrived there was six poeple in front of me .the lady ask my name which l confirmed .then l was to done first.
Great service
Great service. Dropped my bike wheel off and picked it up the next day. Easy and cheapest around
Great service
Tyres supplied and fitted with quality…
Tyres supplied and fitted with quality timely service. All members of staff were friendly and professional - will recommend
Fantastic staff and terrific…
Fantastic staff and terrific workmanship.
A real good customer care...
Excellent all round..
I found the staff friendly and helpful
I found the staff friendly and helpful. two tyres changed and I went Beccles to have tracking checked. all good, my car now feels safe
Great job
Great job. Looked after my bike ad charged the low battery during the tyre replacement.
Efficient
Prordered my tyres online and went along at appointment time for fitting. All went smoothly. Polite staff. Would use again.
Very helpful and friendly staff
May use AI-assist with repliesRead more
Once again top team
Once again Daren, Gareth & Lauren go above and beyond in sorting my car, i know im in good hands every time i need tyres or brake work for my pride joy

Reply from Protyre Autocare - Halesworth
My rear on side tyre had a screw…
My rear on side tyre had a screw buried. So went to my local garage.
Hill Crest Huntingfield.
They suggested you I have been before.
Very polite quick to asses and the tyre was replaced within 15mins approx.
Quickly explaining that the tyre was run flat type.
A lesser charge was paid as Hill Crest had recommended me to you.
Very impressed service certainly with a smile.
Regards Chrissie Kitchen
Better analysis and reporting required.
The booking and execution of works was conducted as speedily as might be expected and to a reasonable standard, whereas the additional unsolicited advice was wildly at odds with reality.
'The Vehicle Health Check Page 2 - Brake Specification and Inspection Report', is inaccurate, despite a complete strip down of the NSF assembly to access and replace the wheel bearing. The passenger side front brake pads were stated as being '12mm - Estimated 35,000 miles before inspection required'. When they then came up as an advisory in the subsequent MOT, I checked and replaced them, as the thickness was between 3 - 5 mm and 8 - 9 mm on each pair and worn very unevenly, as were the discs. This somewhat begs the question 'Why offer three pages of information, geared to further product sales, if it is critically inaccurate'?
The Halesworth branch is predominately a wholesale tire outlet, so I do not expect the same degree of service as a local garage but I do expect that I should be able to trust the advice given. The Beccles branch on the same evaluation stated' Visual check GREEN estimated 28,000 before inspection required' by which time the brakes would have been long failed at MOT and replaced. Why both branches should have voluntarily offered different but equally inaccurate assessments seems pointless, when it was the MOT that accurately identified that they were in poor condition.
I do hope that the disparity between what is said over the counter and otherwise written in these pseudo reports is addressed, as the staff seem both helpful and capable.

Reply from Protyre Autocare - Halesworth
Store manager was so helpfull and full…
Store manager was so helpfull and full of knowledge. Thanks for 5 star customer service.
Excellent service and I will definitely…
Excellent service and I will definitely recommend and use them again.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







