Protyre Autocare - Ilkley Little Lane Reviews 

1,096
TrustScore 5 out of 5

4.9

Little Lane, Ilkley, LS29 8HZ Ilkley, West Yorkshire, GB


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Rated 5 out of 5 stars

Booked in on Friday before a bank holiday weekend, it was clearly very busy on arrival, Nathan was juggling well esp being an operative down due to illness, as always he’s calm cool and collected. Adv... See more

Company replied

Rated 5 out of 5 stars

2nd visit to have tyres supplied by Black Circles fitted. Great service again. Tyres inflated to the correct pressures and tyre monitoring system reset on the car. Now our default business to use... See more

Company replied

Rated 5 out of 5 stars

Nathan and the team are absolutely spot on. They’re friendly, professional, knowledgeable and always willing to help. They do exactly what they say they’ll do, when they say they’ll do it, which is so... See more

Company replied

Rated 3 out of 5 stars

The premises and staff look presentable when I've checked them out, it normally shows good quality work. On my actual visit to have 5 tyres fitted to newly refurbished wheels that is what I expected,... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Little Lane, Ilkley, LS29 8HZ, Ilkley, West Yorkshire, United Kingdom

  • 01943 600028

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,096)

33,675 reviews in the last 12 months

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Rated 5 out of 5 stars

Really friendly and helpful

Really friendly and helpful. sorted out a new tyre in the quickest possible time.

August 6, 2026
Protyre Autocare - Ilkley Little Lane logo

Reply from Protyre Autocare - Ilkley Little Lane

Hello Simon,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ilkley branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Would never ‘tyre’ of visiting!

Staff were very helpful, knowledgeable and friendly! Tyre was quickly fixed

August 12, 2026
Protyre Autocare - Ilkley Little Lane logo

Reply from Protyre Autocare - Ilkley Little Lane

Hello Mrs Wood,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ilkley branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Ilkley Little Lane logo

Reply from Protyre Autocare - Ilkley Little Lane

Hello William,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ilkley branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Friendly staff who know their subject…

Friendly staff who know their subject so well. Great service at reasonable rates.

August 10, 2026
Protyre Autocare - Ilkley Little Lane logo

Reply from Protyre Autocare - Ilkley Little Lane

Hello Martin,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ilkley branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great reliable and efficient service

Great reliable and efficient service

August 10, 2026
Protyre Autocare - Ilkley Little Lane logo

Reply from Protyre Autocare - Ilkley Little Lane

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ilkley branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Helped me out immediately when I had a…

Helped me out immediately when I had a flat tyre. Kwik Fit were going to make me wait for 4 hours with 3 young children in the car.

August 5, 2026
Protyre Autocare - Ilkley Little Lane logo

Reply from Protyre Autocare - Ilkley Little Lane

Hello Jane​,

We would like to thank you for sharing your feedback regarding the service you received at our Ilkley branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Spot On Support

Nathan and the team are absolutely spot on. They’re friendly, professional, knowledgeable and always willing to help. They do exactly what they say they’ll do, when they say they’ll do it, which is something I really value. I also appreciate the thorough safety checks and honest advice they provide. A garage I can trust and very much my garage of choice. Highly recommended.

July 29, 2026
Protyre Autocare - Ilkley Little Lane logo

Reply from Protyre Autocare - Ilkley Little Lane

Hello Mark,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ilkley branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Just great

Just great, all went well.

August 3, 2026
Protyre Autocare - Ilkley Little Lane logo

Reply from Protyre Autocare - Ilkley Little Lane

Hello Geoff,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ilkley branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service

Excellent service. Shredded tyre replaced with a new tyre which was fitted at very short notice. Friendly and helpful staff. Would definitely recommend.

August 3, 2026
Protyre Autocare - Ilkley Little Lane logo

Reply from Protyre Autocare - Ilkley Little Lane

Hello David​,

We would like to thank you for sharing your feedback regarding the service you received at our Ilkley branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Really helpful as I was in a bit of a…

Really helpful as I was in a bit of a sticky situation being a long way from home. Got my tyre sorted out in great time. Will definitely recommend. Nathan was very helpful. The price was good.

July 29, 2026
Protyre Autocare - Ilkley Little Lane logo

Reply from Protyre Autocare - Ilkley Little Lane

Hello Julia,.

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at Ilkley Little Lane.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Great customer service

Great customer service, excellent knowledge and understanding of problems. Fast and highly quality repair work

July 24, 2026
Protyre Autocare - Ilkley Little Lane logo

Reply from Protyre Autocare - Ilkley Little Lane

Hello Sam,

Your appreciation of the customer service and quick, high-quality repairs provided by the team in centre means a lot to us. Thanks for sharing your positive experience with Ilkley Little Lane centre.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars
Protyre Autocare - Ilkley Little Lane logo

Reply from Protyre Autocare - Ilkley Little Lane

Hello Ian,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ilkley branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

I booked a visit which was very prompt

I booked a visit which was very prompt, and when I arrived the job was done quickly and efficiently.

July 29, 2026
Protyre Autocare - Ilkley Little Lane logo

Reply from Protyre Autocare - Ilkley Little Lane

Hello Stephen and Elaine​,

We would like to thank you for sharing your feedback regarding the service you received at our Ilkley branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great and hassle free service

Great and hassle free service. The team were friendly, helpful and knowledgeable. I would really recommend

July 29, 2026
Protyre Autocare - Ilkley Little Lane logo

Reply from Protyre Autocare - Ilkley Little Lane

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Ilkley branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

First Class

The staff are amazing; they are friendly, knowledgeable and keen to help. I always receive a professional, bespoke service.

July 27, 2026
Protyre Autocare - Ilkley Little Lane logo

Reply from Protyre Autocare - Ilkley Little Lane

Dear Ms Throp,

We would like to thank you for sharing your feedback regarding the service you received.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team at our lkley Little Lane have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Excellent friendly staff

Excellent friendly staff. We had a puncture which they managed to repair immediately which was a great
help. Thank you.

July 24, 2026
Protyre Autocare - Ilkley Little Lane logo

Reply from Protyre Autocare - Ilkley Little Lane

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ilkley branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Extremely good service

Extremely good service, and prompt attention to a punctured tyre late in the day with a replacement the following morning.

July 27, 2026
Protyre Autocare - Ilkley Little Lane logo

Reply from Protyre Autocare - Ilkley Little Lane

Hello Michael​,

We would like to thank you for sharing your feedback regarding the service you received at our Ilkley branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Efficient

Efficient, good service and gave me a discount on the online price.

July 22, 2026
Protyre Autocare - Ilkley Little Lane logo

Reply from Protyre Autocare - Ilkley Little Lane

Hello Mr Walker,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ilkley branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Brilliant service yet again

Brilliant service yet again. They booked me in for the aircon on my car next day, did it quickly and well. They are clearly a busy garage but the man on the desk, Nathan I think, had time for everyone and wae polite and helpful at all times. A fantastic place.

July 20, 2026
Protyre Autocare - Ilkley Little Lane logo

Reply from Protyre Autocare - Ilkley Little Lane

Hello Dan,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ilkley branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Straightforward

Straightforward, did what they said they would do, and charged what they said they would charge.

July 22, 2026
Protyre Autocare - Ilkley Little Lane logo

Reply from Protyre Autocare - Ilkley Little Lane

Hello Jackie​,

We would like to thank you for sharing your feedback regarding the service you received at our Ilkley branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

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