Protyre Autocare - Isle of Wight Reviews 

1,324
TrustScore 4.5 out of 5

4.6

Newport Road, Lake, PO36 9GT Isle of Wight, Isle of Wight, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Appointments are easy to book online; favorable prices (especially for MoT's); large and comfortable waiting room; friendly and polite staff. Ideally situated for supermarket across the road for those... See more

Company replied

Rated 3 out of 5 stars

Booked in for air con regas, couldn’t get the part so I had to order myself then rebook when I had the part. Rebooked for the fitting and regas and the car makes a loud noice whenever I put on the ai... See more

Company replied

Rated 5 out of 5 stars

Been going to Protyre in Lake for years bit of a misunderstanding today but put right by the helpful and friendly staff who dealt with my query very professionally Thank you very much as always Pro... See more

Company replied

Rated 5 out of 5 stars

Staff were friendly and approachable, queries were dealt with straight away. Job completed in a good time with no waiting around. Competitive price and easy booking system which I will use again.

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Newport Road, Lake, PO36 9GT, Isle of Wight, Isle of Wight, United Kingdom

  • 01983 401000

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.6

All reviews

(1,324)

33,962 reviews in the last 12 months

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Rated 5 out of 5 stars

Friendly and efficient - best price

Friendly and efficient staff. Best price in my area. Work was carried at scheduled time and car was ready before promised time.

November 19, 2025
Protyre Autocare - Isle of Wight logo

Reply from Protyre Autocare - Isle of Wight

Dear Gary S,

We appreciate you taking the time to leave us a review.

We're happy to hear that you were satisfied with our team's efficiency and pricing at our Isle of Wight branch.

It's great to know the work was completed promptly!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care - Protyre

Rated 5 out of 5 stars

Booked MOT on line using discount code

Booked MOT on line using discount code.
The MOT was carried out at the alloted time, staff were friendly and professional,
The car was ready at the time they had advised. The car passed with a report and recommendation on tyres that require replacing in the near future. Very happy with the service I received.

December 17, 2025
Rated 5 out of 5 stars

Very prompt and efficient with very…

Very prompt and efficient with very friendly team. Thank you.

December 10, 2025
Protyre Autocare - Isle of Wight logo

Reply from Protyre Autocare - Isle of Wight

Hello Maureen,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Quick and Friendly

December 3, 2025
Protyre Autocare - Isle of Wight logo

Reply from Protyre Autocare - Isle of Wight

Hello Mrs Davies,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very easy experience

Very easy experience, was able to book online and choose the best booking time for me.

October 29, 2025
Protyre Autocare - Isle of Wight logo

Reply from Protyre Autocare - Isle of Wight

Dear Customer,

We're happy to hear that you found it easy to book online and select a time that worked best for you.

Thank you for your positive feedback!.

We will look forward to welcoming you again at our Isle of Wight branch in the future.

Kind regards
Kayliegh
Customer care

Rated 5 out of 5 stars

Great staff and helpful

December 3, 2025
Protyre Autocare - Isle of Wight logo

Reply from Protyre Autocare - Isle of Wight

Dear Gareth Evans,

We appreciate you mentioning our great and helpful staff at our Isle of Wight branch!

We are so glad they provided excellent service.

Thanks for the positive feedback!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care - Protyre

Rated 5 out of 5 stars

Very attentive service from manager and…

Very attentive service from manager and tester.
Communication excellent
Very clean and tidy environment

November 10, 2025
Protyre Autocare - Isle of Wight logo

Reply from Protyre Autocare - Isle of Wight

Hello Tara,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of WIght branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

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