Protyre Autocare - Kettering Montagu Street Reviews 

426
TrustScore 4.5 out of 5

4.6

Montagu Street 117, NN16 8XJ Kettering, England, GB


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Rated 5 out of 5 stars

Fantastic service. The lads who dealt with my air con were extremely helpful in Kettering. I visited at the end of the day when it was over 32 degrees but they were more than helpful even though they... See more

Company replied

Rated 5 out of 5 stars

The one available fitter was about to go on his lunch break. Without being asked by the supervisor, he volunteered to start the job immediately. He showed me the results of the tracking apparatus afte... See more

Rated 5 out of 5 stars

Used theses guys for all 4 of my new tyres. Excellent service always polite. Good value for money just get on with the job. Highly recommended

Company replied

Rated 5 out of 5 stars

Just easy ! Two young fellows I met obviously know their business. Very supportive in their advice and I was reassured by their response to my choice, two tyres replaced at speed and absolutely no... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

About Protyre Autocare - Kettering Montagu Street

Written by the company

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Montagu Street 117, NN16 8XJ, Kettering, England, United Kingdom

  • 01536 388230

4.6

Excellent

TrustScore 4.5 out of 5

426 reviews

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4.6

All reviews

(426)

34,696 reviews in the last 12 months

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Rated 5 out of 5 stars
Protyre Autocare - Kettering Montagu Street logo

Reply from Protyre Autocare - Kettering Montagu Street

Hello Mr Millsop,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Kettering branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service

Excellent service, very helpful staff, couldn't praise enough

August 10, 2026
Protyre Autocare - Kettering Montagu Street logo

Reply from Protyre Autocare - Kettering Montagu Street

Hello Mr Alex,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Kettering branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Used theses guys for all 4 of my new…

Used theses guys for all 4 of my new tyres.
Excellent service always polite.
Good value for money just get on with the job.
Highly recommended

August 5, 2026
Protyre Autocare - Kettering Montagu Street logo

Reply from Protyre Autocare - Kettering Montagu Street

Hello Deborah,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Kettering branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good service

Good service, quick and friendly even though they were very busy that day.

July 29, 2026
Protyre Autocare - Kettering Montagu Street logo

Reply from Protyre Autocare - Kettering Montagu Street

Hello Shannon,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Kettering branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Fantastic service

Fantastic service. The lads who dealt with my air con were extremely helpful in Kettering. I visited at the end of the day when it was over 32 degrees but they were more than helpful even though they must have been sweltering. Have been super efficient before when I've gone in for tyres but today they went above and beyond. Thanks so much. Will definitely recommend and will be back. Fabulous customer service.

July 8, 2026
Unprompted review
Protyre Autocare - Kettering Montagu Street logo

Reply from Protyre Autocare - Kettering Montagu Street

Hello Rita,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Kettering branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 1 out of 5 stars

Started off well

Started off well, took a Groupon code and rang the business to book in my regas. I left my car and went into town for an hour whilst the work was being carried out. I came back to sorry but your system compressor has gone so we cannot carry out the work. Prior to this appointment my Aircon system was working fine, so I was taken aback by the comment made by the service technician. He then went into recommending a friend of his whom conveniently owned a garage down the road and recommended I take my car there for a compressor check. I let him know my thoughts and told him I don’t understand as it was working prior to me taking my car here, I could tell I was being spun and went straight back to Groupon and was refunded my monies.

Disappointed is an understatement!

June 3, 2026
Protyre Autocare - Kettering Montagu Street logo

Reply from Protyre Autocare - Kettering Montagu Street

Dear Johnny Miller ,

Thank you for your feedback. We are sorry to hear that your recent visit to our Kettering Montagu Street branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 2 out of 5 stars

unpleasant atmosphere and still having issues

Would give 1 star, but short staffed so feel bad doing so. Booked in at 8ish am for wheel alignment. wheel alignment was completed until 10:30. On initial walking in, atmosphere wasn't very inviting or friendly. i think they were stressed as short staffed. alot of swearing and huffing and puffing, slamming things about in the office. i was told by the mechanic that he is not allowed to do my alignment without someone to watch him. he contacted someone form the other garage to come. The other person told him to do it anyway. When he started there was alot of shouting which was nerve wracking, i was worried there was something wrong with my car. whilst sat down, another perosn came in to say he had his wheel alignment done recently but there was an issue. this led me to go on to google and read reviews and i instantly lost all confidence in the business and the perosn working on my car. Eventually the chap had finished my alignment. On driving home, i noticed my car was still pulling right when driving and braking. i decided to book in elsewhere instead of going back and getting them to check it. I simply didnt feel comfortable or confident in their abilities. i went to these guys for an alignment back in 2021 and there sevice was fab. its really gone down hill since.

April 20, 2026
Protyre Autocare - Kettering Montagu Street logo

Reply from Protyre Autocare - Kettering Montagu Street

Dear Customer, 

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Kettering Montagu Street branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 1 out of 5 stars

Had air conditioner regas service on…

Had air conditioner regas service on time just been using it most of week now not working machine printout says was all done so won’t be using them again

April 22, 2026
Protyre Autocare - Kettering Montagu Street logo

Reply from Protyre Autocare - Kettering Montagu Street

Dear Richard Storer,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Rated 1 out of 5 stars

Having used Selecta tyres for over 20…

Having used Selecta tyres (Owned by Protyre) for over 20 years it pains me to do this.
I called this morning at 9 AM to have tyres fitted that had been ordered through black circles, but I was told they had no booking, this despite the fact that they admitted to having the tyres supplied to them for fitment. No apology was offered merely an explanation that it was my fault for ordering from black circles. They did say I could come back tomorrow but unfortunately work commitments prevent me from doing that and the only other alternative was that I go back to black circles, which I have done. The irony is that there were no cars waiting to have tyres fitted and no cars in any of the bays when I arrived. the experience has been enough to ensure that I never use them again.

March 24, 2026
Unprompted review
Protyre Autocare - Kettering Montagu Street logo

Reply from Protyre Autocare - Kettering Montagu Street

Dear Martin Rose,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Eddie
Customer Care - Protyre

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