Protyre Autocare - Leeds Gelderd Road Reviews 

728
TrustScore 5 out of 5

4.9

100 Gelderd Road, Armley, LS12 6BY Leeds, West Yorkshire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

It was really easy to purchase my tyres online and make a booking for the fitting (two days later). The price for two pirelli cinturatos was extremely competitive and I paid for wheel alignment... See more

Company replied

Rated 5 out of 5 stars

I trust these guys - they always sort out my tyres when there is a tyre pressure warning light repeatedly coming on and they have found nails and slashes. They never pressure me to spend money on othe... See more

Company replied

Rated 5 out of 5 stars

Great service, Staff were excellent was originally in for M.O.T but needed to get some more work done,this was originally booked in for the week after but managed to do it same day as The M.O.T. Good... See more

Company replied

Rated 5 out of 5 stars

Friendly, helpful staff - sorted problem for me at short notice. Able to sort everything out despite the issue being more complex than initially appeared. Very supportive after the visit helping get... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 100 Gelderd Road, Armley, LS12 6BY, Leeds, West Yorkshire, United Kingdom

  • 0113 244 4462

4.9

Excellent

TrustScore 5 out of 5

728 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(728)

33,606 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick efficient service

The guys were really helpful and had my flat tyre sorted within the hour. Quick, efficient service and very reassuring. This is definitely my go-to place for tyres — highly recommended.

March 2, 2026
Rated 5 out of 5 stars

Great Sevice

Been using Protyre for a couple of years now for service, MOT, and of course tyres for my EV both at the Gelderd Road and Horsforth location: never had a problem. They're always honest, friendly, and reliable

January 16, 2026
Rated 1 out of 5 stars

Complete rip off on office £180 for a…

Complete rip off on office £180 for a fitted tyre.
If I could have got to Morley tyres I would have £100 fitted for the same tyre.
Will never recommend you, if this is how you deal with customers in a duo/stressful situation.

January 28, 2026
Protyre Autocare - Leeds Gelderd Road logo

Reply from Protyre Autocare - Leeds Gelderd Road

Dear Mr May,

Thank you for notifying us of your concerns regarding the cost. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Fantastic service

Fantastic service, and great team of lads!

My car need a new wheel bearing, and it ended up needing two new tyres. They gave me a fair quote, and did a great job on the car.

Thank you for looking after me, I will be recommending yourselves to all of my female friends that feel uncomfortable attending car garages.

January 21, 2026
Rated 5 out of 5 stars

Brilliant overall service.

Great team. Knowledgeable, friendly and honest. Had 2 MOTs here and witnessesed in the waiting room excellent customer service, I now have a new car and got a screw I the tyre within 3 weeks, although I won’t need an MOT for years I will go to get tyres and repairs.

December 10, 2025
Rated 3 out of 5 stars

Customer service

The service staff failed to listen carefully to the customer’s requests, which affected the quality of service.
Services were arranged without fully understanding the customer’s needs.

January 21, 2026
Protyre Autocare - Leeds Gelderd Road logo

Reply from Protyre Autocare - Leeds Gelderd Road

Dear Mr Chu,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Leeds Gelderd Road branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Polite, helpful, honest and efficient. Went for a battery fit but wrong battery had been ordered and I had to go back. However, the error was handled politely and efficiently and the second attempt at fitting was quick and easy and I was not charged for the fitting as compensation. Would definitely recommend.

January 14, 2026
Rated 5 out of 5 stars

Sean saved the day.

Sean was very responsive, knowledgeable and able to resolve our issue, caused by a pot hole! On the same day. Professional, friendly and prompt service.

December 29, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look