I was very pleased and satisfied with the service I received from Protyre Autocare. They kept me informed while they had my car in their depot. I was not able to collect my car owing to looking afte... See more
Company replied
Location
Switch location43 Headingley Lane, Headingley, LS6 1DP Leeds, West Yorkshire, GB
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I can't speak highly enough of Gavin and his colleagues at the heading branch of Protyre. I called Gavin regarding a smoking brake issue and he got me in the same day and they did everything they co... See more
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Helpful staff who didn't try to sell me a more expensive tyre than I needed. Efficient job promptly done. Thanks
My car needed 4 new tyres. These were ordered to be fitted the next day, which was carried out with no problems . Very pleasant and courteous staff. I was able to wait in the seating area, charge my... See more
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Company details
About Protyre Autocare - Leeds Headingley Lane
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
43 Headingley Lane, Headingley, LS6 1DP, Leeds, West Yorkshire, United Kingdom
- 0113 275 1974
4.7
Excellent
723 reviews
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An efficient operation
An efficient operation, all done with little fuss and a cup of coffee.
November 27, 2024
Excellent customer service
Excellent customer service, very friendly, will definitely use them again and have recommended them to several people
November 20, 2024
Very friendly and seemed to do a good…
Very friendly and seemed to do a good job for a reasonable price, at short notice. Thank you.
November 13, 2024
Turned up on the off chance Protyre…
Turned up on the off chance Protyre could replace two tyres. The man on the reception desk was helpful with advice and then replaced the tyres within a couple of hours even though they were very busy.
October 30, 2024
The four tyres were fitted and the car…
The four tyres were fitted and the car was retuned within the one hour stipulated.
The only problem that I had was that I had to return to the garage as one of the tyres kept losing pressure. This turned out to be that the valve was passing air around the connection to the alloy rim.
The fitter (fingers) advised that this sometimes happens if the dirt and debris around the valve hole is not cleaned out properly. This he rectified and all was well.
It is advised that a little more care is taken when putting tyres on alloy rims and that a point is made in ensuring that the valve hole is cleaned out. Maybe a sealant could be used as (Fingers) did on mine.
Otherwise great service..
October 18, 2024
Recently got my tyres changed here and…
Recently got my tyres changed here and had a very pleasant experience. I am a young woman so often feel intimidated taking my car into garages and worry about being ripped off but that is absolutely not the case here. Staff are lovely, price is very reasonable. I would recommend!
October 16, 2024
Unprompted review
Fantastic service
Brilliant service, tyre went down one Friday on the way home from work, and thought I’d be stuck for the weekend, especially as I had to travel that weekend, and then get to work on Monday, I rang them up and they said if I dropped the car off Saturday and left it they’d try to fit it in, which I did and an hour later they rang me up they’d done it! The gents were very welcoming and professional, would definitely recommend!
October 9, 2024
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Pathetic and incompetent organisation
Pathetic and incompetent organisation, I write a review on the 11.09.24 after a shocking experience and Protyre Customer Care respond on 13.09.24 to say that the area manager will be in touch. 2 weeks later, HEARD NOTHING from the elusive area manager! Please do not take your car there, they are shambolic to say the least, they don’t know anything about customer care, customer service or aftercare, stay away from this company
September 11, 2024
Unprompted review
Reply from Protyre Autocare - Leeds Headingley Lane
Dear M T,
Thank you for reaching out to us. We're sorry to hear that you have not been contacted by the Area Manager following your previous review.
Unfortunately, we are unable to locate your previous review with the details within this review. If you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, we will investigate this further for you.
Kind regards,
Eddie
Customer Care - Protyre
This was my second visit within a week
This was my second visit within a week, this time for a couple of new tyres, the team there are friendly and helpful, got the job done quickly expertly, Thanks guys 10 /10
September 25, 2024
Massive thank you to Protyre Headingly
Wanted to say a big thank you to Stephen at Protyre Headingley. I had a blow out coming into Leeds having driven up from London on Monday. Stephen sourced a usually difficult to get tyre within an hour and fitted it for a very good price enabling me to get home again same day. The polite and friendly service was an added bonus!
September 23, 2024
Unprompted review
Friendly but professional lads.
Friendly but professional lads.
Assistance Manager Stephen is very helpful and his technician Scott is spot on.
September 18, 2024
Unprompted review
Polite staff
Polite staff, competitive tyre price and the young man who carried out my work (I think he was called Brian) was polite, courteous and very helpful.
If you run an employee of the month policy I'd like to vote for him
September 18, 2024
Great Service.
Great service from Stephen and the lads. Nothing to much trouble and a fair price. Thank you lads.
September 17, 2024
Unprompted review
Shocking service, deportable customer service
Shocking service, booked in for the morning for tyre replacements, assurances given will take 2 hours and they would ring me. No phone calls and 5 hours later I take it upon myself to go see myself why my car isn’t ready. The staff abruptly advised car is ready and parked on the side street. I received no apology or a reason for the delay. Utterly unprofessional. Goes without saying won’t be using them again nor would I recommend them to my enemies
September 11, 2024
Reply from Protyre Autocare - Leeds Headingley Lane
Dear Harry,
Thank you for bringing this to our attention and we are sorry to hear that you did not have a positive experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Hassle free
Punctual, polite & professional service - zero hassle. Job done via Black Circles, totally pain free and great value for money. Recommended.
September 4, 2024
Excellent service as always
Excellent service as always, friendly efficient professional team.
Thanks
August 28, 2024
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