I cannot recommend James (Horsforth) and his team at Protyre Armley, Leeds highly enough. From start to finish, nothing was too much trouble. They gave me clear estimates for the work, which... See more
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Reception Service-5 star customer care. Great experience for my 9am appointment today. Garage Team- Quick turnaround, within the hour, all work had been completed and update given. Excellent Se... See more
As usual great service from all the team at Protyre Leeds Tong Road, I don’t take my car anywhere else, why would I?
Company replied
I have used Protyre on Tong Road for a few years now and have found them to be reliable and honest. If there is way to work around an issue to save me a few quid then they let me know and even though... See more
Company details
About Protyre Autocare - Leeds Tong Road
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
97 Tong Road, Armley, LS12 1BW, Leeds, West Yorkshire, United Kingdom
- 0113 279 2799
4.7
Excellent
588 reviews
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Reply from Protyre Autocare - Leeds Tong Road
Hello Ray,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be for all our customers, so we are delighted to hear that you are happy with the service you received from the team at Leeds Tong Road.
We appreciate your business and hope to see you again.
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Leeds Tong Road
Hello Mark,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Although they were busy they got to me…
Although they were busy they got to me as soon as they could and I’ve never had a bad experience with them
August 5, 2026
Reply from Protyre Autocare - Leeds Tong Road
Hello Peter,
We would like to thank you for sharing your feedback regarding the service you received at our Leeds branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service
Excellent service, great communication.
As always helpful and prompt actions
July 27, 2026
Reply from Protyre Autocare - Leeds Tong Road
Hello Graham,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
As usual great service from all the…
As usual great service from all the team at Protyre Leeds Tong Road, I don’t take my car anywhere else, why would I?
July 23, 2026
Reply from Protyre Autocare - Leeds Tong Road
Hello Dave,
We would like to thank you for sharing your feedback regarding the service you received at our Leeds branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Leeds Tong Road
Hello Michelle,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
They charged me for gold service
They charged me for gold service
But did not do the inspection of what forms part of the gold service
Ive rebooked my car for a genuine inspection at alternative garage and once they inspection sheet is published to me i will be comparing your fraudulant inspection sheet with a genuine one putting them side by side and posting on all social media business groups and personal groups to ensure it goes viral
As well as contacting a no win no fee firm
Il
July 20, 2026
Reply from Protyre Autocare - Leeds Tong Road
Dear Renata Sakalauskaite,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that your concerns have been raised. A manager will investigate into this matter and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Fantastic, brilliant service from a genuinely helpful team!
I cannot recommend James (Horsforth) and his team at Protyre Armley, Leeds highly enough.
From start to finish, nothing was too much trouble. They gave me clear estimates for the work, which were very close to the final cost, kept me updated on progress and when there was a delay, they called to let me know and gave me a revised expected completion time.
The workshop was clean, the team were friendly, polite and courteous. As a woman walking into what can sometimes feel a very masculine environment, I felt completely welcome and respected. There was no patronising or “man-splaining”.. just straightforward, helpful advice.
They even took the time to investigate an issue I was having with my car window and somehow managed to inadvertently fix it without needing to do anything at all!
Fantastic, brilliant service from a genuinely helpful team. I will only be going to James and the team at Protyre Armley for future work on my car.
June 26, 2026
Unprompted review
Reply from Protyre Autocare - Leeds Tong Road
Dear Corinne from Tong,
We are so pleased to hear about your positive experience with our team at Leeds Tong Road branch.
It is wonderful to know that our team provided clear estimates, kept you updated, and maintained a friendly and respectful environment.
We are especially glad that you felt welcome and respected, and that our advice was helpful.
We appreciate you recognising our efforts to go above and beyond, even with the car window issue.
We truly value your kind words and look forward to assisting you with your car in the future.
Kind regards
Kayliegh
Customer care - Protyre
Booked a tyre fitting on a loose wheel…
Booked a tyre fitting on a loose wheel for my scooter.The staff told me they hadn’t had a machine to do it for 18 months???😡😡.Shouldn’t give the option on-line
July 3, 2026
Reply from Protyre Autocare - Leeds Tong Road
Dear Keith Andrew ,
Thank you for your feedback . We are sorry to hear that your recent visit to our Leeds Tong Road branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Great service
Had our air con recharged here. Waited around 30 minutes for the machine to do it's thing. Very happy with the price and the service we received.
May 6, 2026
Reply from Protyre Autocare - Leeds Tong Road
Hello Carl,
We are so pleased to hear that you were happy with the air conditioning service and the value we provided. We appreciate your positive feedback!
Best regards,
Eddie
Customer Care - Protyre
Had my aircon re gassed always use this…
Had my aircon re gassed always use this place as there work is always done to high standards . Staff are always happy to help
July 1, 2026
Reply from Protyre Autocare - Leeds Tong Road
Hello Mr Davis,
We truly appreciate your wonderful feedback! We are delighted to hear that our in centre team consistently provides high-standard work and that you find our staff happy to help. Thank you for your continued custom.
Best regards,
Eddie
Customer Care - Protyre
Booked in for mot but they messed up…
Booked in for mot but they messed up and started a service which ment car was going to be a lot longer than anticipated so need3d to go home but couldn't get a taxi so one of thier staff took me home great customer service will definitely be using them again
June 26, 2026
Reply from Protyre Autocare - Leeds Tong Road
Hello Allan,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Leeds Tong Road
Hello Mr Looby,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I think I have been more than fair here…
I think I have been more than fair here as I had to take my vehicle back 6 times at my expense and 6 days lost from my holidays …when I finally got the vehicle look at by an experienced mechanic the job hopefully is fixed now ….but my question is would you been happy to take your vehicle back 6 time and lose holiday it’s been a very very stressful experience!!! Regards Richard Marshall
June 19, 2026
Reply from Protyre Autocare - Leeds Tong Road
Dear Mr Marshall,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Very nice staff mot done at correct…
Very nice staff mot done at correct time even though it failed. Took back after doing work passed 10/10
June 15, 2026
Reply from Protyre Autocare - Leeds Tong Road
Dear james rennison,
We're so happy to hear about your positive experience with our staff and the MOT service at our Leeds Tong Road branch.
Thank you for your kind words!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Quick and easy online booking
Quick and easy online booking for MOT and service. Was a little longer than expected so next time I'll check collection time.
May 5, 2026
I came for a top up for my ac
I came for a top up for my ac , the guys were helpful and fast , now my ac is working
May 6, 2026
Very efficient and quick service…
Very efficient and quick service considering it was a busy bank holiday weekend!!
Staff were great and did a fantastic job!
May 2, 2026
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