Protyre Autocare - Leicester Narborough Road Reviews 

1,074
TrustScore 4.5 out of 5

4.7

34A Narborough Road, Leicester, LE3 2FN Leicester, Leicestershire, GB


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Rated 5 out of 5 stars

This is usually my go-to place for tyre problems. On this occasion I had a tyre that was losing air and this was quickly dealt with by the very helpful team led by Lee. I experienced a very fast tur... See more

Company replied

Rated 5 out of 5 stars

Absolutely spot on service friendly and professional great staff and manager Lee always helpful.I wouldn’t go anywhere else. Many thanks Davey

Company replied

Rated 5 out of 5 stars

Always very helpful and polite and always do a top job l have faith in the work carried out at protyre

Company replied

Rated 5 out of 5 stars

Brilliant company and team. Got me in next day to inspect 2 front tyres losing pressure. Repaired 1 without charging then ordered a new one for the other which couldnt be repaired but was fixed next d... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

About Protyre Autocare - Leicester Narborough Road

Written by the company

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 34A Narborough Road, Leicester, LE3 2FN, Leicester, Leicestershire, United Kingdom

  • 0116 289 0890

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.7

All reviews

(1,074)

33,340 reviews in the last 12 months

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Rated 5 out of 5 stars

Quick and efficient service

Quick and efficient service - would definitely recommend

July 13, 2026
Protyre Autocare - Leicester Narborough Road logo

Reply from Protyre Autocare - Leicester Narborough Road

Hello Jennie,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Moted my kuga next day after booking…

Moted my kuga next day after booking overnight and finding a slot , confirmed and passed their mot checks many thanks , sold this car to n and s a fishers today , its never failed a mot , thankyou protyre .
look out for a white pearlescent next year .
best wishes barry and vicky

June 12, 2026
Protyre Autocare - Leicester Narborough Road logo

Reply from Protyre Autocare - Leicester Narborough Road

Hello Barry,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Friendly and efficient service

Friendly and efficient service. I had booked in for an MOT in the morning and Leighton rang me the evening before to let me know that they may be slightly behind schedule (in case I intended to wait on site), but it didn't matter as I live nearby. He called me after the MOT to let me know it had passed with advisory's on all tyres. We discussed options and he was able to fit 4 new tyres on the same day, despite being busy. I have used this Protyre branch a number of times before and will do so again.

July 6, 2026
Protyre Autocare - Leicester Narborough Road logo

Reply from Protyre Autocare - Leicester Narborough Road

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Motörhead

Excellent customer service, repaired my MG tyre. Highly recommended.

July 8, 2026
Protyre Autocare - Leicester Narborough Road logo

Reply from Protyre Autocare - Leicester Narborough Road

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Fabulous service

Fabulous service. Easy and quick to book a service and dropped off the day before and was called the next day by Liam (I think) who was very professional and informed me that the car was already serviced and ready to collect. Swift and reliable. Just what is needed in this busy world. I was also told I could wait and have a coffee until my husband collected me when dropping the car off. Brilliant

July 6, 2026
Protyre Autocare - Leicester Narborough Road logo

Reply from Protyre Autocare - Leicester Narborough Road

Dear Karen Cooper,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the swift and reliable service you received from the team at our Leicester Narborough Road branch.

We're also pleased you appreciated the offer of coffee while you waited.

we will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Quick and efficient-explained process…

Quick and efficient-explained process and prices

July 6, 2026
Protyre Autocare - Leicester Narborough Road logo

Reply from Protyre Autocare - Leicester Narborough Road

Hello Dave,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Prompt service

Prompt, helpful service.

July 3, 2026
Protyre Autocare - Leicester Narborough Road logo

Reply from Protyre Autocare - Leicester Narborough Road

Hello Mr Sheppard,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service, quality tires

Great tires - last a long time and worth the extra - quick to fit and get a slot

July 3, 2026
Protyre Autocare - Leicester Narborough Road logo

Reply from Protyre Autocare - Leicester Narborough Road

Hello John,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

MOT service

A reliable service for MOT.

June 29, 2026
Protyre Autocare - Leicester Narborough Road logo

Reply from Protyre Autocare - Leicester Narborough Road

Hello Mrs Priestnall,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Always a good service

Always a good service
Had air conditioning rebased perfectly
Also new tyre a few weeks ago
Great manager and good hard working staff
Thanks

June 29, 2026
Protyre Autocare - Leicester Narborough Road logo

Reply from Protyre Autocare - Leicester Narborough Road

Hello Mr Hall,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 1 out of 5 stars

Soon as I walked into reception and had…

Soon as I walked into reception and had this has a greeting 😣 I immediately got the impression that this guy was obviously not suited to a reception environment. Talk about a slapped arse! A smile costs nothing and it was down hill from there, went about a tyre with pressure problem to being told I needed 4 new tyres because they were old . Yes most likely I would have had them done , the one I went in about couldn't be repaired apparently, so I went 10 minutes down the road to someone that was not only cheaper but cheerful. Let's say I won't be going back to slapped arse man 😒 anytime soon.

June 17, 2026
Unprompted review
Protyre Autocare - Leicester Narborough Road logo

Reply from Protyre Autocare - Leicester Narborough Road

Dear Janis Williams,

Thank you for taking the time to bring this to our attention. We are sorry to hear that you have not had a positive experience at our Leicester branch.

Customer service is important to us, and we always try to make sure that it is at the best that it can be for all customers, therefore if you wouldn't mind emailing us at customerrelations@protyre.co.uk and provide us with the registration of the vehicle in question and your best contact number, we will then raise this with higher management.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Great friendly service with no waiting

Great friendly service with no waiting, they are now Our 'go-to' for anything car related.

June 15, 2026
Protyre Autocare - Leicester Narborough Road logo

Reply from Protyre Autocare - Leicester Narborough Road

Hello Gizmo​,

We would like to thank you for sharing your feedback regarding the service you received at our Leicester branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Prompt service and decent prices

Prompt service and decent prices

June 12, 2026
Protyre Autocare - Leicester Narborough Road logo

Reply from Protyre Autocare - Leicester Narborough Road

Hello Neil,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service

Great service at a competitive price

March 27, 2026
Protyre Autocare - Leicester Narborough Road logo

Reply from Protyre Autocare - Leicester Narborough Road

Hello Peter,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Efficient service

Efficient service , I had my air con re gassed, nice and cool again and with 25% off I got a good deal 🙂

June 3, 2026
Protyre Autocare - Leicester Narborough Road logo

Reply from Protyre Autocare - Leicester Narborough Road

Dear Mr William Winning,

Thank you for your wonderful feedback!

We're so pleased to hear that your air conditioning is working perfectly again and that you found our service efficient and a great value. at our Leicester Narborough Road branch

We appreciate you taking the time to share your positive experience.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Helpful and prompt

Helpful and prompt

June 3, 2026
Protyre Autocare - Leicester Narborough Road logo

Reply from Protyre Autocare - Leicester Narborough Road

Dear Peter,

Thank you very much for leaving us this 5-star review.

We always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester Narborough Road branch.

We appreciate your business and hope to see you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 1 out of 5 stars

Spoke to Lee manager of Narborough Rd…

Spoke to Lee manager of Narborough Rd by phone said I have two tyers being delivered from ebay to him ,and that I paid for fitting also online through fix my car .com,this was a Thurs I said could you fit Saturday he said he don't fit online purchased tyers on Saturday,I also asked him to track the new tyers,his response was he don't offer tracking at Narborough Rd, now I've had my van tracking done twice there before,and I would have to go to other site,utter bull,I don't know what this guys problem is but his customer service is dire,and a smile wouldn't go amiss, the chap at the other site was totally opposite friendly and even he couldn't understand why he never tracked my van after fitting tyers,must have got out of bed on wrong side,so Narborough Rd site,0 out of 10,bradgate Rd site,10 out of 10.

May 25, 2026
Unprompted review
Protyre Autocare - Leicester Narborough Road logo

Reply from Protyre Autocare - Leicester Narborough Road

Dear John Ward,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

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