Protyre Autocare - Machynlleth Reviews 

519
TrustScore 5 out of 5

4.8

Maglona Garage, Heol Maengwyn, SY20 8EA Machynlleth, Powys, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Excellent service all round. New tyres fitted promptly, MOT test, repair at an affordable price and a re-test on a very tight time frame. All completed just as promised and as quoted. Difficult to fau... See more

Company replied

Rated 5 out of 5 stars

As I was unable to take my car to the garage they very kindly came to collect it and returned it after service and M o T. They advised me that one item had failed on the test but that they had order... See more

Company replied

Rated 5 out of 5 stars

This year again, good and relevant advice given since March 2026 . Staff are always helpful and do their best to accommodate re service schedules and tyre checks . Appreciate the comfortable chai... See more

Rated 5 out of 5 stars

Good experience the guys are great. Bit dissapoined given a price before hand and when I went to pay there was an additional £5, I questioned it and its a charge for the seat coverings and such used d... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Maglona Garage, Heol Maengwyn, SY20 8EA, Machynlleth, Powys, United Kingdom

  • 01654 700000

4.8

Excellent

TrustScore 5 out of 5

519 reviews

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4.8

All reviews

(519)

34,122 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent professional service as usual…

Excellent professional service as usual from the Mach team.
Honest and reliable and very hardworking.
They always give an honest appraisal of what is required and how much it will cost.
Always offering a choice of tyre options to suit your needs.
Cannot ask for anything more.

October 27, 2025
Unprompted review
Protyre Autocare - Machynlleth logo

Reply from Protyre Autocare - Machynlleth

Hello Edward,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Machynlleth branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very good

Fitted me in very quickly, on time and rang me when it was completed

October 27, 2025
Protyre Autocare - Machynlleth logo

Reply from Protyre Autocare - Machynlleth

Hello George,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Machynlleth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

From booking appointment to driving…

From booking appointment to driving away nothing but first class service.

October 22, 2025
Protyre Autocare - Machynlleth logo

Reply from Protyre Autocare - Machynlleth

Hello Phil​,

We would like to thank you for sharing your feedback regarding the service you received at our Machynlleth branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service and on time

Arrived 5 minutes before appointment and car went straight in and on the ramp. Less than 1 hour later the mot pass was in my hand.

October 18, 2025
Protyre Autocare - Machynlleth logo

Reply from Protyre Autocare - Machynlleth

Dear Stephen Moore,

We're happy to hear that your experience was so efficient with our team at our Machynlleth branch !

We appreciate you taking the time to share your positive feedback regarding your recent MOT.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Friendly and honest garage.

Friendly and honest garage.
Will tell you how it is and give you options to suite, reasonable prices and great customer service. highly recommended.

October 20, 2025
Protyre Autocare - Machynlleth logo

Reply from Protyre Autocare - Machynlleth

Hello,

We appreciate you taking the time to share your positive experience. We're happy to hear that you found our team in centre to be friendly and honest, and that you were satisfied with the service provided.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Great customer service

Great customer service. Friendly helpful staff. Good range of tyres to suit all budgets. Five stars from me🌟🌟🌟🌟🌟

October 10, 2025
Protyre Autocare - Machynlleth logo

Reply from Protyre Autocare - Machynlleth

Hello Iris​,

We would like to thank you for sharing your feedback regarding the service you received at our Machynlleth branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Friendly

Friendly, professional and did the work at what I thought was a good price.

October 13, 2025
Protyre Autocare - Machynlleth logo

Reply from Protyre Autocare - Machynlleth

Hello Mr Ian Thomas,

We appreciate you taking the time to leave us this fantastic review! We're happy to hear that you found our team in centre friendly, professional, and our prices reasonable.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

The mechanics there are very knowledgeable

The mechanic found the problem that had been there for ages. Delighted with service. Knowledgeable and efficient.
Booked in and dealt with quickly We can definitely recommend this garage.

October 7, 2025
Protyre Autocare - Machynlleth logo

Reply from Protyre Autocare - Machynlleth

Hello Guy,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Machynlleth branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

The team made sure that I was able to go on holiday

The team made sure that I was able to go on holiday when an unexpected issue arose and I am very grateful.

October 2, 2025
Protyre Autocare - Machynlleth logo

Reply from Protyre Autocare - Machynlleth

Hello Sally​,

We would like to thank you for sharing your feedback regarding the service you received at our Machynlleth branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

MOT Test

MOT. Finished on time. A thorough inspection. Thanks again.

October 6, 2025
Protyre Autocare - Machynlleth logo

Reply from Protyre Autocare - Machynlleth

Hello Gareth​,

We would like to thank you for sharing your feedback regarding the service you received at our Machynlleth branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Fast efficient service

Fast efficient service

September 26, 2025
Protyre Autocare - Machynlleth logo

Reply from Protyre Autocare - Machynlleth

Hello Bernie,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Machynlleth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Had a tyre problem at the start of our…

Had a tyre problem at the start of our holiday, 150 miles from home. Problem fixed promptly and cheerfully. Could have been a stressful holiday otherwise.

September 23, 2025
Unprompted review
Protyre Autocare - Machynlleth logo

Reply from Protyre Autocare - Machynlleth

Hello Colin​,

We would like to thank you for sharing your feedback regarding the service you received at our Machynlleth branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Legendary!

Legendary staff! So kind and helpful. The team let us book in on short notice, took great care of our van and even helped us find and call to book at another garage for the next morning when our LWB wouldn't fit in their garage for wheel alignment after fitting new ones. THANK YOU!! So grateful.

September 12, 2025
Unprompted review
Protyre Autocare - Machynlleth logo

Reply from Protyre Autocare - Machynlleth

Hello Anya,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Machynlleth branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Fitted us in at short notice even…

Fitted us in at short notice even though they were busy. Carried out a quick safety check at no extra cost before returning the car to us.
Absolute life savers. Customer service 2nd to none. Many thanks.

September 17, 2025
Protyre Autocare - Machynlleth logo

Reply from Protyre Autocare - Machynlleth

Dear Mr Cook,
We're happy we could accommodate you quickly, even with a busy schedule.

It's great to hear the safety check gave you peace of mind. Thank you for your kind words; we appreciate your recognition of our customer service.

We will look forward to welcoming you again at our Machynlleth branch in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

What a find

What a find ! We are very grateful to this garage, for sorting out our problem after travelling from Devon for a short break, and finding the car needed new brake pads ! The brake pads were fitted the next morning . What an excellent service ! Thank you so much

September 9, 2025
Unprompted review
Rated 1 out of 5 stars

Old rude man in the office

Rude man in the office, when I said no to paying 421 for 2 front disc brakes, then said he can offer me them for 371 which I again said no.. then he hung up the phone was abrupt and rude.
Shocking customer service. And prices are through the roof compared to other companies.

September 10, 2025
Protyre Autocare - Machynlleth logo

Reply from Protyre Autocare - Machynlleth

Dear Shane Ashley Newcombe ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our  Machynlleth branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

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