Protyre Autocare - Matlock Reviews 

570
TrustScore 4.5 out of 5

4.7

4 New Street, DE4 3DN Matlock, GB


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Rated 5 out of 5 stars

Went in for a puncture repair, met by friendly, knowledgeable staff, provided time that car would be ready, met expectations. Very good service and won’t hesitate to return.

Company replied

Rated 5 out of 5 stars

Once again only too pleased to award five stars to the Protyre team in Matlock. Drove into the branch after an ABS sensor was damaged in an encounter with a particularly deep pothole and the team gave... See more

Rated 5 out of 5 stars

If I have any tyre issue it’s always the first port of call. In recent times I find it’s best to make an appointment on-line first, but the staff are always helpful, without any sucking-of-teeth with... See more

Rated 5 out of 5 stars

I had a traumatic 24hrs with a relative in hospital and it was Bank Holiday Monday. I needed a new tyre before I travelled back to Sheffield and they did not have an immediate appt. However they did... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 4 New Street, DE4 3DN, Matlock, United Kingdom

  • 01629629290

4.7

Excellent

TrustScore 4.5 out of 5

570 reviews

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4.7

All reviews

(570)

33,359 reviews in the last 12 months

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Rated 5 out of 5 stars

Service was very professional

Service was very professional, gave me what I needed, at a fair price. Timing was excellent, with a courtesy call to let me know the tyres had been fitted and the tracking done, and to within a minute of the time they said! Someone's got it very right.
One very satisfied customer.

May 18, 2024
Unprompted review
Rated 5 out of 5 stars

We received excellent service

We received excellent service, when we had a flat tyre late on Friday afternoon. Dylan arranged for the spare to be fitted, so we could drive home. We returned early on Saturday morning to have a new tyre fitted. We were really impressed with the service we received. Dylan was courteous and efficient. This turned an unwanted event into a positive experience. Thank you.

May 8, 2024
Rated 5 out of 5 stars

Visited the Matlock garage today

Visited the Matlock garage today. What a refreshing change to be get excellent service (not processed) by pleasant, friendly and knowledgeable staff.
Many thanks, Steve.

May 4, 2024
Unprompted review
Rated 5 out of 5 stars

Ordered and paid for a pair of tyres on…

Ordered and paid for a pair of tyres on the website, got to garage ten minutes before appointment, guy was very polite and said it would be an hour, went around the shops in Matlock, got back and car was ready, guy printed receipt and off I went, no issues or problems at all.

April 24, 2024
Rated 5 out of 5 stars

Highly Recommended

Very quick, efficient and helpful service and well priced. Staff are all knowledgeable, helpful and polite. I would definitely recommend this place.

April 10, 2024

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