Easy booking online and plenty of appointments to suit my needs. Arrived 5 mins before appointment and car was taken in immediately. Alignment was completed in 10 mins, but was simplified by the fact... See more
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Booked my car in for its MOT and the guys at Protyre in Middlewich were nothing but helpful and accommodating. Really appreciate people who make an effort with customers. This will now be the MO... See more
Company replied
Quickly did a health check on my car, then phoned me up later to tell me what work needed doing (a lot more than expected!). The necessary parts were then ordered, and the guys stayed late to get ever... See more
I had a slow puncture on a tyre that was almost new (500 miles), so I was very relieved when the tyre fitter told me it could be repaired, saving over £200 compared with replacing the tyre. Great se... See more
Company replied
Company details
About Protyre Autocare - Middlewich
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
5 Brooks lane, Middlewich, CW10 0JH, Middlewich, Cheshire, United Kingdom
- 01606 834069
4.6
Excellent
1K reviews
Asks customers to review
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Easy booking online and plenty of…
Easy booking online and plenty of appointments to suit my needs. Arrived 5 mins before appointment and car was taken in immediately. Alignment was completed in 10 mins, but was simplified by the fact I had replaced the tie rods and tie rod ends, so no seized fasteners to contend with. Only reason for dropping one star was that the coffee machine was unavailable/not working.
June 22, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Protyre Autocare - Middlewich
Hello Ellis,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Middlewich branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Middlewich
Dear Mr Murray,
Thank you for your review!
We’re so pleased to hear you received good efficient service at our Middlewich branch.
Your feedback means a lot to us, and we’re glad we could assist you efficiently.
We will look forward to welcoming you again in the future
Kind regards
Kayliegh
Customer Care - Protyre
Friendly staff who willingly give help…
Friendly staff who willingly give help and advice.
Easy system to book a MOT
June 15, 2026
Reply from Protyre Autocare - Middlewich
Hello Betty,
We're so glad to hear you found our in centre team friendly and helpful, and our booking system easy to use. Thank you for your kind words!
Best regards,
Eddie
Customer Care - Protyre
Very approachable with expert advice
Very approachable with expert advice, fair prices and a friendly atmosphere. Will always come back!
June 19, 2026
Reply from Protyre Autocare - Middlewich
Hello Peter,
We truly appreciate your wonderful feedback about our service. We are delighted to know you value our advice, fair prices, and friendly atmosphere. Thank you!
Best regards,
Eddie
Customer Care - Protyre
100% recommended
Quick, professional and very reasonable. Brilliant level of service, thank you.
June 15, 2026
Reply from Protyre Autocare - Middlewich
Hello Jonathan,
We would like to thank you for sharing your feedback regarding the service you received at our Middlewich branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Helpful and efficient
June 15, 2026
Reply from Protyre Autocare - Middlewich
Hello Mrs Harrison,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Middlewich branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Amazing service
Booked my car in for its MOT and the guys at Protyre in Middlewich were nothing but helpful and accommodating.
Really appreciate people who make an effort with customers. This will now be the MOT garage I take all of my cars.
Thank you.
June 12, 2026
Unprompted review
Reply from Protyre Autocare - Middlewich
Hello Jake,
We appreciate you taking the time to share your positive experience. We're happy to hear that our team in Middlewich was helpful and accommodating. We look forward to welcoming you and your vehicles again in the future.
Best regards,
Eddie
Customer Care - Protyre
Purchased two tyres
Purchased two tyres, charged almost £180. Then found out the cost should have been £140. Totally ripped off by your garage. No wonder there were no other vehicles at this depot. It used to be very busy with great staff and value for money - not any more.
June 12, 2026
Reply from Protyre Autocare - Middlewich
Dear Duncan,
Thank you for your feedback. We are sorry to hear that your recent visit to our Middlewich branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Fantastic place for vehicle repairs!
Fantastic place for vehicle repairs!
The helpfulness of the staff & their quick service is the reason we come back year after year!
June 3, 2026
Great staff and quick service
May 27, 2026
Really good friendly service
Really good friendly service. I arrived with a puncture - it couldn’t be repaired so I needed a new one. Unfortunately they didn’t have the right size in - no problem! One of the guys went to one of the other branches and got the right tyre for me! Soon fitted. Brilliant customer service.
May 11, 2026
Very helpful mot done on time
May 6, 2026
unfortunately as a long time user of…
unfortunately as a long time user of protyre since it has been under new ownership or revamped, i have been unsatisfied at quotations and quality of work undertaken and decided to source a better mechanical garage
my car failed Mot on both rear springs
after it passing the year before with flying colours and done no mileage
middlewich quoted me £450 to fit new springs
i said would source a better price so i got the
job done elsewhere a lot cheaper great service and it took 2 hrs labour and i know dramas the parts are sourced from gsf at approx £100 trade price, based on that protyre were trying to charge me aprox £340 labour! as i declined there extortion and had the work done elsewhere, they then decided to wack me with a £20 re- test charge instead of honering the standard free re-test.
in another occasion earlier in the year they over charged me for an oil and filter change at there winsford garage and didn’t even turn out my oil light, unfortunately i will be saying good bye to these as well!!
prior to this i have had a car come out of there garage in middlewich after a service with the underside covers flapping underneath and ripping of hitting the road due to there chaps not completing the work correctly by fitting all the cover bolts back on.
April 29, 2026
Reply from Protyre Autocare - Middlewich
Dear Customer,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Excellent and friendly service.
April 29, 2026
Well run ,the yard and office plus…
Well run ,the yard and office plus garage area is immaculate. Nice people to.Great service all round .
April 20, 2026
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