Protyre Autocare - Nailsea Reviews 

1,433
TrustScore 5 out of 5

4.9

Unit 3 Southfield Road Trading Estate, Nailsea, BS48 1JJ Nailsea, Bristol, GB


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Rated 5 out of 5 stars

Excellent customer service. Nothing appears to be too much trouble. Had an issue with wheel balancing which turned out to be the sound deadening lining having come away on a front wheel after they had... See more

Company replied

Rated 5 out of 5 stars

I had ordered the wrong size tyres but the guy who contacted me was so helpful and went above and beyond to sort out the correct size for me. Got my car in the next day, all 4 tyres replaced, aligned... See more

Company replied

Rated 5 out of 5 stars

Had a pair of good quality tyres fitted at a very competitive price. After leaving the depot and getting on to the Motorway, I noticed quite a strong vibration coming through the car. Once home I... See more

Company replied

Rated 5 out of 5 stars

Tyres at a reasonable price. Like most people, I'm clueless about the best tyre for my vehicle and milage but I felt listened too and given information to help make a choice. What gave me a good fe... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 3 Southfield Road Trading Estate, Nailsea, BS48 1JJ, Nailsea, Bristol, United Kingdom

  • 01275 859859

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,433)

35,104 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic service and very quick to…

Fantastic service and very quick to have 4 tyres fitted. Good communication from staff, thank you.

June 17, 2026
Protyre Autocare - Nailsea logo

Reply from Protyre Autocare - Nailsea

Hello Kevin​,

We would like to thank you for sharing your feedback regarding the service you received at our Nailsea branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Tyre replacement

Easy booking. Good service. Reasonable pricing.
The only missed is forgot to return my screw caps (just come back with standard black plastic one)

June 17, 2026
Protyre Autocare - Nailsea logo

Reply from Protyre Autocare - Nailsea

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service and advice

Great service and advice , recommend them to everyone 👍

June 17, 2026
Protyre Autocare - Nailsea logo

Reply from Protyre Autocare - Nailsea

Hello Mr Hartley,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Job done (air con re-gas) within…

Job done (air con re-gas) within advised time

June 2, 2026
Protyre Autocare - Nailsea logo

Reply from Protyre Autocare - Nailsea

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 4 out of 5 stars

Puncture

Couldn't get in the day I wanted due to them being so busy but once I got an appointment car was in, looked at, fixed and returned very promptly with a fair price.
Staff were friendly and gave advise also.

June 5, 2026
Rated 5 out of 5 stars

Really helpful in very hot weather

I booked for a tyre check and replacement if necessary and for air con gas. It was incredibly hot and I was about to go on holiday. I booked for after the holiday for the air con as that was fully booked so just went in about the tyre initially. They checked it, adjusted the value and said to return if there were any problems. Afterwards, I explained about the air con and the holiday. They were incredibly busy with people wanting air con and it was very hot which must have been exhausting; however, they checked on the progress of the other cars and managed to fit my car in for the air con to be sorted out right at the end of the day. It made such a difference to our holiday, especially in the traffic jams. I spoke to three members of staff and all were really helpful and friendly.

June 3, 2026
Rated 5 out of 5 stars

Absolute professionals

Absolute professionals. We’ve always valued excellent advice and today, been the same again.

If you’re in the BS48 area, there’s no excuse for bad tyres!

Excellent work guys!

May 30, 2026
Unprompted review
Rated 5 out of 5 stars

Puncture repair .

Next day appointment , assistance with re-inflation on the day, ability to replace like for like tyre if needed, happy with early drop off and possible missed pick up, good repair, good communication - less than £35!

May 29, 2026
Rated 5 out of 5 stars

Friendly local tyre place

Very patient when I didn't bring the wheel nut thingy and then (when my husband brought it) completed the job really quickly. Beautiful tyre.
Wondering why ProTyre don't keep a selection of wheel nut thingies in their workshop for such occasions as apparently usually they call in someone else to do it which would have cost me £20.

May 29, 2026
Rated 5 out of 5 stars

Recharge of Air-Con

Recharge of Air-Con: Helpful staff; full explanation of process; free coffee and the technician checked my tyre pressures before returning the car.
...and my car is now cool in on hot journeys.

May 20, 2026

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