Really friendly service with a person based on reception rather than fitters covering the role Good prices via web page and excellent price for 4 wheel alignment (over 50% cheaper than near by co... See more
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took vehicle for mot booked in at a certain time was still there 2 hours later was never told the machine had broken down and waiting for parts
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friendly staff - nice clean and bright waiting room with free coffee! prices are about the same as everyone else. it was good that i found somewhere to get reasonable quality trailer tyres. the bookin... See more
Company replied
I had a tyre that kept losing pressure and they removed the tyre cleaned up the rim and refitted tyre at no charge excellent service thank you
Company replied
Company details
About Protyre Autocare - Newark
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
96 Northgate, NG24 1HF, Newark, United Kingdom
- 01636 493070
4.7
Excellent
357 reviews
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Reply from Protyre Autocare - Newark
Dear Sally Maggs ,
Thank you for your feedback . We are sorry to hear that your recent visit to our Newark branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Really friendly service with a person…
Really friendly service with a person based on reception rather than fitters covering the role
Good prices via web page and excellent price for 4 wheel alignment (over 50% cheaper than near by competitors
Also great free coffee in a mug while you are waiting
November 4, 2026
Reply from Protyre Autocare - Newark
Hello Colin,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Newark branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
took vehicle for mot booked in at a…
took vehicle for mot booked in at a certain time was still there 2 hours later was never told the machine had broken down and waiting for parts
July 27, 2026
Reply from Protyre Autocare - Newark
Dear David Spicer,
Thank you for your feedback. We regret the lack of communication regarding the issue with the MOT equipment. We have passed the feedback onto to management.
If you have any questions or for any other assistance, please do not hesitate to contact us at customerrelations@protyre.co.uk
Best regards,
Eddie
Customer Care - Protyre
Didn’t quit until the issue was…
Didn’t quit until the issue was resolved, but then charged a sensible rate
November 2, 2026
Reply from Protyre Autocare - Newark
Hello David,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Newark branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
We were booked in at 12:30 and seen at…
We were booked in at 12:30 and seen at 12:30
We ordered 2 tyres and MOT
We left the car to go shopping and assumed it would take about 90 minutes.
On our return the car was ready to drive away.
Great service.
October 28, 2026
Reply from Protyre Autocare - Newark
Hello Philip,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Newark branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
I had a tyre that kept losing pressure…
I had a tyre that kept losing pressure and they removed the tyre cleaned up the rim and refitted tyre at no charge excellent service thank you
October 21, 2026
Reply from Protyre Autocare - Newark
Hello Stephen,
We would like to thank you for sharing your feedback regarding the service you received at our Newark branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Couldn't be any better
Couldn't be any better, excellent knowledge and brilliant service.
October 21, 2026
Reply from Protyre Autocare - Newark
Hello John,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Newark branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The staff were very professional &…
The staff were very professional & dealt with my vehicle & me with courtesy & respect. I will definitely visit again.
October 21, 2026
Reply from Protyre Autocare - Newark
Hello Clive,
We would like to thank you for sharing your feedback regarding the service you received at our Newark branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Newark
Hello Stuart,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Newark branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Newark
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Newark branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
friendly staff
friendly staff - nice clean and bright waiting room with free coffee! prices are about the same as everyone else. it was good that i found somewhere to get reasonable quality trailer tyres. the booking process was straight forward.
October 14, 2026
Reply from Protyre Autocare - Newark
Hello Marcus,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Newark branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Good and efficient MOT
Easy to book my MOT online with a range of next-day slots to choose from. Good communication from staff throughout
October 10, 2026
Reply from Protyre Autocare - Newark
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Newark branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great Customer Service
Staff were extremely helpful and nothing was too much trouble when assisting with my son’s car problems.
October 9, 2026
Reply from Protyre Autocare - Newark
Hello Chris,
We would like to thank you for sharing your feedback regarding the service you received at our Newark branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
It has to be five stars at your Newark…
It has to be five stars at your Newark branch, most competitive pricing always obliging and the young lady Claudia I believe could not have been more pleasant, professional and helpful.
October 7, 2026
Reply from Protyre Autocare - Newark
Hello Dave,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Newark branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Wonderful service!
Klaudia on reception was really lovely and helpful. She kindly price matched the work needed, and the services provided were efficient and of a high standard. Will definitely be back in future. Thank you!
October 3, 2026
Reply from Protyre Autocare - Newark
Hello Stacey,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Newark branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
very helpful and fixed the issue…
very helpful and fixed the issue without ripping me off
October 7, 2026
Reply from Protyre Autocare - Newark
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Newark branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Newark
Hello Martin,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Newark branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very friendly and professional
Very friendly and professional, not only changed my tyres but checked the car and did the wheel alignment and all for a reasonable price. I will be back.
October 7, 2026
Reply from Protyre Autocare - Newark
Hello Chris,
We would like to thank you for sharing your feedback regarding the service you received at our Newark branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Perfect
Perfect, no issues, knew I wasn’t very clued up with car stuff and took the time to explain everything. All the staff was great.
October 5, 2026
Reply from Protyre Autocare - Newark
Hello Miss Moore,
We would like to thank you for sharing your feedback regarding the service you received at our Newark branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
used this company before and they…
Have used this company before and they are brilliant.
Everything on time and very friendly staff.
Highly recommended 👌
October 5, 2026
Reply from Protyre Autocare - Newark
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Newark branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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