Experts, quick and brilliant. They knew just how to deal with our unusual vehicle , the cost was half that of the market leaders, the website was easy to use and had important comparison information m... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Clean workshop, free coffee, friendly, knowledgeable staff, and no waiting in my case. Tyres fitted with no hassle and at a really competitive price. Icing on the cake was a transformation in car ride... See more
A brilliant professional service on every visit! Feel so much safer when the tracking, tyre depths & inflation is checked after a hammering from the districts road network! Polite helpful staff, wo... See more
Another great customer experience at Protyre Newbury, the third time I've been there this year with different cars. On this occasion the guys supplied and fitted four new tyres to my Triumph Stag. Rea... See more
Company details
About Protyre Autocare - Newbury
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
2 Arnhem Road, Newbury, RG14 5RU, Newbury, Berkshire, United Kingdom
- 01635 41800
4.7
Excellent
476 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick fit - battery replacement.
Called on the off chance. Very helpful person on reception. Checked battery and as I expected found it dead! As it was a quick job to fix, slotted me in as soon as a small gap appeared.
March 12, 2025
I needed tyres to be fitted after…
I needed tyres to be fitted after getting a puncture when leaving home. I checked round Newbury and found these were in stock and ready to be fitted same day and was able to book the car in very easily.
The service from the staff was very good and professional. Would go back as and when i need new tyres.
February 28, 2025
Very pleased
Everything ready when I arrived at the arranged time. Staff friendly and knowledgeable, a wide variety of tyres available online and at a good price. Recommended.
February 11, 2025
Tyre and suspension check
I booked my wife's Renault Clio in for inspection of tyres, suspension, steering and alignment triggered by the awful potholes in our local area. This was carried out very efficiently and resulted in the fitting of a new rear tyre and realignment. We were very pleased with the service we received.
January 23, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
STAY CLEAR
Do not, under any circumstances use this company. They steal, lie and talk to their customers like absolutely s*** and will over charge horrendously if you've got a pair of tits. I won't even go into detail about the money laundering.
The manager thinks he can try intimidate women when confronted about stealing, police report to follow.
Just save your money and do elsewhere
Not long ago the manager crashed a customer's car, driving uninsured and without a licence so I suggest you stay clear. Dodgy company and even worse staff.
February 6, 2025
Unprompted review
Reply from Protyre Autocare - Newbury
Dear Lauren Ball,
Thank you for taking the time to raise your concerns in regards to our Newbury branch.
We understand your frustration and apologise for the negative experience you have had. We take all customer feedback seriously and will investigate your concerns, therefore if you wouldn't mind contacting us at customerrelations@protyre.co.uk and provide us with your vehicle registration and best contact number, a team member will be in touch.
Kindest regards,
Georgia
Customer Care - Protyre
Friendly and efficient service.
January 28, 2025
Staff were polite and the service was…
Staff were polite and the service was quick and efficient.
January 27, 2025
Excellent service - recommend
After having some not so great experiences at other nearby Protyre branches (one forgot to balance tyres, the other scratched my car), I was reluctant to go back and usually use Merityre - who I also recommend - but since they don't have a branch in Newbury and I needed somewhere local, I decided to go give this a try.
Protyre offered 2 premium tyres and tracking at a very competitive price, and thankfully the Newbury branch was a much better experience - really helpful guys in there. Excellent service, would definitely recommend.
January 24, 2025
Unprompted review
Excellent service
Excellent service, booked in with no wait and had the tyres on the shelf. Many thanks!
January 18, 2025
Have been going here for years
Have been going here for years, always helpful, always good result.
December 18, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.