The lads were clearly very busy with different customer demands and deadlines but they remained courteous, calm and helpful all the time. I can’t fault the service - it’s why I go back again and again... See more
Company replied
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The lads were clearly very busy with different customer demands and deadlines but they remained courteous, calm and helpful all the time. I can’t fault the service - it’s why I go back again and again... See more
Company replied
The receptionist Kevin was as ever really helpful and informative. The car was completed as expected. He always keeps us informed if there are unexpected issues. Absolutely no complaints excellent ser... See more
Company replied
While staff did there best they were clearly under staffed on the day. My appointment was showing the wrong time on their computer. Time was 30mins earlier than my email showed. So I arrived 15mins ea... See more
I have been using Protyre including ( Barry & Wilkinson their previous name ) for over 16 years now, I always find them very accommodating and professional in their work. No one is 100% IMO so I giv... See more
Company replied
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Written by the company
Blackpool Old Road, Poulton, FY3 7LX, Poulton, Lancashire, United Kingdom
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The lads were clearly very busy with different customer demands and deadlines but they remained courteous, calm and helpful all the time. I can’t fault the service - it’s why I go back again and again because there is no other tyre place half as good!

Reply from Protyre Autocare - Poulton
While staff did there best they were clearly under staffed on the day. My appointment was showing the wrong time on their computer. Time was 30mins earlier than my email showed. So I arrived 15mins early to be told I was late. No ones fault but a computer glitch?
Very good no problems at the staff were friendly

Reply from Protyre Autocare - Poulton

Reply from Protyre Autocare - Poulton
The receptionist Kevin was as ever really helpful and informative. The car was completed as expected. He always keeps us informed if there are unexpected issues. Absolutely no complaints excellent service. We have used Protyre for years and always recommend them to friends.

Reply from Protyre Autocare - Poulton
Very reliable, helpful and Knew what they were talking about. Would use them again.

Reply from Protyre Autocare - Poulton

Reply from Protyre Autocare - Poulton

Reply from Protyre Autocare - Poulton
Absolutely amazing service. We needed tyres in a hurry as we were going on holiday and they did everything possible to make this happen. Thank you

Reply from Protyre Autocare - Poulton
I was received on time. The staff were courteous and the tyres were fitted in a proper way. They were exactly what I ordered so all was correct.

Reply from Protyre Autocare - Poulton
Arrived early but no problem and started it straight away. Job done and nice cold aircon.

Reply from Protyre Autocare - Poulton
Excellent service, great price and very helpful. Would definitely recommend the Poulton branch.

Reply from Protyre Autocare - Poulton

Reply from Protyre Autocare - Poulton
The level of customer service on the day was excellent. However, I want to reserve overall judgment about the job because I had exactly the same job done approximately 12 months ago, and I’m reliably informed it should be about 2 years before an Air Con Recharge is due again. This time I’ve kept the paperwork in case I need to return within the 2 year recommendations. To clarify, on the day the job was done this time, the overall service was excellent.
Had booked for air-con re-gas
Told I had booked the wrong service and given a refund
How good is that?
Excellent service friendly staff, great prices. Highly recommended.
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