Protyre Autocare - Poulton Reviews 

1,120
TrustScore 4.5 out of 5

4.7

Blackpool Old Road, Poulton, FY3 7LX Poulton, Lancashire, GB


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Rated 5 out of 5 stars

The lads were clearly very busy with different customer demands and deadlines but they remained courteous, calm and helpful all the time. I can’t fault the service - it’s why I go back again and again... See more

Company replied

Rated 5 out of 5 stars

The receptionist Kevin was as ever really helpful and informative. The car was completed as expected. He always keeps us informed if there are unexpected issues. Absolutely no complaints excellent ser... See more

Company replied

Rated 4 out of 5 stars

While staff did there best they were clearly under staffed on the day. My appointment was showing the wrong time on their computer. Time was 30mins earlier than my email showed. So I arrived 15mins ea... See more

Rated 5 out of 5 stars

I have been using Protyre including ( Barry & Wilkinson their previous name ) for over 16 years now, I always find them very accommodating and professional in their work. No one is 100% IMO so I giv... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Blackpool Old Road, Poulton, FY3 7LX, Poulton, Lancashire, United Kingdom

  • 01253 885121

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.7

All reviews

(1,120)

33,213 reviews in the last 12 months

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Rated 5 out of 5 stars

Exceptional, wvwn under pressure

The lads were clearly very busy with different customer demands and deadlines but they remained courteous, calm and helpful all the time. I can’t fault the service - it’s why I go back again and again because there is no other tyre place half as good!

July 1, 2026
Protyre Autocare - Poulton logo

Reply from Protyre Autocare - Poulton

Hello Sharon,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poulton branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

great service 👍

February 20, 2026
Protyre Autocare - Poulton logo

Reply from Protyre Autocare - Poulton

Hello Shano,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poulton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 4 out of 5 stars

While staff did there best they were…

While staff did there best they were clearly under staffed on the day. My appointment was showing the wrong time on their computer. Time was 30mins earlier than my email showed. So I arrived 15mins early to be told I was late. No ones fault but a computer glitch?

July 3, 2026
Rated 5 out of 5 stars

Very good no problems at the staff were…

Very good no problems at the staff were friendly

July 3, 2026
Protyre Autocare - Poulton logo

Reply from Protyre Autocare - Poulton

Hello Kevin,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poulton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good local company

Good, fast service at a reasonable price

July 1, 2026
Protyre Autocare - Poulton logo

Reply from Protyre Autocare - Poulton

Hello Maurice,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poulton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent receptionist and service

The receptionist Kevin was as ever really helpful and informative. The car was completed as expected. He always keeps us informed if there are unexpected issues. Absolutely no complaints excellent service. We have used Protyre for years and always recommend them to friends.

June 23, 2026
Protyre Autocare - Poulton logo

Reply from Protyre Autocare - Poulton

Dear Carol Anderson-Hadley,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at its best for all our customers. We are delighted to hear you are happy with the service you received from our team at our Poulton branch.

We appreciate your continued loyalty and recommendations.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Very reliable

Very reliable, helpful and Knew what they were talking about. Would use them again.

June 29, 2026
Protyre Autocare - Poulton logo

Reply from Protyre Autocare - Poulton

Hello Mark​,

We would like to thank you for sharing your feedback regarding the service you received at our Poulton branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service

Great service, great prices.
Will use them again.

June 29, 2026
Protyre Autocare - Poulton logo

Reply from Protyre Autocare - Poulton

Hello Gary,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poulton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Just old fashioned great service

Just old fashioned great service

June 26, 2026
Protyre Autocare - Poulton logo

Reply from Protyre Autocare - Poulton

Hello Kristyna,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poulton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Absolutely amazing service

Absolutely amazing service. We needed tyres in a hurry as we were going on holiday and they did everything possible to make this happen. Thank you

May 21, 2026
Protyre Autocare - Poulton logo

Reply from Protyre Autocare - Poulton

Dear Natalou,

We truly appreciate you sharing your positive experience you had with our team at our Poulton branch!

We are so pleased our team could assist with your urgent tire needs before your holiday.

Thank you for your kind words!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars
Protyre Autocare - Poulton logo

Reply from Protyre Autocare - Poulton

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poulton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Poulton logo

Reply from Protyre Autocare - Poulton

Hello Paul,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poulton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

First class experience

I was received on time. The staff were courteous and the tyres were fitted in a proper way. They were exactly what I ordered so all was correct.

June 12, 2026
Protyre Autocare - Poulton logo

Reply from Protyre Autocare - Poulton

Hello Michael​,

We would like to thank you for sharing your feedback regarding the service you received at our Poulton branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great garage

Arrived early but no problem and started it straight away. Job done and nice cold aircon.

June 8, 2026
Protyre Autocare - Poulton logo

Reply from Protyre Autocare - Poulton

Hello Philip​,

We would like to thank you for sharing your feedback regarding the service you received at our Poulton branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service

Excellent service

June 5, 2026
Protyre Autocare - Poulton logo

Reply from Protyre Autocare - Poulton

Hello Mrs Smith,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poulton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

New Tyre fitting.

Excellent service, great price and very helpful. Would definitely recommend the Poulton branch.

June 5, 2026
Protyre Autocare - Poulton logo

Reply from Protyre Autocare - Poulton

Hello Wayne​,

We would like to thank you for sharing your feedback regarding the service you received at our Poulton branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very friendly and professional

Very friendly and professional

June 3, 2026
Protyre Autocare - Poulton logo

Reply from Protyre Autocare - Poulton

Dear steve culshaw,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at its best for all our customers. We are delighted to hear that you are happy with the service you received from the team at our Poulton branch.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 4 out of 5 stars

On the day, the Customer Service was excellent

The level of customer service on the day was excellent. However, I want to reserve overall judgment about the job because I had exactly the same job done approximately 12 months ago, and I’m reliably informed it should be about 2 years before an Air Con Recharge is due again. This time I’ve kept the paperwork in case I need to return within the 2 year recommendations. To clarify, on the day the job was done this time, the overall service was excellent.

June 3, 2026

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