Protyre Autocare - Segensworth Reviews 

1,004
TrustScore 5 out of 5

4.9

Unit 1 Concorde Way, Concorde Park, PO15 5FG Fareham, Hampshire, GB


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Rated 5 out of 5 stars

First class service , good honest advice , work completed in a timely manner and to a very high standard . I would and do recommend Protyre to all my friends and family. Five star service . Paul is al... See more

Company replied

Rated 5 out of 5 stars

Needed 4 new tyres for my daughters car. Pro Tyres asked about make, preference ,budget, annual mileage etc . No pushy sales just sound advice. Booked convenient time for fitting where wheels balanced... See more

Company replied

Rated 5 out of 5 stars

Brilliant service today from Paul and his staff, always courteous, polite and friendly. The place is always clean and spotless. They passed my car with a few advisories, but nothing major so can wait... See more

Company replied

Rated 4 out of 5 stars

My recent experience with Protyres was excellent. There was initially an issue with a delay in collecting my car for the MOT and service but the Manager kept me fully informed of the problem due to st... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 1 Concorde Way, Concorde Park, PO15 5FG, Fareham, Hampshire, United Kingdom

  • 01489 346446

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,004)

32,958 reviews in the last 12 months

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Rated 5 out of 5 stars

My MOT was due on the Monday morning…

My MOT was due on the Monday morning but it quickly became apparent that the DVLA system was down so no MOTs could be carried out. Paul quickly booked me in again on the Thursday and the check was quickly done on that day. No stress!

January 12, 2026
Rated 5 out of 5 stars

Great Trust worthy staff

Great Trust worthy staff. so friendly and willing to answer any question

January 12, 2026
Protyre Autocare - Segensworth logo

Reply from Protyre Autocare - Segensworth

Hello Leanne​,

We would like to thank you for sharing your feedback regarding the service you received at our Segensworth branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Efficient, friendly and cost effective

Paul and his team did a great job. Only downside was the coffee vending machine not working!!

January 9, 2026
Unprompted review
Protyre Autocare - Segensworth logo

Reply from Protyre Autocare - Segensworth

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Segensworth branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 3 out of 5 stars

Great price, service, hmmmm…..

Having paid for and booked my slot for 10.30 to have my new front tyres replaced, and being warned not to be late, I arrived just under ten minutes early for the job to be done. First sense of trouble was the question of whether I was leaving or staying. Since the garage is in a remote part of the industrial estate there was little else but to do than wait. And I did. For nearly an hour and a half to replace two tyres, despite me booking a slot. This is a job that should have been thirty minutes at best. Never once in that time was I kept informed of any progress, I wasn’t the only one. Great price on the tyres offset by mediocre service may make me consider alternatives next time.

December 29, 2025
Protyre Autocare - Segensworth logo

Reply from Protyre Autocare - Segensworth

Dear Mark Allen,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Outstanding service and great value for money

I first visited when a low tyre pressure sensor activated they kindly checked all the tyres and although no obvious signs of a puncture they assured me that the cold weather can effect pressure and to return if the warning reactivated. Around 20 miles later it did I returned and they quickly found a minute puncture in the tyre wall with an MOT booked for January and the other front likely to be an advisory by then I got an excellent deal on a pair of Pirelli’s an early Christmas present for the car !.

December 22, 2025
Protyre Autocare - Segensworth logo

Reply from Protyre Autocare - Segensworth

Hello Hazel,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Segensworth branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

They were brilliant

They were brilliant. Recommended someone to recover my vehicle to their premises. Got the parts the next day and had my car back on the road, even though it was Christmas eve. And kept up to date at every step of the way. Once again brilliant.

December 24, 2025
Protyre Autocare - Segensworth logo

Reply from Protyre Autocare - Segensworth

Hello Jenny,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Segensworth branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great value

Great value, tyres delivered on time and a really professional fitting job as usual.

December 22, 2025

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