First class service , good honest advice , work completed in a timely manner and to a very high standard . I would and do recommend Protyre to all my friends and family. Five star service . Paul is al... See more
Company replied
Unit 1 Concorde Way, Concorde Park, PO15 5FG Fareham, Hampshire, GB
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First class service , good honest advice , work completed in a timely manner and to a very high standard . I would and do recommend Protyre to all my friends and family. Five star service . Paul is al... See more
Company replied
Needed 4 new tyres for my daughters car. Pro Tyres asked about make, preference ,budget, annual mileage etc . No pushy sales just sound advice. Booked convenient time for fitting where wheels balanced... See more
Company replied
Brilliant service today from Paul and his staff, always courteous, polite and friendly. The place is always clean and spotless. They passed my car with a few advisories, but nothing major so can wait... See more
Company replied
My recent experience with Protyres was excellent. There was initially an issue with a delay in collecting my car for the MOT and service but the Manager kept me fully informed of the problem due to st... See more
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Unit 1 Concorde Way, Concorde Park, PO15 5FG, Fareham, Hampshire, United Kingdom
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I booked an appointment at the new Segensworth site. I’m aware this is a new location but it was clean and tidy. I was welcomed and booked in, being offered a tea or coffee. Paul took great care of meeting me up to date and explaining what the team were doing. I even had a courtesy call to see how my vehicle was a short time after leaving. I will be back if and when anything else needs attention either with the wife’s or my car. Thanks Paul 👍🏻

Reply from Protyre Autocare - Segensworth
These guys went above and beyond today.
I booked in for 2 tyres and the guys quickly spotted serious damage on my wheel. We then realised we had no way of getting my spare off the van as we had no locking nut. They did everything possible to get me on the road safely and did not charge me for their efforts.
I've avoided a serious possibility of an accident thanks to these guys.
Really appreciate these guys and I will 100% be back very soon with my new wheel in hand.

Reply from Protyre Autocare - Segensworth
My clutch went on my car and these amazing guys had it fixed and back on the road by the end of the week! Not all heroes wear capes!!!

Reply from Protyre Autocare - Segensworth
Paul and the team were incredible for my recent MOT! Super friendly, helpful and professional.

Reply from Protyre Autocare - Segensworth
Good service supplied for a tyre change. Reasonable prices too

Reply from Protyre Autocare - Segensworth
Have used Hi-Q, Autoshops (ex F1) and Kwikfit, i thought I'd go back to a brand I hadn't used for a long time, ProTyre.
The website was easy to use, very reasonable pricing compared to other major retailers and the booking process was faultless.
As recommended, I arrived 10 mins early at the new Segensworth location, all bright, clean and very professional. Met but a young mam who was courteous, polite and knew what to do.
I sat at 1025, offered a free refreshment, and told hopefully won't be too long. This is the only bit that went a bit wrong. Advertised as approximately an hour but maybe longer., I ended up waiting 2 ¾hrs.
I was advised they had a small issue with the front wheel alignment, but this much longer delay meant a delay with other appointments and my employment.
It's obviously quite a new location so will give them another chance when applicable, so just a 4/5 for now
Booked car in for an MOT and service. Car failed MOT but staff informed me of necessary work and cost incurred for a pass certificate. All work carried out on the car on the exact same day. Excellent customer service. Very welcoming, friendly and efficient service all round. I will definitely use this service again and would not hesitate to recommend your business to friends and family.

Reply from Protyre Autocare - Segensworth
Paul and his team are my go to garage whether it’s for a MOT or anything needed for mine & my partners car.
No rip offs and 100% trust!
Paul and his team always try & squeeze me in if an emergency occurs.
I will never use a different garage all the time these guys are there.
Great work, best customer service and of course great banter :)
Looking forward to seeing your new garage Paul & Team
A & T
Normally great service, but on this occasion I was prompted via email to book in for my mot via the link so did so for Wickham, I didn’t get a follow up email or call to let me know Wickham was closed and I’d need to go to Fareham, it was only by chance I drove passed and notice Wickham had been demolished, then saw on your website Wickham appointment needed to go to Fareham!!! Had I not have seen this in advance I’d have gone to Wickham on the day!! No apology in the day when I flagged this! I was told when I got there it would be just over an hour as they were running two garages out of the one site, they said they would call when it was ready…. 2 hours later no call!!! So I walked back only to find it ready but nobody had bothered to call me! Again no real apology just an excuse that the manager had had to go to another branch! Less than aspirational service I would say!!

Reply from Protyre Autocare - Segensworth
The staff were pleasant and very helpful.
You were able to fit me in the same day, I turned up in the morning and the tyre was repaired by 4:30pm.
The price was lower than I expected.
A second tyre was checked and declared fit for the road, I would have been none the wiser if you'd told me it needed replacing - so thank you for your honesty.
After initial diagnosis, Paul and his team responded quickly to locate all the required parts and completed a first class job quickly. Thanks
Super friendly, efficient & knowledgeable. Quick turn around with courteous staff, everything went smoothly

Reply from Protyre Autocare - Segensworth
After a tyre blow out on the way to work I was fortunate enough to speak to Paul at Protyre Wickham. He advised me to come to them as soon as my AA recovery was ready and the team fit me a new tyre and had my car ready to go again within twenty minutes. I have had so many bad experiences with garages but I cannot rate this one highly enough. Professional, accommodating, friendly and efficient.

Reply from Protyre Autocare - Segensworth
Yes fine. A phone call which was promised never came when car was ready would have been nice though. We have used them for many years and always go back
I was initially a bit grumpy because the Wickham service had temporarily moved to Fareham. But the people were so helpful that my grumpiness soon went away.
They gave me a chance NOTto change the tyre as the damage I'd been told about was not as severe as inicated. I appreciate that level of honesty (and got the tyre anyway).
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