Protyre Autocare - Sheffield Chapeltown Reviews 

1,109
TrustScore 5 out of 5

4.9

11a Hollowgate, Sheffield, S35 1TZ Sheffield, South Yorkshire, GB


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Rated 4 out of 5 stars

The tyre had kept losing air for a while but I was not in Sheffield so just kept inflating till I got the chance to go back. Only fitted in June. Explained everything and repair done very efficiently.... See more

Rated 5 out of 5 stars

I had a nail in my tyre which the tyre operator (female) sorry didn't get name. Straight away obliged in removing it and repairing it. Wouldn't go anywhere else. 5 *

Company replied

Rated 5 out of 5 stars

The service is second to none. We are very lucky to have such a good service locally, though I know people travel some distance too. They are efficient and courteous and I always believe that I am i... See more

Company replied

Rated 5 out of 5 stars

Arrived and straight away two technicians were ready to change my two rear tyres. Mandy the receptionist was very polite as were the two technicians and everything went smoothly. Really happy with my... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 11a Hollowgate, Sheffield, S35 1TZ, Sheffield, South Yorkshire, United Kingdom

  • 0114 246 7899

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,109)

32,958 reviews in the last 12 months

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Rated 5 out of 5 stars

friendly efficient service at…

friendly efficient service at reasonable prices

June 17, 2026
Protyre Autocare - Sheffield Chapeltown logo

Reply from Protyre Autocare - Sheffield Chapeltown

Hello Tash,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Friendly but also professional…

Friendly but also professional environment.

June 17, 2026
Protyre Autocare - Sheffield Chapeltown logo

Reply from Protyre Autocare - Sheffield Chapeltown

Hello Steven,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Best tyre company

Protyre are the best tyre company I have ever used. They do a very good job and the staff are very friendly and professional

June 1, 2026
Protyre Autocare - Sheffield Chapeltown logo

Reply from Protyre Autocare - Sheffield Chapeltown

Hello Chris​,

We would like to thank you for sharing your feedback regarding the service you received at our Sheffield branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service from the gang as usual

Great service from the gang as usual

June 15, 2026
Protyre Autocare - Sheffield Chapeltown logo

Reply from Protyre Autocare - Sheffield Chapeltown

Hello Mr Pickering,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Top stuff

Top fitting . Quick and no messing about .
Will use them again for sure

June 12, 2026
Protyre Autocare - Sheffield Chapeltown logo

Reply from Protyre Autocare - Sheffield Chapeltown

Hello Wayne,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very helpful

Very helpful. Can't fault them.

June 8, 2026
Protyre Autocare - Sheffield Chapeltown logo

Reply from Protyre Autocare - Sheffield Chapeltown

Hello Heather,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Fantastic service as always from all…

Fantastic service as always from all the staff can’t recommend them enough

June 8, 2026
Protyre Autocare - Sheffield Chapeltown logo

Reply from Protyre Autocare - Sheffield Chapeltown

Hello Mrs Fletcher​,

We would like to thank you for sharing your feedback regarding the service you received at our Sheffield branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Staff were very efficient

Mandy was very efficient, along her member of her team, who explained the screw damage and slow puncture in the outer edge of the tyre-tread was not deemed a safe option with Protyre and therefore a new tyre replacement was the only solution.

The replacement was ordered and delivered and fitted the following day. All the work getting the new one fitted was completed in 15 minutes. 10/10

May 15, 2026
Protyre Autocare - Sheffield Chapeltown logo

Reply from Protyre Autocare - Sheffield Chapeltown

Hello R Linkens,

We're so glad to hear about your positive experience with us! We appreciate you highlighting the efficiency of our team in centre and the clear explanation regarding your tyre. It's wonderful to know the replacement process was swift and satisfactory. Thank you for your kind words!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

I would not go anywhere else

I would not go anywhere else, whether it's for my car, horse trailer or large wheelbarrow. They are friendly and go out if their way to help, even if it's only advice that's needed. Great service.

May 14, 2026
Rated 5 out of 5 stars

Always get top service from Mandy and…

Always get top service from Mandy and the Tyre Fitters and know my car is safe on the road when my car has been fixed.

May 18, 2026
Protyre Autocare - Sheffield Chapeltown logo

Reply from Protyre Autocare - Sheffield Chapeltown

Hello Nicola,

We're delighted to hear you consistently receive top service and feel confident in your car's safety after our team in centres work. Thank you for your kind words!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Very helpful

Very helpful, friendly, knowledgeable staff, that repaired my two tyres quickly and efficiently. I would highly recommend their services.

May 18, 2026
Rated 3 out of 5 stars

My tyre light came back on less than a…

My tyre light came back on less than a week after me having my tyre sorted

May 13, 2026
Protyre Autocare - Sheffield Chapeltown logo

Reply from Protyre Autocare - Sheffield Chapeltown

Dear Miss Hook, 

Thank you for your feedback,  We are sorry to hear that your recent visit to our Sheffield Chapeltown branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager, and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

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