Protyre Autocare - Sheffield Chapeltown Reviews 

1,109
TrustScore 5 out of 5

4.9

11a Hollowgate, Sheffield, S35 1TZ Sheffield, South Yorkshire, GB


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Rated 4 out of 5 stars

The tyre had kept losing air for a while but I was not in Sheffield so just kept inflating till I got the chance to go back. Only fitted in June. Explained everything and repair done very efficiently.... See more

Rated 5 out of 5 stars

I had a nail in my tyre which the tyre operator (female) sorry didn't get name. Straight away obliged in removing it and repairing it. Wouldn't go anywhere else. 5 *

Company replied

Rated 5 out of 5 stars

The service is second to none. We are very lucky to have such a good service locally, though I know people travel some distance too. They are efficient and courteous and I always believe that I am i... See more

Company replied

Rated 5 out of 5 stars

Arrived and straight away two technicians were ready to change my two rear tyres. Mandy the receptionist was very polite as were the two technicians and everything went smoothly. Really happy with my... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 11a Hollowgate, Sheffield, S35 1TZ, Sheffield, South Yorkshire, United Kingdom

  • 0114 246 7899

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,109)

33,010 reviews in the last 12 months

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Rated 2 out of 5 stars

Nice people

Nice people, but the building needs to be bigger to contain the reception, (not a portacabin) and needs to have a proper toilet not a porta loo.

February 11, 2026
Protyre Autocare - Sheffield Chapeltown logo

Reply from Protyre Autocare - Sheffield Chapeltown

Dear Jeanette Hayward,

Thank you for taking the time to share your feedback. We really appreciate it. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Seen before my allotted time

Seen before my allotted time.
Good professional service.

February 2, 2026
Protyre Autocare - Sheffield Chapeltown logo

Reply from Protyre Autocare - Sheffield Chapeltown

Dear Anthony Baverstock,

We're happy to hear that you were seen promptly and that you received professional service at our Sheffield Chapeltown branch.

Thank you for your positive feedback;, we appreciate it!

We will look forward to welcoming you again in the future

Kind regards
Kayliegh
Customer Care - Protyre

Rated 5 out of 5 stars

Great service

Great service, really reasonably priced and fantastic experience. Mandy was extremely helpful and welcoming. Would definitely recommend.

January 28, 2026
Rated 5 out of 5 stars

Great service.

A quick and easy job. It's great when you ring up and they have all your details on hand so they know what tyres you need. Saves taking photos and doing it over the phone. Brilliant service everytime.

January 21, 2026
Rated 5 out of 5 stars

Very efficient

Very efficient, they were very busy when I arrived but dealt with as quickly as possible. The receptionist was especially welcoming.
Price for the new tyre was very reasonable.

January 21, 2026
Rated 5 out of 5 stars

Needed my tyres checking and these guys…

Needed my tyres checking and these guys was fantastic

December 24, 2025
Protyre Autocare - Sheffield Chapeltown logo

Reply from Protyre Autocare - Sheffield Chapeltown

Hello Emma,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great Customer Service

Once again, fantastic service. I arrived one morning when they were just opening as I had a puncture. Straight away Mandy managed to sort everything out. Wouldn't go anywhere else.

December 18, 2025
Protyre Autocare - Sheffield Chapeltown logo

Reply from Protyre Autocare - Sheffield Chapeltown

Hello Mandy,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Fab place, would go back.

Fab place. I needed a tyre repair asap & called in cold. Both staff were great and I'd certainly go there again. I got a quote for 2 tyres while there & while a bit more expensive than a chain - support your local business before they've gone.

December 17, 2025
Protyre Autocare - Sheffield Chapeltown logo

Reply from Protyre Autocare - Sheffield Chapeltown

Dear Mr Grayson,

We're happy to hear that you had a great experience with our team at our Sheffield Chapeltown branch!

We appreciate you choosing us for your urgent tyre repair.

It's great to know our staff was helpful, and we value your support of local businesses.

Thanks for the positive feedback!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care - Protyre

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