Mosborough Branch Booked in for Monday over the weekend, needed 2 new front boots and a front alignment. For some reason their CRM system had recorded an order number but pretty much nowt else.... See more
Location
Switch locationHalfway, Motec House, Holbrook, S20 3FE Sheffield, South Yorkshire, GB
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See what reviewers are saying
The team were excellent, they were very professional throughout the transaction. The tyres have been fitted excellently, resulting in me being able to to drive to the South Coast straight after, with... See more
Company replied
Fantastic service, would highly recommend. I came in with a punctured tyre on Saturday afternoon and was told fully booked but would sort first thing Monday morning. I got a phone call a few hours lat... See more
Company replied
Don't always take advice as 100% correct.took my car in for new tyres and tracking. Knew I needed new front and decided to have all 4 replaced. Only had 2 in stock so had to return the following morni... See more
Company replied
Company details
About Protyre Autocare - Sheffield Mosborough
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Halfway, Motec House, Holbrook, S20 3FE, Sheffield, South Yorkshire, United Kingdom
- 0114 247 2098
4.9
Excellent
1K reviews
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Alignment & new tyres
Mosborough Branch
Booked in for Monday over the weekend, needed 2 new front boots and a front alignment. For some reason their CRM system had recorded an order number but pretty much nowt else. The required tyres were not there either. 40 mile round trip to basically only accomplish a rebooking for the next day.
Fast forward 24 hours. Arrived and was remembered by the member of staff I had spoken to the day before. Car was taken straight in. Took about an hour but car is now sorted and I'm very happy with the new rubber. Also happy with getting the alignment refunded for the computer problem, didn't ask, it was offered.
Staff are friendly and professional. The fact I've given them 5* despite a computer snafu and a wasted trip should tell you a lot.
July 28, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Protyre Autocare - Sheffield Mosborough
Hello Mrs Roberts,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Sheffield Mosborough
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Sheffield Mosborough
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I have used protyre before and are…
I have used protyre before and are generally very good, but on this occasion the wheel trims was not fitted correctly after the new tyres was fitted on the motohome,by the time we had got back home one was missing, now putting the cost of a genuine dealer trim onto the cost of the tyres, well these are very expensive tyres, not the service I expected from protyre.
July 20, 2026
Reply from Protyre Autocare - Sheffield Mosborough
Dear Craig,
Thank you for your feedback . We are sorry to hear that your recent visit to our Sheffield Mosborough branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Service carried out as ordered and on…
Service carried out as ordered and on time.car left clean and tidy .couldn't ask for more.
July 17, 2026
Reply from Protyre Autocare - Sheffield Mosborough
Hello Mr James,
We would like to thank you for sharing your feedback regarding the service you received at our Sheffield branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Jamie the manager is so trustworthy and…
Jamie the manager is so trustworthy and I just know he and his team will do a professional job and he gives the personal touch. Will definitely keep going back.
July 15, 2026
Reply from Protyre Autocare - Sheffield Mosborough
Hello Julie,
We would like to thank you for sharing your feedback regarding the service you received at our Sheffield branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Sheffield Mosborough
Hello Keith,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Sheffield Mosborough
Hello Janis,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Sheffield Mosborough
Hello Julia,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Sheffield Mosborough
Hello Don,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Fantastic service
Fantastic service, would highly recommend. I came in with a punctured tyre on Saturday afternoon and was told fully booked but would sort first thing Monday morning. I got a phone call a few hours later to say they had done it and I could collect that afternoon, I was so happy with the service 😊
July 8, 2026
Reply from Protyre Autocare - Sheffield Mosborough
Hello Mrs C Sturman,
Thank you for your wonderful feedback! We are so pleased to hear that we could assist you with your punctured tyre so promptly. We always strive to provide excellent service, and it's rewarding to know we exceeded your expectations.
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Sheffield Mosborough
Hello Mrs Mercurio,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The team were excellent
The team were excellent, they were very professional throughout the transaction. The tyres have been fitted excellently, resulting in me being able to to drive to the South Coast straight after, with the car handling and driving as it should. Will definitely use them again.
July 8, 2026
Reply from Protyre Autocare - Sheffield Mosborough
Hello Steven,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
All ways do a good job
July 8, 2026
Reply from Protyre Autocare - Sheffield Mosborough
Hello David,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I booked an mot and service together…
I booked an mot and service together and the work was completed professionally and within the time stipulated.
July 1, 2026
Reply from Protyre Autocare - Sheffield Mosborough
Hello Mr Hogg,
Thank you for leaving us a positive review. We are delighted that you found the work completed by the team at our Sheffield Mosborough centre to be completed professionally and on time. Thank you for your custom!
Best regards,
Eddie
Customer Care - Protyre
Great standards
Great standards, clean waiting area and appointment on time. Hard working staff …very well run
June 27, 2026
Reply from Protyre Autocare - Sheffield Mosborough
Hello Kevin,
We would like to thank you for sharing your feedback regarding the service you received at our Sheffield branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Sheffield Mosborough
Hello JH,
Thank you for taking the time to leave us a 5 star review. We're delighted the team at Sheffield Mosborough provided you with amazing service. Thank you for your custom.
Best regards,
Eddie
Customer Care - Protyre
A fast reliable service with great…
A fast reliable service with great communication throughout
June 27, 2026
Reply from Protyre Autocare - Sheffield Mosborough
Hello LRS,
Thank you for leaving us a 5 star review! Its is great to hear that our team at Sheffield Mosborough provided a fast reliable service and kept you informed throughout. Thank you for your custom and we hope to see you again in future.
Best regards,
Eddie
Customer Care - Protyre
Very quick to get my car back to me...
Very quick to get my car back to me...
Reasonably priced....
Lovely staff that dealt with me..
Thank you.... D. Fergus..
July 1, 2026
Reply from Protyre Autocare - Sheffield Mosborough
Hello Mrs Fergus,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
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