Protyre Autocare - Sheffield Petre Street Reviews 

796
TrustScore 5 out of 5

4.9

Unit 4, Carlisle Business Park, Petre Street, S4 8DX Sheffield, GB


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Rated 5 out of 5 stars

Having been to other Protyre/Hawleys Branches in Sheffield, this is hands down the best. Prices quoted cheaper or the same as internet. Seem to instantly know all the options - and best of all tyre ch... See more

Company replied

Rated 5 out of 5 stars

Used before..great set off lads but no real clarity on the final price..! Tyre disposal and environment charge was never mentioned in my original quote... But following a very curteous call from them... See more

Company replied

Rated 5 out of 5 stars

Absolutely amazing service from the original request to get an urgent appointment to when I arrived and was seen. Fast, efferent service, whilst I waited with a lovely latte and just such a friendly s... See more

Rated 5 out of 5 stars

I always try and use this branch of Protyre. Very efficient, and accommodating. Huge stock of tyres; It's a busy bustling place for a reason. They were very helpful in sorting out a suspension problem... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

About Protyre Autocare - Sheffield Petre Street

Written by the company

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 4, Carlisle Business Park, Petre Street, S4 8DX, Sheffield, United Kingdom

  • 0114 272 1096

4.9

Excellent

TrustScore 5 out of 5

796 reviews

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4.9

All reviews

(796)

33,962 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

I had previously had the Aircon recharged when they told me the coolant water was low, they topped it up, telling me to keep a check on it. It lost coolant so I took it back they checked it out while I waited and they showed me where it was leaking. They told me a price and said they could do it as soon as the part arrived. 2.5 hrs later I drove away. Telling me again to check the coolant level. Friendly, helpful, got to the problem quickly.

July 7, 2025
Unprompted review
Rated 5 out of 5 stars

Top notch service

Top notch service. Dealt with the TyreOn safety bands on my camper van and fitted front tyres. Drives like a new van, perfectly balanced. Thoroughly recommend to all.

July 9, 2025
Rated 5 out of 5 stars

Outstanding Service

Very punctual; very efficient; very professional; very courteous; very convenient.
Outstanding service.
Would definitely use again.

July 9, 2025
Rated 5 out of 5 stars

I needed an urgent puncture repair

I needed an urgent puncture repair. Fit me in no problems even though they were really busy. These guys are like super hero's. Can't praise them enough

July 2, 2025
Protyre Autocare - Sheffield Petre Street logo

Reply from Protyre Autocare - Sheffield Petre Street

Dear Mrs Needham,
We appreciate you taking the time to share your experience! We are happy we could assist with your urgent repair and provide timely service despite being busy. Thanks for the kind words.we will look forward to seeing you in the future at our Sheffield Petre Street branch.
Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Very friendly staff

Very friendly staff, quick and easy process to get the air con recharged, an all out great experience, thank you!

July 2, 2025
Protyre Autocare - Sheffield Petre Street logo

Reply from Protyre Autocare - Sheffield Petre Street

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Very reliable and honest

Very reliable and honest. As a female customer the staff are all so genuine, don’t try and rip you off and are very thorough and explain things in simple terms without jargon. I wouldn’t go anywhere else!

May 19, 2025
Rated 5 out of 5 stars

Top blokes!

Helpful attitude. Attention to detail. Showed me under the car exactly where the problem was and explained all issues in layman’s terms.
Got me a coffee and my grandson a hot chocolate.
They understood my ridiculously unhelpful time schedules and did everything they could in the circumstances.
I will definitely return.

May 21, 2025
Rated 1 out of 5 stars

If you have a Smart Car don't bother

I used an online offer to book a silver service and Aircon regas. I entered my reg which pulled up my make and model of car. Booked in on my Fri off, got a call the day before to say they had no staff to do it, could I move my appt, booked it for Monday. Drop it off and went for a walk, phone rang, "we see you also need an air filter, £23 etc", I said do it. Half hour later I get a call to say they can't do it as it would take too long to get to the filter. Half an hour after that I get a call saying they can't do any of it, no service, no regas. Total waste of my time and effort.
When I booked it knew what my car was and charged me according to how long those services would take to compete on my specified car, i.e a SMART CAR.
Why bother to offer those services based on my reg and known car when clearly you can't work out how to do them.

May 12, 2025
Unprompted review
Protyre Autocare - Sheffield Petre Street logo

Reply from Protyre Autocare - Sheffield Petre Street

Dear Belle Darling,

Thank you for bringing this to our attention. 

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Great service, friendly team

Third time my partner and I have been here for tyres and air con servicing. Friendly staff and very efficient with their work. They always do a great job and we will be returning to use more of their services.

May 9, 2025
Rated 5 out of 5 stars

Caravan tyres

The usual great service from the lads at Hawley's Sheffield branch.2 Caravan tyres fitted outside our home a excellent price will always use them.Touring caravan ready to go👍

April 28, 2025
Unprompted review

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