Courteous , good service and completion as promised. Only second time I have used Protyre - the recent visit to Slough branch was from a good experience late last year at your Hayling Island branch.... See more
Company replied
Location
Switch location515 Ipswich Road, Slough Trading Estate, SL1 4EP Slough, Berkshire, GB
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See what reviewers are saying
Great lil garage, whom have very professional staff - who know their stuff! There is a waiting area if you are staying, and parking is at the back, prices are good, would use again
Company replied
Winston provided me with excellent service, truly demonstrating great people skills and that he is a master in his class. He clearly understands his clientele well, as I only met him for the first tim... See more
Company replied
I cannot praise Protyre customer service enough. They have explained the situation and rectified it very quickly for me. So I have deleted my previous review and now give them 5 stars
Company replied
Company details
About Protyre Autocare - Slough
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
515 Ipswich Road, Slough Trading Estate, SL1 4EP, Slough, Berkshire, United Kingdom
- 01753 571171
4.7
Excellent
2K reviews
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Reply from Protyre Autocare - Slough
Hello Suraj,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Slough branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service all round
Answered the phone quickly
Booked me in on my day of choice
Told me the expected max costs up front, charged me less
Really friendly chap on the front desk who made the whole deal experience excellent. 5 stars!
June 20, 2026
Reply from Protyre Autocare - Slough
Hello Rob,
We are so glad to hear that our in centre team could accommodate your preferred day and provided clear, fair pricing. It's wonderful to know you had an excellent experience. Thank you for your kind words!
Best regards,
Eddie
Customer Care - Protyre
Good place for MOT
Good place for MOT, tyres, tracking works. Very genuine staff and high stand of work.
June 24, 2026
Reply from Protyre Autocare - Slough
Hello Raj,
We would like to thank you for sharing your feedback regarding the service you received at our Slough branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great lil garage
Great lil garage, whom have very professional staff - who know their stuff! There is a waiting area if you are staying, and parking is at the back, prices are good, would use again
June 24, 2026
Reply from Protyre Autocare - Slough
Hello Balvinder,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Slough branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
great staff
great staff, quick and professional job done, friendly team, close to my home place.
June 22, 2026
Reply from Protyre Autocare - Slough
Hello,
We are so pleased you had a positive experience with our team at Slough. Thank you for your kind words and 5-star review!
Best regards,
Eddie
Customer Care - Protyre
Courteous
Courteous , good service and completion as promised. Only second time I have used Protyre - the recent visit to Slough branch was from a good experience late last year at your Hayling Island branch.
June 22, 2026
Reply from Protyre Autocare - Slough
Hello Geoffrey,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Slough branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Efficient timely and helpful
June 22, 2026
Reply from Protyre Autocare - Slough
Hello Paul,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Slough branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Service levels…
I cannot praise Protyre customer service enough. They have explained the situation and rectified it very quickly for me. So I have deleted my previous review and now give them 5 stars
June 22, 2026
Reply from Protyre Autocare - Slough
Dear Ms Mumford,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
great service
June 22, 2026
Reply from Protyre Autocare - Slough
Hello Mr Mockett,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Slough branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Slough
Hello Mr Andrew Lennon,
We are delighted you had such a positive experience. Thank you for your kind words and five-star rating.
Best regards,
Eddie
Customer Care - Protyre
They are very professional and efficient
They are very efficient, helpful and friendly and give an excellent service.
June 17, 2026
Reply from Protyre Autocare - Slough
Hello Denise,
We would like to thank you for sharing your feedback regarding the service you received at our Slough branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Winston provided me with excellent…
Winston provided me with excellent service, truly demonstrating great people skills and that he is a master in his class. He clearly understands his clientele well, as I only met him for the first time, but I was made to feel comfortable in knowing my car was in safe hands
June 17, 2026
Reply from Protyre Autocare - Slough
Hello Luciano,
We appreciate you sharing your positive experience. We are delighted to hear that our team member Winston provided excellent service and made you feel comfortable. We value your feedback.
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Slough
Hello Mrs Parminter,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Slough branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Slough
Hello Tristan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Slough branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Satisfactory result after a talk with representative of the company
AMENDED REVIEW AFTER A SATISFACTORY DISCUSSION.
Protyre contacted me after my experience and had resolved the issue that I had experienced below.
I am extremely satisfied with their customer service.
I will continue to use Protyre in the future.
Thank you
I brought my car for an MOT and was told it would take 45 minutes. I was approached by an engineer who told me I had a lot of things wrong in my car. He went away and came back stating they had been repaired. He then came back again apologetic that he could not out my window up. Then the man who checked me in said I had dropped my car in that condition right in front of the shop, which I had not done. I have used Protyre for many years and know I need to park at the rear, which I did. He was arguing that i had not done this. He then said I had been called, by the name Mrs Singh, and apparently it was her car which had all these issues. My car had passed the MOT an hour ago, and they had not told me. They kept me waiting for over an hour, telling me about a car which wasn’t even mine!
This is absolutely dreadful, and I am not happy with this standard of service. The technician who approached me did not even ask my name and assumed I was another client.
I am having serious doubts about recommending anyone to your company.
June 15, 2026
Reply from Protyre Autocare - Slough
Dear Suzette Richards ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Slough branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Always very efficient and polite and on…
Always very efficient and polite and on time for appointments
June 15, 2026
Reply from Protyre Autocare - Slough
Dear MR DAVID ELLIS,
We appreciate your wonderful feedback!
We are so pleased to hear about your positive experience with our efficient and punctual service at our Slough branch.
We look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Turned up nursing a slow puncture with…
Turned up nursing a slow puncture with no spare mid afternoon. Damage was inspected and new tyre fitted all within 40 minutes.
June 12, 2026
Reply from Protyre Autocare - Slough
Dear Peter Hepburn,
We are glad we could assist you quickly with your puncture and get you back on the road efficiently at our Slough branch.
Thank you for your feedback.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - protyre
Reply from Protyre Autocare - Slough
Hello R.C,
Thank you for your 5-star review! We are delighted you found our service friendly and a good value.
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Slough
Hello Mr M Sebastian,
We appreciate your 5-star review! We are delighted you had a positive experience at our Slough centre.
Best regards,
Eddie
Customer Care - Protyre
Another job well done
Another job well done. Friendly professional service just as I've become used to receiving.
June 8, 2026
Reply from Protyre Autocare - Slough
Hello David,
We would like to thank you for sharing your feedback regarding the service you received at our Slough branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
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