Protyre Autocare - Slough Reviews 

2,403
TrustScore 4.5 out of 5

4.7

515 Ipswich Road, Slough Trading Estate, SL1 4EP Slough, Berkshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We've had two visits to Protyre .in thel;ast week. The first was successful as thenteamreloaded the gas in our mini cony=trym,an 's air coditoioning. I worked very wel from to moment weleft. The seco... See more

Company replied

Rated 5 out of 5 stars

When my car was MOT’d the advisory note was that there was a nail in one of my tyre, and that it was repairable. Having checked with Protyre on availability to do the repair, it was agreed... See more

Company replied

Rated 5 out of 5 stars

Protyre is my only auto company I take my car for MOT over 5 years. Staff is always professional, efficient and any helpful. I am very grateful and I strongly recommend and continue to be your loyal... See more

Company replied

Rated 4 out of 5 stars

Normally really great service every time I have been to Protyre. Just a little disappointed that the wait this time, even for my booked appointment, was excessive


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 515 Ipswich Road, Slough Trading Estate, SL1 4EP, Slough, Berkshire, United Kingdom

  • 01753 571171

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(2,403)

34,171 reviews in the last 12 months

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Rated 4 out of 5 stars

Normally really great service

Normally really great service every time I have been to Protyre. Just a little disappointed that the wait this time, even for my booked appointment, was excessive

August 10, 2026
Rated 5 out of 5 stars

Great customer service

Great customer service. Trustworthy mechanics who do their best to look after you

March 18, 2026
Protyre Autocare - Slough logo

Reply from Protyre Autocare - Slough

Hello Caroline​,

We would like to thank you for sharing your feedback regarding the service you received at our Slough branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Brilliant experience

Brilliant experience, quick and accommodating thanks

August 12, 2026
Protyre Autocare - Slough logo

Reply from Protyre Autocare - Slough

Hello Douglas,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Slough branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

When my car was MOT’d the advisory note…

When my car was MOT’d the advisory note was that there was a nail in one of my tyre, and that it was repairable.

Having checked with Protyre on availability to do the repair, it was agreed for Friday afternoon.

The work was completed and I was also provided with a report on the rest of the tyres. Staff at the branch are extremely helpful and efficient.

I have been using Protyre for 11+ years and they are my first choice. I have no hesitation in recommending them.

August 7, 2026
Protyre Autocare - Slough logo

Reply from Protyre Autocare - Slough

Hello Dominic,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Slough branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Slough logo

Reply from Protyre Autocare - Slough

Hello John,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Slough branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Two visits for airon regaS

We've had two visits to Protyre .in thel;ast week. The first was successful as thenteamreloaded the gas in our mini cony=trym,an 's air coditoioning. I worked very wel from to moment weleft. The second visir =t wa to regasour Mercededs Benz Ac3 days ago lass 's aircon.but the ,machine did not work so the team advised we wiould receive a full refund. (Not yet received as only3 days ago). Nionethelesswe were treated respectfully, proessionally andin a friednly manner by Steve, Karland Laura.

August 10, 2026
Protyre Autocare - Slough logo

Reply from Protyre Autocare - Slough

Hello Freddie,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Slough branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 2 out of 5 stars

Technician split one of my wheel…

Technician split one of my wheel covers.... and did not put enough air in my tyres either as had to top up very next day ...should of been set to 2.8 bar....technician only put in 2.3 max.

Bit disappointed to be honest considering i paid alot and also my appointment got moved to...

I have used them for years so was a pity

August 10, 2026
Protyre Autocare - Slough logo

Reply from Protyre Autocare - Slough

Dear Paul Cronie,

Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience. 

We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Pleased with service provided …

Had my Shogun A/C gas recharged staff were very engaging and welcoming.

August 10, 2026
Protyre Autocare - Slough logo

Reply from Protyre Autocare - Slough

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Slough branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Protyre is my only auto company I take…

Protyre is my only auto company I take my car for MOT over 5 years. Staff is always professional, efficient and any helpful. I am very grateful and I strongly recommend and continue to be your loyal customer.
Many thanks. See you next year:)

August 5, 2026
Protyre Autocare - Slough logo

Reply from Protyre Autocare - Slough

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Slough branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service

Great service. Air con done in 40mins. Friendly staff.

August 5, 2026
Protyre Autocare - Slough logo

Reply from Protyre Autocare - Slough

Hello Brown,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Slough branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Even though pro tyre was busy looked…

Even though pro tyre was busy looked after me very professionally

July 30, 2026
Protyre Autocare - Slough logo

Reply from Protyre Autocare - Slough

Hello Jason,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Slough branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 2 out of 5 stars

A bit slow

I thought waiting 1 hour from when the work started to change two tyres was an excessive time for it to get done. However I’m pleased with the quality of the tyres and it was easy to book and pay online.

August 5, 2026
Protyre Autocare - Slough logo

Reply from Protyre Autocare - Slough

Dear Customer,

Thank you for taking the time to share your feedback in regard to your recent visit to our Slough branch.

We can confirm that your concerns will be investigated and a manager will be in touch as soon as possible to discuss this further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Trustworthy

Trustworthy, good pricing, professional

August 5, 2026
Protyre Autocare - Slough logo

Reply from Protyre Autocare - Slough

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Slough branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

In and out ,minimal time

In and out ,minimal time, thank you

July 31, 2026
Protyre Autocare - Slough logo

Reply from Protyre Autocare - Slough

Hello Tony,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Slough branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Quick

Quick, friendly and efficient service with good prices.

Great team of fitters

July 24, 2026
Protyre Autocare - Slough logo

Reply from Protyre Autocare - Slough

Hello Stuart,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Slough branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Slough logo

Reply from Protyre Autocare - Slough

Hello Haroon,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Slough branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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