Promptness. Fitted me in for inspection very quickly. Then within 2 hours called me to explain results of inspection and cost estimate for repairs . Asked me to come and be shown work to be done due t... See more
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Protyre Southbourne Hampshire PO10 8PE my experience today was nothing less than five star. It was a remarkable standard of workmanship and customer care., Neal Was exceptional in showing me det... See more
I booked the MOT for my car at very short notice, online. I was greeted by a courteous & helpful guy at my appointment time & I left the garage confidant that my car was in good hands. I was contacted... See more
First time using this garage. I arrived and was met by a chap who was friendly and helpful. The work was done as per their advice and time parameters. Very easy experience. Thank you.
Company replied
Company details
About Protyre Autocare - Southbourne
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Clovelly Road, Emsworth, PO10 8PE, Emsworth, Hampshire, United Kingdom
- 01243 376144
4.8
Excellent
578 reviews
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"I'll be back"
Excellent personal service from Carl and good pricing too. Rare in this sector!
April 18, 2026
May use AI-assist with repliesRead more
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Heads up from them would have kept my car on the road, but they failed to tell me!
Took car for MOT ( which still had 3 weeks left)
Asked whether car likely to pass or fail as had a side light out. Told unable to tell until they’d looked at it. Car failed MOT and chap then said “yeah, knew it would fail !” My car is now off the road until I can source a secondhand part but I use my car daily for my job.
Very annoyed they didn’t indicate I should fix lamp first and return for MOT within 3 weeks. Won’t be using or recommending them again.
April 17, 2026
Reply from Protyre Autocare - Southbourne
Dear Customer,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Southbourne branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Definitely recommend!
This garage fitted my car in very quickly for an MOT when I realised it had already expired! They were helpful, polite and efficient; would definitely use again
April 8, 2026
Great service… very quick to solve…
Great service… very quick to solve problems with my Skoda to pass the MOT… car returned the same day!
April 3, 2026
MOT RIP OFF. had a bad experience a few years ago…
I had a bad experience a few years ago when my car was failed on an MOT. It was failed on the brake discs and pads which you offered to replace at vast cost, over £200.00. There were some advisories which included the main cable on this Hybrid car. I sought a 2nd and 3rd opinion. Both testers told me the brakes were fine and the 3rd centre passed the car. They could not understand why it had adviseries on the cable.
The car has passed another MOT this week with THE SAME ORIGINAL BRAKE DISCS fitted.
The manager at your depot made a goodwill gesture on the price for two tyres, for which I am grateful.
March 30, 2026
Reply from Protyre Autocare - Southbourne
Dear Douglas,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Nice to deal with a great general…
Nice to deal with a great general manager who knows the business
Better give him a break he looks worn out
March 27, 2026
Great personal service from these guys…
Great personal service from these guys especially Neil and Carl. Fully trust their advice.
March 18, 2026
Efficient service despite the part…
Efficient service despite the part required (battery) having to be delivered from your parts supplier. This was delivered within 1 hour of being requested on a Saturday morning.
March 18, 2026
First class service as usual.
First class service. They booked me in when I could spare my vehicle. Kept me informed on the progress. And advised me when it was ready.
March 11, 2026
Very Good Service at Protyre Autocare in Southbourne.
I booked the MOT for my car at very short notice, online. I was greeted by a courteous & helpful guy at my appointment time & I left the garage confidant that my car was in good hands. I was contacted when my MOT was completed & ready for collection. Again the guys were very helpful & I took my car back home with a new MOT - everything went smoothly & would use this Protyre garage again.
March 2, 2026
service good
service good, check car body work for scratches etc
before leaving garage.
February 26, 2026
Reply from Protyre Autocare - Southbourne
Dea Uncle Oggier ,
Thank you for contacting Protyre.
We are pleased to hear that your recent visit to our Southbourne branch was a positive experience and that you received good service from our team.
We would also welcome the opportunity to understand your 3‑star review in more detail to see if there is anything we can improve. We have passed this matter on for further investigation. Your feedback has been shared with the Area Manager, who will be in touch with you as soon as possible to discuss this further.
Kind regards,
Kayleigh
Customer Care – Protyre
Explained what needed doing to my car
Explained what needed doing to my car. Did it in time they said . Polite and friendly.
February 20, 2026
Reply from Protyre Autocare - Southbourne
Dear Edwina Green
We're happy to hear that the car service was clearly explained and completed promptly!
We appreciate your kind words regarding our team's politeness and friendliness at our Southbourne branch.
Thanks for your feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer Care - Protyre
Will return
Easy to book online, good availability and work completed on time as promised.
Will return!
February 11, 2026
Excellent advice and service
February 6, 2026
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