First time using this garage. I arrived and was met by a chap who was friendly and helpful. The work was done as per their advice and time parameters. Very easy experience. Thank you.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Promptness. Fitted me in for inspection very quickly. Then within 2 hours called me to explain results of inspection and cost estimate for repairs . Asked me to come and be shown work to be done due t... See more
Company replied
Protyre Southbourne Hampshire PO10 8PE my experience today was nothing less than five star. It was a remarkable standard of workmanship and customer care., Neal Was exceptional in showing me det... See more
Excellent ,professional and friendly service. Good tyre prices online and easy booking. A day and a time to suit you.
Company replied
Company details
About Protyre Autocare - Southbourne
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Clovelly Road, Emsworth, PO10 8PE, Emsworth, Hampshire, United Kingdom
- 01243 376144
4.8
Excellent
573 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
MOT RIP OFF. had a bad experience a few years ago…
I had a bad experience a few years ago when my car was failed on an MOT. It was failed on the brake discs and pads which you offered to replace at vast cost, over £200.00. There were some advisories which included the main cable on this Hybrid car. I sought a 2nd and 3rd opinion. Both testers told me the brakes were fine and the 3rd centre passed the car. They could not understand why it had adviseries on the cable.
The car has passed another MOT this week with THE SAME ORIGINAL BRAKE DISCS fitted.
The manager at your depot made a goodwill gesture on the price for two tyres, for which I am grateful.
March 30, 2026
Reply from Protyre Autocare - Southbourne
Dear Douglas,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Nice to deal with a great general…
Nice to deal with a great general manager who knows the business
Better give him a break he looks worn out
March 27, 2026
Great personal service from these guys…
Great personal service from these guys especially Neil and Carl. Fully trust their advice.
March 18, 2026
Efficient service despite the part…
Efficient service despite the part required (battery) having to be delivered from your parts supplier. This was delivered within 1 hour of being requested on a Saturday morning.
March 18, 2026
First class service as usual.
First class service. They booked me in when I could spare my vehicle. Kept me informed on the progress. And advised me when it was ready.
March 11, 2026
Very Good Service at Protyre Autocare in Southbourne.
I booked the MOT for my car at very short notice, online. I was greeted by a courteous & helpful guy at my appointment time & I left the garage confidant that my car was in good hands. I was contacted when my MOT was completed & ready for collection. Again the guys were very helpful & I took my car back home with a new MOT - everything went smoothly & would use this Protyre garage again.
March 2, 2026
service good
service good, check car body work for scratches etc
before leaving garage.
February 26, 2026
Reply from Protyre Autocare - Southbourne
Dea Uncle Oggier ,
Thank you for contacting Protyre.
We are pleased to hear that your recent visit to our Southbourne branch was a positive experience and that you received good service from our team.
We would also welcome the opportunity to understand your 3‑star review in more detail to see if there is anything we can improve. We have passed this matter on for further investigation. Your feedback has been shared with the Area Manager, who will be in touch with you as soon as possible to discuss this further.
Kind regards,
Kayleigh
Customer Care – Protyre
Explained what needed doing to my car
Explained what needed doing to my car. Did it in time they said . Polite and friendly.
February 20, 2026
Reply from Protyre Autocare - Southbourne
Dear Edwina Green
We're happy to hear that the car service was clearly explained and completed promptly!
We appreciate your kind words regarding our team's politeness and friendliness at our Southbourne branch.
Thanks for your feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer Care - Protyre
Will return
Easy to book online, good availability and work completed on time as promised.
Will return!
February 11, 2026
Excellent advice and service
February 6, 2026
Had a MOT due and my car failed…
Had a MOT due and my car failed spectacularly! I was super stressed about work being done because of appointments and they were super helpful got it all done next day and was able to spread the cost - cannot thank you enough and will be back 🫶
February 3, 2026
Unprompted review
Thoroughly Professional Service.
During mid-January I had my MoT and Bronze level service with them and the Protyre team have also recently replaced my Cambelt and Water Pump. As always they were accommodating and allowed me to drop my vehicle off the evening before my appointment, which was more suitable for me. They undertook the work in a timely and highly professional manner. They are always welcoming, friendly, professional, accommodating and thorough. They communicate very well and as a lady I have always felt comfortable going there and respected, which is very important to me. My car is driving so much better and I'll return again and again to Protyre Autocare in Southbourne. All the guy's are absolutely great. I personally deal with Carl and Neil more though whom are particularly welcoming and kind.
January 29, 2026
Reply from Protyre Autocare - Southbourne
Dear Miss White,
We're happy to hear that you feel comfortable and respected during your visitsat our Southbourne branch.
It's great to know that you find our team welcoming, professional, and thorough.
We appreciate your continued loyalty and are glad your car is driving better.
Thank you for your feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Had a worrying noise with my car so…
Had a worrying noise with my car so took it to protyre they new straight away what it was and took it straight in up the ramp and fixed it
February 2, 2026
Reply from Protyre Autocare - Southbourne
Dear karen,
We're happy to hear that we could quickly identify and resolve the noise issue with your car.
Thank you for your positive feedback and for choosing our services at our Southbourne branch!
We will look forward to welcoming you again in the future,
Kind regards
Kayliegh
Customer Care - Protyre
Quick and very helpful.
February 2, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.