I used a Groupon voucher for aircon regas and the whole process was easy and straightforward. The booking process over the phone was easy, the staff are very friendly and happy to give advice and shar... See more
Company replied
Location
Switch locationHearthcote Road, Swadlincote, DE11 9DS Swadlincote, Derbyshire �, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I booked my car in for 4 new tyres. On the day I had booked I was informed that the person who had taken the booking didn't order the tyres so I had to pay an additional £105 for a different make... See more
Company replied
Courteous,efficient and friendly staff.Work completed on time.Phoned as agreed.Service book stamped.Given all appropriate paperwork.
Company replied
Easy online booking service , prior to a call on deciding which of two tyre makes to choose . Glad I did knowledge is king I would have chose the wrong one ! Booked two new front /valves & tracking (d... See more
Company replied
Company details
About Protyre Autocare - Swadlincote
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Hearthcote Road, Swadlincote, DE11 9DS, Swadlincote, Derbyshire �, United Kingdom
- 01283 221288
4.8
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to order online
Easy to order online, arranged date and time, car was straight in on arrival, waited whilst being fitted in the reception with a coffee, friendly staff, job done.
March 27, 2026
Friendly helpful staff
Friendly helpful staff, had my car MOT done there. Sorted everything quickly for me.
March 18, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Booked by asdatyres
Booked by asdatyres, arrived 5 minutes before booking. Bring 2 spare wheels, so they need only fits 2 new tires on spare wheels. I was asked to wait few minutes. After 1 hour 15 minutes they even not touch them, but staff was going around scratching balls.
I put my wheels back, wish them luck, come back to home.
March 12, 2026
Unprompted review
Reply from Protyre Autocare - Swadlincote
Dear Andrzej,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
Attention to detail
Attention to detail
Professional and friendly
Highly trustworthy
Going above and beyond for me and dad always when we need help.
Always provides me and dad with the best service
March 9, 2026
Brilliant customer service as standard
Brilliant customer service as standard. Recommend them to everyone.
August 25, 2025
The MOT was done during the day of the…
The MOT was done during the day of the appointment but I had to take it back a week later for jobs that needed doing.The jobs were done well and the car seems to run better.
February 18, 2026
A good day
All went well with my experience with protyre this is the second time I have used the very pleased and won’t hesitate to use them again .
February 23, 2026
Super easy to navigate online
Super easy to navigate online, when I dropped my car off to the guy at reception he got me in early and managed to get me booked again on short notice.
February 18, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.