Protyre Autocare - TauntonReviews 

1,935
TrustScore 4.5 out of 5

4.7

Priory Bridge Road, Taunton, TA1 1QB Taunton, Somerset, GB


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Rated 5 out of 5 stars

I went in and was greeted with a happy engineer who was knowledgeable and knew exactly what unneeded Booked the car in that afternoon and got a call later the same day saying all work completed... See more

Company replied

Rated 5 out of 5 stars

We visited Protyre on this occasion because we discovered a flat tyre just as we were due to go away for the weekend. We arranged to take the car in at 10 o’clock and were dealt with promptly and effi... See more

Company replied

Rated 5 out of 5 stars

Great service and honest advice, new tyres and brakes checked, was advised still had several thousand miles left and no need to change yet.

Company replied

Rated 5 out of 5 stars

Went in to get two tyres changed and have a wheel alignment complete. The team were friendly quick and efficient. They found a couple of problems on my car and sorted them out with no issue at all. I... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Priory Bridge Road, Taunton, TA1 1QB, Taunton, Somerset, United Kingdom

  • 01823 282424

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(1,935)

32,702 reviews in the last 12 months

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Rated 5 out of 5 stars

Professional, friendly and reliable team

Went in to get two tyres changed and have a wheel alignment complete. The team were friendly quick and efficient. They found a couple of problems on my car and sorted them out with no issue at all. I would highly recommend them to anyone. Thank you for all your help!

June 27, 2026
Rated 5 out of 5 stars

Great service and honest advice

Great service and honest advice, new tyres and brakes checked, was advised still had several thousand miles left and no need to change yet.

June 24, 2026
Protyre Autocare - Taunton logo

Reply from Protyre Autocare - Taunton

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Taunton branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Protyre are the real professional's

Protyre are the real professional's - if you are looking for the best deal, the people with the best knowledge, whatever your car is from a mini to a Rolls Royce - go with them - they do it best because they are specialists and tyres is all they do!

June 29, 2026
Protyre Autocare - Taunton logo

Reply from Protyre Autocare - Taunton

Hello Mr Smith,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Taunton branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Tires change

I faced very good attitude from the staff side. The job was done quickly and with good quality.

June 29, 2026
Protyre Autocare - Taunton logo

Reply from Protyre Autocare - Taunton

Hello Radu​,

We would like to thank you for sharing your feedback regarding the service you received at our Taunton branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very smooth booking system

Very smooth booking system, I managed to book both my sons car and my car in for services, staff where polite and helpful

June 24, 2026
Protyre Autocare - Taunton logo

Reply from Protyre Autocare - Taunton

Dear Adrian,

We appreciate your 5-star review!

We're so pleased to hear our booking system was smooth and our staff were polite and helpful at our Taunton branch.

Thank you!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer car - Protyre

Rated 5 out of 5 stars

Fantastic experience in Taunton branch

I went in and was greeted with a happy engineer who was knowledgeable and knew exactly what unneeded
Booked the car in that afternoon and got a call later the same day saying all work completed
Then the next day my daughters car air con wasn’t working so I gave them a call and they said Yes bring it in and we can do it
Fantastic service and friendly people
Definitely would recommend this garage to everyone

June 24, 2026
Unprompted review
Protyre Autocare - Taunton logo

Reply from Protyre Autocare - Taunton

Hello Paul,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Taunton branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 3 out of 5 stars

Always expect the unlikely

Would have been better if i had not had to go back to get the casing retained for the spare put onto the spare wheel. Stupid error. Always check the boot before you leave 🫤but they fixed it and the coffee is good. Will use Protyre again if price is right.

June 24, 2026
Protyre Autocare - Taunton logo

Reply from Protyre Autocare - Taunton

Dear alan harold ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to ourTaunton branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Clean waiting room & helpful staff

Clean waiting room & helpful staff

June 24, 2026
Protyre Autocare - Taunton logo

Reply from Protyre Autocare - Taunton

Hello,

We are delighted you had a positive experience with our in centre team. We appreciate your kind words!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Helpful recommendations

Helpful recommendations, didn't keep me waiting long.

June 12, 2026
Protyre Autocare - Taunton logo

Reply from Protyre Autocare - Taunton

Hello Yvette,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Taunton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Always good service!

We visited Protyre on this occasion because we discovered a flat tyre just as we were due to go away for the weekend. We arranged to take the car in at 10 o’clock and were dealt with promptly and efficiently, and were soon on our way.

June 24, 2026
Protyre Autocare - Taunton logo

Reply from Protyre Autocare - Taunton

Hello Caroline,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Taunton branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good facilities and waiting room

Good facilities and waiting room. Clean toilets

June 22, 2026
Protyre Autocare - Taunton logo

Reply from Protyre Autocare - Taunton

Hello Mr Durham,

We're truly happy you appreciated our facilities and clean waiting areas. Thank you for your kind words.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Excellent service

Excellent service, do alot of miles and the gent on the desk very helpful.

June 22, 2026
Protyre Autocare - Taunton logo

Reply from Protyre Autocare - Taunton

Dear Mrs Overton,

We appreciate you taking the time to leave us a 5-star review!

We're glad to hear that you were happy with our excellent service at our Taunton branch.

Thank you for your feedback.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 1 out of 5 stars

Booked our car in for a service & MOT

Booked our car in for a service & MOT. The service was completed only some minor issues but I was later told that it failed the MOT due to a leak on the rear brake cylinder. The calliper was replaced costing an additional £250. After examining the paperwork I noticed that the brake cylinders had been inspected & passed OK. When I queried this the next day I was told that the inspection on a MOT follows a rolling road brake test which subjects the system to more severe conditions. It seemed an odd coincidence that prior to the service and MOT the brake system was working properly without an leaks and when I said as much your member of staff became very defensive and when I said that might want to take this issue further he basically dismissed me. Suffice to say I will never do business with this company again.

June 18, 2026
Protyre Autocare - Taunton logo

Reply from Protyre Autocare - Taunton

Dear Ann Richmond,

Thank you for notifying us of your concerns. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Staff were helpful and friendly plus…

Staff were helpful and friendly plus very proffesional. Excellent.

June 22, 2026
Protyre Autocare - Taunton logo

Reply from Protyre Autocare - Taunton

Hello Mr Payton,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Taunton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service 10 out of 10

Great service 10 out of 10. The work completed in the time frame which was stated. The staff so helpful and very polite. Would recommend to anybody. And a great detailed paperwork on completion.

June 17, 2026
Protyre Autocare - Taunton logo

Reply from Protyre Autocare - Taunton

Hello Mark,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Taunton branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

We always use the Taunton garage as…

We always use the Taunton garage as they are so helpful. went in due to my number plates being stolen from my car. They sorted all within 30 minutes and advised me to contact the police which I would not have thought of until Dave explained why. Great service.

June 17, 2026
Protyre Autocare - Taunton logo

Reply from Protyre Autocare - Taunton

Hello Mrs Wilson,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Taunton branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Taunton logo

Reply from Protyre Autocare - Taunton

Hello Mrs Blinco,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Taunton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Welcomed with a smile

Welcomed with a smile, offered free drink.
Very clean reception area.

June 15, 2026
Protyre Autocare - Taunton logo

Reply from Protyre Autocare - Taunton

Hello Vanessa,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Taunton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service as usual

Excellent service as usual

June 10, 2026
Protyre Autocare - Taunton logo

Reply from Protyre Autocare - Taunton

Hello Kevin,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Taunton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Friendly customer service is very well…

Friendly customer service is very well preserved . Simple and clear communication. Job has been done at perfect timing.

June 12, 2026
Protyre Autocare - Taunton logo

Reply from Protyre Autocare - Taunton

Hello Meljo,

We are so pleased to hear you found our customer service friendly and communication clear. We appreciate your kind words about our timely service!

Best regards,
Eddie
Customer Care - Protyre

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