Protyre Autocare - Tavistock Reviews 

1,330
TrustScore 5 out of 5

4.9

Unit 23, Plymouth Road Ind Est, PL19 9QN Tavistock, Devon, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The MOT and service were carried out in a professional and competent manner in a reasonable period of time with all the necessary paperwork provided. The staff were friendly and helpful and the pric... See more

Company replied

Rated 5 out of 5 stars

Tracking set up at Tavistock branch, manager very helpfull as steering set up was way off track & young mechanic tracked the car perfectly, car felt so much better on the drive home. Used this Protyre... See more

Company replied

Rated 3 out of 5 stars

Very easy using the online service to book in and choosing the tyre which suited my price range. The tyre fitters were excellent and very knowledgeable. The only downside was the older man on the fron... See more

Company replied

Rated 5 out of 5 stars

Easy booking online, reasonable prices and ready to go when I arrived. Tyres took a while to change with not much going on for most of it, but tracking was swift and well documented. I'm thinking o... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 23, Plymouth Road Ind Est, PL19 9QN, Tavistock, Devon, United Kingdom

  • 01822 617966

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,330)

35,417 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Excellent service very reliable would definitely recommend they always do a good job and make you feel welcome and nothing is too much trouble

September 26, 2025
Protyre Autocare - Tavistock logo

Reply from Protyre Autocare - Tavistock

Hello Nicola,

We appreciate you taking the time to leave us this fantastic review! We're happy to hear that you found our service reliable and that you felt welcome. We value your recommendation.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Always excellent service from polite…

Always excellent service from polite and welcoming staff.

September 17, 2025
Protyre Autocare - Tavistock logo

Reply from Protyre Autocare - Tavistock

Hello John,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Tavistock branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service

Excellent service

September 15, 2025
Protyre Autocare - Tavistock logo

Reply from Protyre Autocare - Tavistock

Hello Philip,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Tavistock branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

5star for staff and work completed.

From start to completion, excellent service. Car running far better than when the manufacturers serviced the car and a much more affordable price. Staff very polite and informative. Will definitely be back next year.

September 15, 2025
Protyre Autocare - Tavistock logo

Reply from Protyre Autocare - Tavistock

Dear Mitch,

We appreciate you taking the time to share your positive experience you had at our Tavistock branch .

We're happy to hear that you received excellent service and that your car is running better at a more affordable price.

We will look forward to welcoming you again next year.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Excellent service

My wife had two tyres and tracking carried out, and said she couldn’t rate them high enough. Excellent service, extremely polite with no pressure sales at all. Highly recommended.

September 12, 2025
Rated 3 out of 5 stars

Very easy using the online service to…

Very easy using the online service to book in and choosing the tyre which suited my price range. The tyre fitters were excellent and very knowledgeable. The only downside was the older man on the front desk, a lady come in whilst I was waiting and ive never heard a customer be spoken to so rude and obnoxious!! And 100% She won't be returning and good job it wasn't my wife or he'd be over the counter..

September 8, 2025
Protyre Autocare - Tavistock logo

Reply from Protyre Autocare - Tavistock

Dear  Paul Kellaway,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Tavistock branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Trustworthy Servicing!

The Tavistock branch has always been very helpful and their commitment to ensuring my vehicles are maintained in a completely roadworthy condition is 100%.

August 25, 2025
Protyre Autocare - Tavistock logo

Reply from Protyre Autocare - Tavistock

Hello J. Fisher,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Tavistock branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Just good reliable service.

Just good reliable service.

August 18, 2025
Protyre Autocare - Tavistock logo

Reply from Protyre Autocare - Tavistock

Hello Marilyn,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Tavistock branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Going the extra mile . Well done.

My husband & I had stopped, on our current daily journey to hospital, at Tesco for him to use the bathroom. He is undergoing radiotherapy for cancer. When we got back into the car it would not start. I got my husband on a bus to hospital & walked round to Pro Tyre. The gentleman at the counter got a member of staff to walk back to the car with me with jump leads. The car started but I was encourage to drive to Pro Tyre & get it further checked out. They got it started & said there would be no charge. However as soon as I got in, it would not start. Further investigation of the battery resulted in a new one being needed & it was done there & then. I was able to get to the hospital in time to be with my husband. I would like to express my heartfelt thanks to all the staff at Pro Tyre Tavistock who helped me & the kindness & empathy they showed me given the situation.

July 30, 2025

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