Great visit as always, been going for years, kevin and liam spot on as always, nice friendly team. was in for tyre fitting, wheel balancing and alignment, fast professional service , would recommen... See more
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The whole experience from booking in to being greated on arrival to being told how long the job would take waiting in a clean reception, offered free drinks and finished by having my car keys given ba... See more
Company replied
What a great Team of genuine , happy & helpful people ... The issue my car was booked in with was identified as something that I would need to go back to my dealership with & at no charge for their t... See more
Company replied
i had a serious puncture over the bank holiday. I really appreciated how quickly you managed to fit me in for a replacement tyre. Your team was not only efficient but also extremely polite through... See more
Company details
About Protyre Autocare - Telford
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Stafford Park 1, Telford, TF3 3BD, Telford, Shropshire, United Kingdom
- 01952 290202
4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Great value honest people and you know…
Great value honest people and you know everything is being done properly.
August 19, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Excellent and prompt service
Excellent and prompt service. Tyres and wheel alignment at very competitive prices and a comprehensive report.
August 17, 2026
Reply from Protyre Autocare - Telford
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Telford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Easy to book and simple to find .Did…
Easy to book and simple to find .Did the job without fuss and bother .
Excellent.
August 12, 2026
Reply from Protyre Autocare - Telford
Hello Charles,
We would like to thank you for sharing your feedback regarding the service you received at our Telford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great visit as always
Great visit as always, been going for years, kevin and liam spot on as always, nice friendly team. was in for tyre fitting, wheel balancing and alignment, fast professional service , would recommend
August 6, 2026
Reply from Protyre Autocare - Telford
Hello,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at its best for all our customers. We are delighted to hear that you are happy with the fast and professional service you received from the team at Telford.
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Telford
Hello Steve,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Super efficient service
Super efficient service - as normal. Do what they say they will...and when they say!
August 10, 2026
Reply from Protyre Autocare - Telford
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Telford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Brilliant servise
July 31, 2026
Reply from Protyre Autocare - Telford
Hello Lee,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
A friendly professional garage
A friendly professional garage, always willing to give advice, work always well done with a good eye for detail. I can’t recommend this garage enough, thank you.
July 29, 2026
Reply from Protyre Autocare - Telford
Dear Simon Hobson,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Customer service excellent
Customer service excellent. Extremely helpful and highly professional. Work carried out to a very high standard. Liam was very helpful.
July 21, 2026
Reply from Protyre Autocare - Telford
Hello Mr Brotherton,
Thank you for sharing your positive feedback regarding the service you received. We are delighted to hear that our team at Telford provided excellent customer service and that the work carried out was to a very high standard. We appreciate you highlighting the helpfulness of our the team.
Best regards,
Eddie
Customer Care - Protyre
Easy to arrange the appointment and…
Easy to arrange the appointment and select the tyres. The report showing brake condition was helpful and the advisories around track rod ends was appreciated (cancelled the tracking and refunded until fixed).
Consistently excellent, transparent and reasonably priced service/experience.
July 22, 2026
Reply from Protyre Autocare - Telford
Dear Roger Stokes,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
The guys were really helpful and…
The guys were really helpful and knowledgeable, provided assurance regarding work to be done, which was completed quickly, cleanly and on time. Price of work was also very competitive.
July 22, 2026
Reply from Protyre Autocare - Telford
Hello Andy,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Brilliant from start to finish …
Brilliant from start to finish Friendly helpful staff. Kevin was very informative . Excellent job at a very reasonable price. Will definitely use again .
July 22, 2026
Reply from Protyre Autocare - Telford
Hello Karen,
We would like to thank you for sharing your feedback regarding the service you received at our Telford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Telford
Hello Philip,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
What a great Team of genuine
What a great Team of genuine , happy & helpful people ... The issue my car was booked in with was identified as something that I would need to go back to my dealership with & at no charge for their time they immediately fully refunded me ... Thank you Telford Team .
July 22, 2026
Reply from Protyre Autocare - Telford
Hello Martine,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Telford
Hello Elizabeth,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Telford
Hello Mrs Evans,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Speed to replace ruined tyre.
Speed to replace ruined tyre.
Have used Protyres before so new what to expect from Liam and his team - just excellent service with a joke and a smile
July 20, 2026
Reply from Protyre Autocare - Telford
Hello Alex,
We would like to thank you for sharing your feedback regarding the service you received at our Telford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Telford
Hello Amanda,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The whole experience from booking in to…
The whole experience from booking in to being greated on arrival to being told how long the job would take waiting in a clean reception, offered free drinks and finished by having my car keys given back in the time by the man who greated me. He was polite and always had a smile on his face. I would recommend to all my friends and family once again thank you to Kevin who made my stay a pleasure.
July 3, 2026
Reply from Protyre Autocare - Telford
Hello Miss Brown,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
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