Great customer service, kept informed including when ready to pick-up. Failed MOT on drop links but Protyre did repair same day at reasonable price. Have used my local Protyre for a few years for bo... See more
Company replied
Location
Switch locationUnit 1 & 2 Priory Ind Est, Tetbury, GL8 8HZ Tetbury, Gloucester, GB
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Our muffler fell off due to rust and we rolled up without an appointment. Efficient and friendly, parts available immediately—we were able to continue our trip within less than 2 hours! Couldn't have... See more
Company replied
All good,MOT,service and re-gased air conditioning ( did this free of charge as done last August ,but still not good)Detected leak in system,put some dye in to help diagnose if had further problem.To... See more
Company replied
Great staff, excellent job at a fair price - only one little niggle they didn't call when done - but no worries I called them - short walk to pick up
Company details
About Protyre Autocare - Tetbury
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 1 & 2 Priory Ind Est, Tetbury, GL8 8HZ, Tetbury, Gloucester, United Kingdom
- 01666 503467
4.9
Excellent
915 reviews
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Excellent service and people
May 8, 2026
Excellent work
Kind, polite and efficient. Did what they said they would do, and finished when they said they would. What more can you ask for?
May 6, 2026
The men in your tetbury work shop are…
The men in your tetbury work shop are moor then helpful they are so nice they will help you any way they can
May 4, 2026
Protyre Tetbury
Easy to use website with ordering the tryes,and booking for fitting.
Turned up at the time of my booking and was back on the road in 20 minutes.
April 29, 2026
Very helpful and efficient service
April 27, 2026
Efficient service
Efficient, service and quick turn-around.
Everyone was friendly and nothing was too much trouble.
I thought the timed slots was a great time saver.
April 22, 2026
Really easy
Really easy, online booking and true choice was good. Fitting was quick and staff were courteous.
April 17, 2026
Honest, helpful, prompt and good value.
Honest, helpful, prompt and good value.
I booked my MOT here on a panic as I had been let down by my first choice.
My car failed and needed to be stripped to investigate the problem. They said they'd try to fix it that same day, but made no promises. By 3pm it was done. I felt I could trust the mechanics here and would not hesitate to return.
April 7, 2026
Great service!
Great service as always. Friendly and helpful, good advice and good value.
March 7, 2026
Unprompted review
It was very quick to find the problem…
It was very quick to find the problem with my system. The repair was done next day.
Great service
April 8, 2026
The staff were very friendly and…
The staff were very friendly and helpful and made the experience easy and hassle free.
April 1, 2026
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Do the job qouated
Do the job qouated. Not take it in then say "sorry, I thought I could do the job, but then said he couldn't do it!!
April 3, 2026
Reply from Protyre Autocare - Tetbury
Dear Jennie Fildes ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Tetbury branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Friendly staff and efficient service.
April 3, 2026
Check your invoice before leaving
Had to use as I had a puncture and not sure how long it would hold air. Unable to do while I waited so offered me a booking 3.5hours later. Returned at booked time and car taken straight in. Repair completed quickly within 20 mins. Paid and asked for invoice but told already e mailed. I should have insisted (and verified cost of repair prior). Checked e mailed invoice - detail error - itemised as:
Puncture
Front toe alignment adju
Environmental charge
The repair was to rear tyre, no adjustments made.
I returned to site after querying 'enviro charge' . Not made aware at time nor understood reason for charge - apparently " charged on all our invoices - covers gloves etc" . I accept enviro charge is made on tyre disposal but don't expect additional charges for misc' sundries that would normally be expected to be included within the repair cost. Item charge refunded without issue. No indicative pricing on show. So, whilst I appreciated the uncontested refund, I t did occur to me, how many customers actually pay without query? In the scheme of things not a substantial amount (equivalent to 13% of total cost) but if it' an arbitrary charge - no doubt a nice little extra income ....?
March 27, 2026
Reply from Protyre Autocare - Tetbury
Dear Glenn,
Thank you for notifying us of your concerns regarding the invoice.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
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