Protyre Autocare - Trowbridge Reviews 

1,585
TrustScore 4.5 out of 5

4.7

Yeoman Way, Bradley Road, BA14 0QR Trowbridge, Wiltshire, GB


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Rated 5 out of 5 stars

Seen relatively quickly as called in without an appointment. The team explained the best solution which was to replace two tyres. They weren’t in stock but we were able to return later that day and... See more

Rated 5 out of 5 stars

I would give ProTyre TROWBRIDGE 5 stars. The staff are excellent and customer service beyond reproach. I have used that depot for years, when it was Bathwick before. As a woman I can trust them to g... See more

Rated 5 out of 5 stars

I had a fantastic experience, after making a mistake with my tire size spotted by the young fitter, Nick the manager and his team found me a set of tires which could be fitted the same day. The two... See more

Rated 5 out of 5 stars

Fantastic service. I called them early in the afternoon as I thought my car had a slow puncture and they gave me an appointment for less than 2 hours later. After checking the tyre thoroughly, they co... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Yeoman Way, Bradley Road, BA14 0QR, Trowbridge, Wiltshire, United Kingdom

  • 01225 760335

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(1,585)

33,292 reviews in the last 12 months

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Rated 1 out of 5 stars

Still not had a response to my…

Still not had a response to my complaint to the over inflated price for cost of repairs.Well over a month no response would definitely not recommend this company very over priced for the job.NOT Good value at all!Every garage in the area charged alot less for the same job!!

February 23, 2026
Unprompted review
Protyre Autocare - Trowbridge logo

Reply from Protyre Autocare - Trowbridge

Dear Alan Wills ,

Thank you for taking the time to get in touch and provide this update.

Please accept our apologies for the delay in response from the Area Manager. We can confirm your complaint was raised with Higher Management on the 25th February following your email.

We have raised this further and asked Management to contact you as soon as possible to discuss your original concerns.

Kindest Regards,
Kayliegh
Customer Care - Protyre

Rated 1 out of 5 stars

Absolutely Disgusting Service from…

Absolutely Disgusting Service from ProTyre Trowbridge.Two very bad experiences was miss lead to about price of job told it would be a lot cheaper then charge the full amount.Also my partner was lied to told her car had passed mot then later told it had failed.Very disappointing they had a 68yr old woman in tears and she had to phone me up to console her.Bullying tactics from ProTyre will never ever use this disgusting company again.Avoid this company at all cost!!!!

March 12, 2026
Unprompted review
Protyre Autocare - Trowbridge logo

Reply from Protyre Autocare - Trowbridge

Dear Mr Willis,

Thank you for bringing this to our attention. 

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Great service as always

Great service as always, keep up the good work
Many thanks
Peter Holland

February 25, 2026
Protyre Autocare - Trowbridge logo

Reply from Protyre Autocare - Trowbridge

Dear Peter Holland,

We're happy to hear that you had a great experience with our service at our Trowbridge branch.

We appreciate your positive feedback and thank you for taking the time to share it with us.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Helpful advice, fair price and efficient

I was given accurate advice throughout my visit and not made to pay out for anything that was not necessary, the price was reasonable and fair and I was given an informative and helpful explanation of the difference between the tyre options available. The work was carried out quickly and openly despite calling at a busy time and I was given every opportunity to make decisions under no pressure.

February 26, 2026
Rated 5 out of 5 stars

Excellent service as always

Excellent service as always. Dropped round in a total emergency and the guys got my car safely back on the road in less than an hour. Always a "can-do" attitude, friendly pleasant service, and excellent work.

February 23, 2026

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