Seen relatively quickly as called in without an appointment. The team explained the best solution which was to replace two tyres. They weren’t in stock but we were able to return later that day and... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I would give ProTyre TROWBRIDGE 5 stars. The staff are excellent and customer service beyond reproach. I have used that depot for years, when it was Bathwick before. As a woman I can trust them to g... See more
I had a fantastic experience, after making a mistake with my tire size spotted by the young fitter, Nick the manager and his team found me a set of tires which could be fitted the same day. The two... See more
Fantastic service. I called them early in the afternoon as I thought my car had a slow puncture and they gave me an appointment for less than 2 hours later. After checking the tyre thoroughly, they co... See more
Company replied
Company details
About Protyre Autocare - Trowbridge
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Yeoman Way, Bradley Road, BA14 0QR, Trowbridge, Wiltshire, United Kingdom
- 01225 760335
4.7
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Protyre Autocare - Trowbridge
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Trowbridge branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
job well done!
Excellent fast and efficient service. (Luckily they weren't too busy!) Needed a new tyre in a hurry. Then it turned out I needed four new tyres! That was a bit of a shock! I missed my appointment, but they just got on with it, smart job, andxwjth a nice little discount, wished me well on my way. Who could ask for more?
November 19, 2025
Needed my trailer tyres changed
Needed my trailer tyres changed. Bathwick Tyres sorted and rearranged an appointment. This comes after I tried other firms but weren’t accommodating. Thank you for your helpfulness.
November 24, 2025
Great prices and products along with…
Great prices and products along with good service
November 21, 2025
Reply from Protyre Autocare - Trowbridge
Hello Irvine,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Trowbridge branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
puncture repair
got punture got me in very quick and did it while i waited very good service
November 17, 2025
Reply from Protyre Autocare - Trowbridge
Dear Customer,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Trowbridge branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Great service with a clear explanation…
Great service with a clear explanation given of the work required. Good prices.
November 5, 2025
A1 garage
Nick is always really helpful and does an outstanding job.
Always use this garage as the customer service is great and they get the job done.
November 12, 2025
Reply from Protyre Autocare - Trowbridge
Hello Mrs Chamulewicz,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Trowbridge branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Fast service when I required two new…
Fast service when I required two new tyres. The tyres were in, and the fitter was ready and waiting for me to drive straight into the bay. The prices are very good, and the tyres they recommended for my needs are a great choice. The fitting and checking my car over for anything that could affect my safety (brakes, wheel alignment and balancing) was great and well worth the cost, which is a fair price for the area.
November 4, 2025
Reply from Protyre Autocare - Trowbridge
Hello Eddie,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Trowbridge branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
booked MOT on line
booked MOT on line, sadly bath depot couldn't do so travelled to Trowbridge. staff very helpful and friendly, ready on time and they noted nail in tyre, popped back and no problem as the nail hadn't gone through the tyre. excellent
November 5, 2025
Reply from Protyre Autocare - Trowbridge
Hello Mr Cheetham,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Trowbridge branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Fitted a new tyre and the tracking
Fitted a new tyre and the tracking, great service, just difficult to find. The sign by the roundabout sends you the wrong way
November 5, 2025
Reply from Protyre Autocare - Trowbridge
Hello Cliff,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Trowbridge branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Trowbridge
Hello Tamsin,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Trowbridge branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Trowbridge
Dear Catherine Beattie,
We appreciate you taking the time to leave us this great review!
We're so happy to hear you found our team at our trowbridge branch friendly and informative.
We will look forwards to welcoming you again in the future,
Kind regards
Kayliegh
Customer care - Protyre
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.