Seen relatively quickly as called in without an appointment. The team explained the best solution which was to replace two tyres. They weren’t in stock but we were able to return later that day and... See more
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I would give ProTyre TROWBRIDGE 5 stars. The staff are excellent and customer service beyond reproach. I have used that depot for years, when it was Bathwick before. As a woman I can trust them to g... See more
I had a fantastic experience, after making a mistake with my tire size spotted by the young fitter, Nick the manager and his team found me a set of tires which could be fitted the same day. The two... See more
Fantastic service. I called them early in the afternoon as I thought my car had a slow puncture and they gave me an appointment for less than 2 hours later. After checking the tyre thoroughly, they co... See more
Company replied
Company details
About Protyre Autocare - Trowbridge
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Yeoman Way, Bradley Road, BA14 0QR, Trowbridge, Wiltshire, United Kingdom
- 01225 760335
4.7
Excellent
2K reviews
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Generally Good
Been using them for years now. As a female driver, dealing with garages is always a tad, unsettling. Protyres has generally, been good. I hope they never give me reason to change my mind.
October 24, 2025
Helpful staff
Helpful staff, quick service, new tyre done very quickly. Competative price.
October 29, 2025
May use AI-assist with repliesRead more
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Very friendly staff
October 27, 2025
Reply from Protyre Autocare - Trowbridge
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Trowbridge branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Caused problems you can’t
Came in for an mot without any faults, since the I had an electrical fault that you were unable to fix, still got the fault now, you said that you had looked at it but didn’t know what the issue was and couldn’t fix it.
September 26, 2025
Reply from Protyre Autocare - Trowbridge
Dear Dave Bignold,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Trowbridge branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
I turned up late in the afternoon with…
I turned up late in the afternoon with a puncture and they fitted me in straight away and realised I also needed another tyre ,luckily they had 2 in stock
October 27, 2025
Reply from Protyre Autocare - Trowbridge
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Trowbridge branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Trowbridge
Hello Steve,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Trowbridge branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great friendly service and…
Great friendly service and communication. Certainly sets a benchmark that other companies could learn from.
October 22, 2025
Fast and Professional service
Fast and professional service , the team were able to check and rectify my wheel alignment on the spot.
October 10, 2025
Although they were very busy ,they…
Although they were very busy ,they managed to fit me in to look at puncture in tyre, which they promptly repaired .However tyre went flat next day, so took it back same day .They showed me damage on tyre wall, and promptly fitted a replacement at a great price. Great customer service.
October 6, 2025
Reply from Protyre Autocare - Trowbridge
Hello Mr Rockett,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Trowbridge branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
The staff provided excellent service…
The staff provided excellent service and nothing was too much trouble.
October 8, 2025
Reply from Protyre Autocare - Trowbridge
Hello Mr Andrew,
We appreciate you sharing your feedback. We're happy to hear that our team in centre delivered excellent service and were very helpful. Thank you for your review!
Best regards,
Eddie
Customer Care - Protyre
Always our go to for new tyres
Always our go to for new tyres. Slight hiccup this time in relation to pricing but the branch manager and area manager sorted this out swiftly and fairly which was much appreciated.
September 29, 2025
Reply from Protyre Autocare - Trowbridge
Hello Claire,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Trowbridge branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great service
Great service, got 2 replacement tyres at short notice and offered to match internet price.
October 1, 2025
Reply from Protyre Autocare - Trowbridge
Dear Tony Patterson,
We're happy to hear that you received great service and replacement tyres quickly at our Trowbridge branch .
It's great that we could match the internet price for you. Thanks for your feedback!
We will look forwards to welcoming you again in the future,
Kind regards
Kayliegh
Customer care - Protyre
Five star service as always...
Always a five star service from these guys. We've been using them for 10 years plus now and they're always quick professional and provide excellent advice on which tyres are the best VFM.
September 27, 2025
Great service as usual
October 1, 2025
Great service from Nick and his team as…
Great service from Nick and his team as always. Thank you.
September 29, 2025
Reply from Protyre Autocare - Trowbridge
Dear Alison,
We appreciate you taking the time to leave us this 5-star review.
We are happy to hear that you are pleased with the service you received from our team at our Trowbridge branch.
We will look forward to welcoming you again in the future
Kind regards
Kayliegh
Customer Care - Protyre
Nick and his Team..
Nick and his Team, are just fantastic!!... since I've been in Trowbridge just over 27years, I've been using their service for Tyres,
They are the best around,the friendliest,and the warmest people,
Always providing good value for money,good service,and great Tyres..
Kind regards
Stan..
September 29, 2025
Reply from Protyre Autocare - Trowbridge
Hello Stanley,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Trowbridge branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great service and tyres at a good…
Great service and tyres at a good price. Helpful and friendly staff.
September 26, 2025
Reply from Protyre Autocare - Trowbridge
Hello Dave,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Trowbridge branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service
Great quick, friendly and expert customer service. Two new front tyres and tracking done in around 30 mins. Highly recommended this company.
September 26, 2025
Reply from Protyre Autocare - Trowbridge
Hello Bonita,
We appreciate you taking the time to share your positive experience. We're happy to hear that you received quick, friendly, and expert service. We're glad you were satisfied with your new tyres and tracking.
Kindest regards,
Georgia
Customer Care - Protyre
Great service and very accommodating
September 17, 2025
Reply from Protyre Autocare - Trowbridge
Hello,
We appreciate you sharing your positive experience. We're happy to hear that you found our service great and accommodating.
Best regards,
Eddie
Customer Care - Protyre
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