Protyre Autocare - Trowbridge Reviews 

1,585
TrustScore 4.5 out of 5

4.7

Yeoman Way, Bradley Road, BA14 0QR Trowbridge, Wiltshire, GB


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Rated 5 out of 5 stars

Seen relatively quickly as called in without an appointment. The team explained the best solution which was to replace two tyres. They weren’t in stock but we were able to return later that day and... See more

Rated 5 out of 5 stars

I would give ProTyre TROWBRIDGE 5 stars. The staff are excellent and customer service beyond reproach. I have used that depot for years, when it was Bathwick before. As a woman I can trust them to g... See more

Rated 5 out of 5 stars

I had a fantastic experience, after making a mistake with my tire size spotted by the young fitter, Nick the manager and his team found me a set of tires which could be fitted the same day. The two... See more

Rated 5 out of 5 stars

Fantastic service. I called them early in the afternoon as I thought my car had a slow puncture and they gave me an appointment for less than 2 hours later. After checking the tyre thoroughly, they co... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Yeoman Way, Bradley Road, BA14 0QR, Trowbridge, Wiltshire, United Kingdom

  • 01225 760335

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(1,585)

33,644 reviews in the last 12 months

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Rated 5 out of 5 stars

Professional

Professional, got my car in straight away for new tyres, brilliant service

September 22, 2025
Protyre Autocare - Trowbridge logo

Reply from Protyre Autocare - Trowbridge

Dear Clare Yildiz

We're happy to hear that you had a positive experience at our Trowbridge branch !

It's great to know we provided prompt and professional service getting your car fitted with new tyres.

We will look forward to welcoming you again in the future
Kind regards
Kayliegh
Customer Care - Protyre

Rated 5 out of 5 stars

Friendly Service at Local Protyre

I was served quite quickly and the work was completed to my satisfaction

September 22, 2025
Protyre Autocare - Trowbridge logo

Reply from Protyre Autocare - Trowbridge

Hello James​,

We would like to thank you for sharing your feedback regarding the service you received at our Trowbridge branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

My service and MOT.

Fist class service as always, booked into to have my service and MOT at a time and date and no problem what so ever. It’s a petty all garages are not like this one
Regards Brian Vale.

September 22, 2025
Protyre Autocare - Trowbridge logo

Reply from Protyre Autocare - Trowbridge

Hello Brian​,

We would like to thank you for sharing your feedback regarding the service you received at our Trowbridge branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Trowbridge logo

Reply from Protyre Autocare - Trowbridge

Hello Jane,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Trowbridge branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Booked an M.O.T

Booked an M.O.T. for my Ev at Trowbridge.
Done at the agreed time and collected an hour later.
Very pleased

September 15, 2025
Protyre Autocare - Trowbridge logo

Reply from Protyre Autocare - Trowbridge

Hello Allen,

We appreciate you taking the time to share your experience. We're happy to hear that you were pleased with your MOT at Trowbridge.

If you have any questions or for any other assistance please do not hesitate to reach out to us at customerrelations@protyre.co.uk

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Prompt attention

We were treated with respect and given prompt attention despite them being very busy. Whilst waiting we were offered free tea or coffee.

September 15, 2025
Rated 5 out of 5 stars

Staff were really helpful and service…

Staff were really helpful and service was quick. All my tyres needed to be replaced and prices were great plus I got NHS discount which helped

September 5, 2025
Protyre Autocare - Trowbridge logo

Reply from Protyre Autocare - Trowbridge

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Trowbridge branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Service with a smile

Had a major issue with a failed tyre pressure monitoring sensor and valve. Rocked up twice without an appointment and both times was seen immediately. All sorted within a few minutes for no cost. Had my MoT undertaken on time and all was good with a discount as booked online. Well done to Rich and his teammates

August 20, 2025
Rated 5 out of 5 stars

Very good experience pleasant staff and…

Very good experience pleasant staff and competitively priced

June 6, 2025
Protyre Autocare - Trowbridge logo

Reply from Protyre Autocare - Trowbridge

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Trowbridge branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care - Protyre

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