Booked 2 tyres on line fitting slot was within 2 hours, arrived at Warrington 10 mins early. Great staff confirmed what was ordered and fitted and balanced in quick time. Definitely recommended as gr... See more
Company replied
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Booked 2 tyres on line fitting slot was within 2 hours, arrived at Warrington 10 mins early. Great staff confirmed what was ordered and fitted and balanced in quick time. Definitely recommended as gr... See more
Company replied
Tyre had blown on the motorway travelling over 60mph. I wanted the same tyre to complement the other tyres as they were hardly worn (less than 3000 miles). Also, the tyres were ‘run flat’, which ha... See more
Visited the Warrington Branch this morning with my car, having booked in online for a free exhaust check following a national chain of garages telling me I had an exhaust leak. The staff there... See more
I booked and purchased online and everything was organised and planned for the time allocated, tyres fitted , alignment done, I had a jiggle a couple of days later with tyre pressure sensors and they... See more
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Written by the company
1a Station Road, Latchford, WA4 1JT, Warrington, Cheshire, United Kingdom
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Booked 2 tyres on line fitting slot was within 2 hours, arrived at Warrington 10 mins early. Great staff confirmed what was ordered and fitted and balanced in quick time.
Definitely recommended as great value and service.

Reply from Protyre Autocare - Warrington

Reply from Protyre Autocare - Warrington
On time and efficiently carried out. Aircon now very chilled again.

Reply from Protyre Autocare - Warrington

Reply from Protyre Autocare - Warrington
I booked my vehicle in for a pre check/inspection on the air conditioning system due to it stopping working. It was give a clean bill of health by the engineer and I agreed to a full regas to fix the problem. The work was done and left a happy customer.
A week later the aircon stopped working again so I took it back to the garage. They carried out a further inspection and informed me I had a hole in the condenser and quoted me over £500 to fix.
I asked why this was not picked up prior to me paying for the regas and was told their check would not have identified such a problem.
I contacted their customer services to try and find a resolution but they did not appear interested claiming they did all they could. They are now trying to say the fault was caused after the repair had been completed. Now what are the odds of exactly the same fault occurring after a week of being back on the road. I am now registering a claim at the Small Claims court and seek an independent view of their actions are reasonable.
They promise first class experience but what I have received has left me feeling conned and let down. Like most services, you only find out how good a company is when something goes wrong. See you on court Protyrer!
I have read your response and the area manager refuses to help or assist in anyway, hence the need to escalate to the small claims court. I will update the result of the case in due course. If anybody else is having similar problems you could consider the same redress method. It’s only £35 to logged the claim and you will at least have the opportunity of a day in court where Protyer will have to answer your questions and the matter will be considered by an independent person

Reply from Protyre Autocare - Warrington
Poor service. Wheel was slightly damaged and car left with dirty hand prints on the door and interior. Made a complaint and no one is interested

Reply from Protyre Autocare - Warrington
I always have fast and courteous service when I visit.
So, carry one everyone, thats how to keep your customers.
Carried out service and MOT had to have some extras done but was expected .They have agreed to change my cam belt quite expensive but it is a very complex and long job.

Reply from Protyre Autocare - Warrington

Reply from Protyre Autocare - Warrington
Good overall service and prompt delivery and fitting of tyres all from internet
Quick and very helpful response from operative to repair my tyre
All members of staff were friendly & very helpful. Thank you.
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