My family’s number one garage for all of our vehicle repairs MOT and services. All of their staff take the stress away by providing an excellent service and great communication every time, they look a... See more
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My family’s number one garage for all of our vehicle repairs MOT and services. All of their staff take the stress away by providing an excellent service and great communication every time, they look a... See more
Company replied
I have used Protyre for 12 MOTs now and each one has been performed on time and there has been no making up issues, not even to notch up advisories to look good to the authorities. However they have... See more
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Booked a last minute tyre inspection and even though I arrived on time it took an hour to get looked at. The tyre only needed a repair which was done there and then and the final charge was reduced by... See more
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Receptionist was helpful with my need for a particular booking day and time. He managed to bring the MOT time forward to suit me better. He didn't talk down to me as a female - still commonplace in ca... See more
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Emscote Road, Warwick, CV34 4PH, Warwick, Warwickshire, United Kingdom
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There was a confusion as to the discount. Once pointed out Protyre gave a refund. No fuss. I’ve used them for years. Always top service and helpful staff. It was a relief to me that the ‘problem’ was resolved quickly.

Reply from Protyre Autocare - Warwick
Had one car done went next day to have other car done but both machines had broken
Both cars where booked now have to go back Friday the 5th

Reply from Protyre Autocare - Warwick
Incredibly accommodating for MOT retests and very easy to get in contact with.
I have been taking my vehicle to this company for the last eight years and I’m still very pleased with the service and all the advice I’m given for the year as to driving my vehicle I will not go anywhere else thank you
I bought a Groupon voucher for an air conditioning regas and pollen filter replacement. After booking, I had to wait over a week for my appointment. Then, on the day of the appointment,3 hours before I received a call telling me it had been cancelled.
What disappointed me most was the attitude when booking. It felt like they were treating voucher customers differently, as if they were doing me a favour because I had a Groupon voucher instead of treating me like a normal paying customer.
Overall, it was a frustrating experience with poor customer service and a waste of time. I wouldn't use this service again.

Reply from Protyre Autocare - Warwick
Rang about having my winter tyres swapped for the summers. Was offered timeslot that very afternoon...and at a good price too!
Very relaxed waiting area, I was able to eat, charge my phone & work while waiting. Helpful staff, very polite & all done on time as promised.
MOT and Service staff very professional and friendly.
The team at Protyre Warwick are always friendly and efficient
I arrived and they were ready to take the car in at the booked time, called when the MOT was complete and the car was ready. Great service
Great friendly staff, kept informed of when my car was being done and how long it would take. Aircon regas was perfect. Thanks.
Attention to detail, explanation for work to be done, and a smile of professionalism to finish.
Service was good when I could make an appointment. Rescheduled 3 times (but kept informed) as air con machine was broken. When carried out I had very good service from the team.
Easy to book MOT on line, very efficient on the day and all completed with no drama well within the hour.
Second MOT at this depot and will go again next year.
Also staff very helpful and friendly.
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