Protyre Autocare - Warwick Reviews 

1,218
TrustScore 5 out of 5

4.8

Emscote Road, Warwick, CV34 4PH Warwick, Warwickshire, GB


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Rated 5 out of 5 stars

My family’s number one garage for all of our vehicle repairs MOT and services. All of their staff take the stress away by providing an excellent service and great communication every time, they look a... See more

Company replied

Rated 5 out of 5 stars

I have used Protyre for 12 MOTs now and each one has been performed on time and there has been no making up issues, not even to notch up advisories to look good to the authorities. However they have... See more

Company replied

Rated 5 out of 5 stars

Booked a last minute tyre inspection and even though I arrived on time it took an hour to get looked at. The tyre only needed a repair which was done there and then and the final charge was reduced by... See more

Company replied

Rated 5 out of 5 stars

Receptionist was helpful with my need for a particular booking day and time. He managed to bring the MOT time forward to suit me better. He didn't talk down to me as a female - still commonplace in ca... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Emscote Road, Warwick, CV34 4PH, Warwick, Warwickshire, United Kingdom

  • 01926 622930

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,218)

35,460 reviews in the last 12 months

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Rated 5 out of 5 stars

Friendly

Friendly, helpful and well priced

June 8, 2026
Protyre Autocare - Warwick logo

Reply from Protyre Autocare - Warwick

Hello Stephen,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Warwick branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

There was a confusion as to the …

There was a confusion as to the discount. Once pointed out Protyre gave a refund. No fuss. I’ve used them for years. Always top service and helpful staff. It was a relief to me that the ‘problem’ was resolved quickly.

June 5, 2026
Protyre Autocare - Warwick logo

Reply from Protyre Autocare - Warwick

Hello Simon,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Warwick branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 2 out of 5 stars

Had one car done went next day to have…

Had one car done went next day to have other car done but both machines had broken
Both cars where booked now have to go back Friday the 5th

May 27, 2026
Protyre Autocare - Warwick logo

Reply from Protyre Autocare - Warwick

Dear Mr Thomas McGeough,

We are sorry for the inconvenience with the broken machines and rescheduling.

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kind regards,
Eddie
Customer Care - Protyre

Rated 1 out of 5 stars

I bought a Groupon voucher for an air…

I bought a Groupon voucher for an air conditioning regas and pollen filter replacement. After booking, I had to wait over a week for my appointment. Then, on the day of the appointment,3 hours before I received a call telling me it had been cancelled.

What disappointed me most was the attitude when booking. It felt like they were treating voucher customers differently, as if they were doing me a favour because I had a Groupon voucher instead of treating me like a normal paying customer.

Overall, it was a frustrating experience with poor customer service and a waste of time. I wouldn't use this service again.

June 2, 2026
Unprompted review
Protyre Autocare - Warwick logo

Reply from Protyre Autocare - Warwick

Dear Raman Ahmad,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Protyre Warwick are great

The team at Protyre Warwick are always friendly and efficient

I arrived and they were ready to take the car in at the booked time, called when the MOT was complete and the car was ready. Great service

May 29, 2026
Rated 5 out of 5 stars

Easy to book MOT on line

Easy to book MOT on line, very efficient on the day and all completed with no drama well within the hour.
Second MOT at this depot and will go again next year.
Also staff very helpful and friendly.

May 18, 2026

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