I’m giving 3 stars because, although the tyres themselves were fitted without any issues, the wheel alignment/balancing was supposed to be included in the service I paid for. Unfortunately, they... See more
Company replied
Location
Switch location58 Irthlingborough Road, Leyland Trading Estate, NN8 1RT Wellingborough, GB
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Easy to find the tyres I wanted online and order them in at a reasonable price for next day fitting at my local Protyre centre in Wellingborough. Arrived for my appointment, nice friendly team both on... See more
Company replied
Great service ready at my appointed time and fitted tyres very quickly will definitely use again
Company replied
We use these guys whenever something goes wrong with our tires. They use good technology and are able to pinpoint steering and balance issues with great accuracy. In the long run that saves you money.... See more
Company details
About Protyre Autocare - Wellingborough
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
58 Irthlingborough Road, Leyland Trading Estate, NN8 1RT, Wellingborough, United Kingdom
- 01933 273773
4.7
Excellent
1K reviews
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Excellent, Professional, Economical.
Quick, punctual, professional, extremely knowledgeable and friendly. Also very competitive pricing. Will use again, and really can't recommend them highly enough. Thanks Protyre Wellingborough.
July 14, 2025
Quick and efficient service
Quick and efficient service, had an air con regas. Waited onsite free tea n coffee. Would recommend.
July 16, 2025
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A* Service
Amazing service when I Got a puncture late in the evening and altho they couldn’t fit me in that day I got a next day early slot for tyre to be fitted. All ready and even called when it was done!..
July 14, 2025
Reply from Protyre Autocare - Wellingborough
Hello Philip,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Wellingborough branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care - Protyre
long delay
I had an appointment for a specific time, and I showed up 15 minutes early. They started changing my tires late. I was told it would take 45 minutes. The guys were having a good time because you could see everything. It took them 1.5 hours ! to change 2 tires!
July 9, 2025
Reply from Protyre Autocare - Wellingborough
Dear Damian,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Very good service while you wait 1 hour.
July 9, 2025
The men were all friendly enough BUT…
The men were all friendly enough but unfortunately I went in and told them I had a nail in my tire from an MOT the previous week and instead of repairing/replacing they changed the valve on my tire saying that was faulty so I thought the MOT certificate may have been wrong but the next day my tire went down again, so I took it back and was told I needed a new tire. It was unnecessary money spent when I specifically told them on the telephone that there was a nail in it. I couldn’t have a repair where the nail was but would have had a new replacement tire there and then but due to this I took my business elsewhere as I feel that it was to get extra money from me however small that amount may have been. It was suggested I may have gone over a nail on the way home from getting the valve fixed… I have lost trust.
July 9, 2025
Reply from Protyre Autocare - Wellingborough
Dear sharon tompkins ,
Thank you for taking the time to raise your concerns . We are sorry to hear that your recent visit to our Wellingborough branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Efficient service on time
July 9, 2025
Reply from Protyre Autocare - Wellingborough
Hello Barry,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wellingborough branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care - Protyre
Reply from Protyre Autocare - Wellingborough
Hello Mrs Sacawa,
We're happy to hear that your A/C top up experience was first class. Thank you for your recommendation!
Best regards,
Eddie
Customer Care - Protyre
Examined a tyre on my car straight…
Examined a tyre on my car straight away. All sorted within the hour. Extremely efficient.
June 25, 2025
Absolutely Brilliant.
Professional, vast knowledge base of expertise, fast, thorough, friendly, no messing around, and very cheap. Absolutely no issues. Thanks Protyre.
June 25, 2025
Reply from Protyre Autocare - Wellingborough
Hello Alison,
We're glad you enjoyed your experience with our team and our pricing at our Wellingborough branch.
Thank you so much for sharing your positive feedback with us!
Kindest regards,
Georgia
Customer Care - Protyre
Another easy and effortless transaction…
Another easy and effortless transaction with the Wellingborough team.
June 23, 2025
Excellent service again all sorted…
Excellent service again all sorted within the day thanks.
June 13, 2025
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