Protyre Autocare - Weymouth Reviews 

936
TrustScore 4.5 out of 5

4.6

2 Cambridge Road, Granby Industrial Estate, DT4 9TJ Weymouth, Dorset, GB


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Rated 5 out of 5 stars

Needed an exhaust end for the wife’s car on a Saturday afternoon which everyone couldn’t provide either because they where closed or to lazy and used excuses. Visited Protyre on the Granby and ever... See more

Company replied

Rated 5 out of 5 stars

I had a puncture whilst on holiday and protyre was recommended to take my car to. The staff were incredibly friendly and managed to fix the puncture quickly and efficiently. First class service.

Company replied

Rated 5 out of 5 stars

Considering we have been through a few heatwaves in the last few months I was amazed today when just a couple of hours before closing on a Saturday I popped in and asked if they would be able to do... See more

Company replied

Rated 4 out of 5 stars

Dropped the car off the night before as I had to be at work early the next morning, the team were fine about this. Booked in for 2 new tyres and an MOT. I had to call back late afternoon to get confir... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 2 Cambridge Road, Granby Industrial Estate, DT4 9TJ, Weymouth, Dorset, United Kingdom

  • 01305 788556

4.6

Excellent

TrustScore 4.5 out of 5

936 reviews

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4.6

All reviews

(936)

35,357 reviews in the last 12 months

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Rated 5 out of 5 stars

Very helpful staff.

Very helpful staff.
It was easy to book in and get the correct advise without being upsold.

July 23, 2025
Protyre Autocare - Weymouth logo

Reply from Protyre Autocare - Weymouth

Dear y Chris Travers
We appreciate you sharing your positive experience. We're happy to hear that our team at Weymouth branch was helpful and provided the correct advice without any unnecessary pressure. We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Quick

Quick, helpful and friendly.

July 16, 2025
Protyre Autocare - Weymouth logo

Reply from Protyre Autocare - Weymouth

Hello Paul,

We are so happy to hear that you found our team helpful and friendly. Thank you for your positive feedback; we appreciate it.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Air Con Regas

Made appointment and payment on line. Arrived at the appointed time and they started straight away.
Had to wait a little on return at the desk, but understood they were staff down.

July 7, 2025
Rated 1 out of 5 stars

I was booked in for a 9:45 appointment

I was booked in for a 9:45 appointment. I arrived on time and asked how long the job would take and was told about 1hr. I said I would go and get something to eat. I returned 35mins later and my car was exactly where I had parked it. Eventually 1hr 25mins after my appointment time my car was taken into the workshop. They fitted my new tyres but I was informed that there would be another delay to do the alignment. The reception guy noted that I was been waiting a very long time and offered a free alignment if I came back another time. I made an appointment for this the next day. This was completed on time. In summary the technical work was very good but let down by an appointment schedule that is not fit for purpose. Despite the abysmal timekeeping, the reception guy kept me informed throughout.

July 14, 2025
Protyre Autocare - Weymouth logo

Reply from Protyre Autocare - Weymouth

Dear Michael Smart  ,

Thank you for taking the time to raise your concerns . We are sorry to hear that your recent visit to our Weymouth  branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Made a booking on line

Made a booking on line, arrived at the depot at the right time was greeted by the manager who informed me of the process and estimated time for the job to take. Job was completed quicker than expected and finished to a high standard. Pricing was very competitive, would highly recommend.

July 9, 2025
Rated 5 out of 5 stars

Swift service very helpful

Swift service. Kept informed. Polite friendly staff

June 30, 2025
Protyre Autocare - Weymouth logo

Reply from Protyre Autocare - Weymouth

Hello Carina,

We appreciate you sharing your feedback. We're happy our team provided swift service, kept you informed, and were polite and friendly.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

The staff were helpful and extremely thorough

The staff were helpful and extremely thorough identifying a potentially critical element failure. They offered unbiased solution with cost effective advice. Will use again

July 2, 2025
Protyre Autocare - Weymouth logo

Reply from Protyre Autocare - Weymouth

Dear Peter,
We're glad you found our staff helpful and thorough at our Weymouth branch. We appreciate you noting the unbiased solutions and cost-effective advice provided.
Thank you for your positive feedback; we look forward to assisting you again in the future.
Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Two New Tyres

I bought the tyres online after a tyre blew out whilst on holiday. The appointment was quick and the work done by friendly staff to my complete satisfaction. Many thanks

June 24, 2025
Rated 3 out of 5 stars

I did book a slot for 2pm to 3 pm and…

I did book a slot for 2pm to 3 pm and they gave the car back at 3:30pm, creating difficulties on picking up my childreen from school.

June 30, 2025
Protyre Autocare - Weymouth logo

Reply from Protyre Autocare - Weymouth

Dear Sorin Iacob,

Thank you for taking the time to raise your concerns. We are sorry to hear that your appointment at our Weymouth branch took longer than expected and the inconvenience it caused you with the school run.

We have notified the Area Manager of your concens who will look into this matter and will be in touch as soon as they can to discuss this further with you.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Car was attended to exactly on time

Car was attended to exactly on time, and ready at the time promised. It was an air con re-charge, which was exceptional value for money. The staff we very polite and a relaxed atmosphere (& just ‘got on with it’). - this was my 3 rd visit to protyre (Bathwick), others for tyres. All done superbly well, and even checked for a puncture on a vehicle they hadn’t worked on, - checked for a leak, didn’t find one, didn’t charge me!

June 25, 2025
Protyre Autocare - Weymouth logo

Reply from Protyre Autocare - Weymouth

Hello Mr Priest,

We're happy to hear that your car was promptly attended to and ready as promised. We appreciate your kind words regarding our team's politeness and efficiency, and we're glad you enjoyed your experience.

Thank you for your continued patronage and positive feedback!

Kindest regards,
Georgia
Customer Care - Protyre

Rated 3 out of 5 stars

The place was scruffy

The place was scruffy, and the staff.
Not well organised.

Plus side good tyres at good price

June 18, 2025
Protyre Autocare - Weymouth logo

Reply from Protyre Autocare - Weymouth

Dear Grahame Austin,

Thank you for taking the time to share your feedback in regards to our Weymouth branch - we really apprecaite it!

We have notified the Area Manager of your concerns and they will make contact with you in due course to discuss this further.

Kindest regards,
Georgia
Customer Care - Protyre

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