The price and choice of tyres good, Good a availability near me. Let down by the fact that each tyre was inflated to different pressures and also to the incorrect pressure even though the correct pres... See more
Location
Switch location23 & 52 Knutsford Road, Wilmslow, SK9 6JB Wilmslow, Cheshire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent service from the team at Protyre Wilmslow. Friendly, efficient and professional throughout. They replaced my punctured tyre quickly and got me back on the road with minimal disruption. Fair... See more
Company replied
Excellent service from the team at Protyre Wilmslow. Friendly, efficient and professional throughout. They replaced my punctured tyre quickly and got me back on the road with minimal disruption. Fair... See more
Company replied
The team at Protyre Wilmslow were great. Made an online booking but due to circumstances needed to have an earlirer slot than booked, rang up and it was no problem to change, Steering adjustment carri... See more
Company replied
Company details
About Protyre Autocare - Wilmslow
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
23 & 52 Knutsford Road, Wilmslow, SK9 6JB, Wilmslow, Cheshire, United Kingdom
- 01625 522349
4.7
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Protyre Autocare - Wilmslow
Hello Bryan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wilmslow branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great customer care!
The team at Protyre was great today when I found the battery in my car went flat. Their customer care was spot on— they sent out somebody straight away. I really appreciated how fast they got me back on the road and how friendly and helpful everyone was. Highly recommended!
October 6, 2025
Unprompted review
Quality Service.
Used Protyre before abs will use again, a good reliable outfit.
Keep it up.
September 30, 2025
Reply from Protyre Autocare - Wilmslow
Hello Mr Taylor,
We would like to thank you for sharing your feedback regarding the service you received at our Wilmslow branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
This was always my trusted garage but…
This was always my trusted garage but recently took my car in for a check on my brakes to be told I needed both pads and disks, the cost would be £1100 went to another garage to be told I did not need this only a new sensor wire at £20 and even if I did need pads and disks it would be £550 and I had been quoted for the wrong parts. Very disappointed.
September 27, 2025
Unprompted review
Reply from Protyre Autocare - Wilmslow
Dear Louisa,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kindest regards,
Georgia
Customer Care - Protyre
Perfect with work and appointment
September 29, 2025
Great on mechanics, poor on comms
Reliable, friendly, professional and trustworthy mechanics. They had a problem on the day of my MOT and had to reschedule - only just got it in before my MOT ran out. The guy on the phone was abrupt. On the day of MOT, nobody called to me to let me know my car was ready (same guy responsible?), no answer to my 3 calls just after 5pm. Published closing time is 5.30pm, but when I turned up at 5.20, it was closed. Thank god for the mechanic still being present at their other site over the road so I could get my car back.
September 25, 2025
Had car serviced here last Month and…
Had car serviced here last Month and MOT last week. Very helpful and on time
Can’t fault
October 1, 2025
I like and use Pro Tyre and would have…
I like and use Pro Tyre and would have given 5 stars only when I phoned originally to book a service and MOT the lad quoted me over £400 plus. I was shocked as I do very little mileage yet he persisted in telling me this was what was required. I looked on line and saw that I got discounts on the service and MO T and rang back. He was quite blasé about this and said I would need to book online. I cancelled his quote and booked a cheaper service and MOT. I have used this garage for quite a number of years and felt a bit let down with his attitude
September 29, 2025
5star service
Used many protyre many times and always excellent, this occasion was an emergency tyre replacement, fitted me in and turned vehicle around in under 2 hours without a reservation. Excellent customer service 5 🌟 🤩
September 29, 2025
As always the team at Wilmslow Protyre…
As always the team at Wilmslow Protyre provides excellent customer service. Thanks!
September 29, 2025
Booked my Citroën C1 for a gold service…
Booked my Citroën C1 for a gold service the first service since I purchased the car and I could tell as soon as I drove it afterwards that they had done an excellent job.
September 27, 2025
Unprompted review
Reply from Protyre Autocare - Wilmslow
Hello Kenneth,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Wilmslow branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great MoT test station
This is now my preferred MoT test station. Easy booking online, discounted price, trustworthy, courteous and helpful service. No disproportionately costly, 'petty' MoT failures, that sometimes occurs with other test centres.
September 15, 2025
Reply from Protyre Autocare - Wilmslow
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Wilmslow branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great ServiceStaff were very helpful and efficient…
Staff were very helpful and efficient in rearranging my MOT when a ramp broke.
September 19, 2025
Reply from Protyre Autocare - Wilmslow
Dear SIGMan
We appreciate you taking the time to leave us this great review!
We're so happy to hear that our staff at our Wilmslow branch was helpful and efficient in rearranging your MOT.
We will look forward to welcoming you again in the future
Kind regards
Kayliegh
Customer Care - Protyre
Protyre happy customer
Whilst I will acknowledge that price is a factor in the decision, Protyre Wilmslow are my go-to garage for maintenance, tyres and MOT. Thanks to Sean and the team for an amazing job, including the gearbox oil change. My car feels like new and they always work with care.
September 17, 2025
Great service
September 15, 2025
Reply from Protyre Autocare - Wilmslow
Hello Steve,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wilmslow branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very helpful
Very helpful. quick to get new wheels and fit them. Pointed out where to get locking nuts for the new wheels.
September 15, 2025
My A/C is not working after paying for…
My A/C is not working after paying for it to be re-gassed during a service.
UPDATED: I took the car back after placing this review. The staff onsite helped in doing this job again. Thanks for the service.
September 8, 2025
Reply from Protyre Autocare - Wilmslow
Dear Mr. D,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Wilmslow branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.