Protyre Autocare - Winsford Reviews 

991
TrustScore 4.5 out of 5

4.6

Wharton Road, Winsford, CW7 3AU Winsford, Cheshire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Went in with my steering wheel on the wonk, left with it as straight as an arrow. Can’t fault Charlie the technician, was in and out in no time as he new I was in a rush and molly and Barry behind the... See more

Rated 5 out of 5 stars

Great had no issues with with the booking process of get my car regassed the staff on reception was friendly and it was done quickly didnt have long wait one happy customer

Company replied

Rated 5 out of 5 stars

Excellent customer service. Went for a new tyre but they also did free checks on balance and brake pads etc, but no extra work required which was reassuring. Reception lady was very friendly. New clea... See more

Rated 5 out of 5 stars

Had discs/pads fitted all round alongside 2 track control arms and 2 shock absorbers and an MOT at the Winsford, Cheshire branch. From enquiry, to dropping the car off, the reception experience with... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Wharton Road, Winsford, CW7 3AU, Winsford, Cheshire, United Kingdom

  • 01606 594925

4.6

Excellent

TrustScore 4.5 out of 5

991 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(991)

32,618 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

They did a great job sorting my van…

They did a great job sorting my van with MOT and repairs, good communication and quick enough, it needed a lot done. I gave only 4 stars because of the £1000 cost £750 was labour at £100/hour and I thought that was quite disproportionate against £250 worth of parts. But hey if thats the going rate!

February 13, 2026
Rated 3 out of 5 stars

Just tyres fitted

Fitting the tyres are fine but I did
Not need brake /tyres/ sprins /exhaust checked .a small job takes 1 hour

February 13, 2026
Protyre Autocare - Winsford logo

Reply from Protyre Autocare - Winsford

Dear Mrs Harrison,

Thank you for taking the time to share your feedback. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 1 out of 5 stars

Upsetting experience

Wed 14th Jan. took car to garage. Think it’s blower motor. Did something to car. Cost over £74.
Thursday. 15th Jan. yes, it’s the blower. Going to Cost over £700. Can’t do it till next Wed.
We’d. 21st Jan. Car in garage all day for blower, but no, not that. Needs another part.but expensive, so advised to get part myself on line. Managed to get one. Cost £140.
Thurs. 29th Jan. part arrived. Went to garage. They could do it then. Didn’t work. It was the blower, ‘again’
Can’t do it till next Wed. 4th Feb.
I honestly don’t think the mechanic knew what he was doing.
Fri. 30th Jan. garage rang. Can’t do car till Thurs. 5th Feb.
Thurs. 5th Feb. Car in garage nearly all day. Blower motor done and working. Cost over £700.
This job took over three weeks. Cost £780 paid to you plus the £140 I paid for the other part, which was non refundable. I am stuck with that now.
I think it is obvious,I won’t be using you again and could not recommend you to anyone.

February 9, 2026
Protyre Autocare - Winsford logo

Reply from Protyre Autocare - Winsford

Dear Mrs Thomas ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Winsford branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

5 star review

Had discs/pads fitted all round alongside 2 track control arms and 2 shock absorbers and an MOT at the Winsford, Cheshire branch.
From enquiry, to dropping the car off, the reception experience with Steve and Gemma, the high quality work from the fast fit technicians (Andy and Charlie), to collecting the car, the whole experience was ⭐️⭐️⭐️⭐️⭐️. Well done on excellent customer service.

February 3, 2026
Unprompted review
Rated 5 out of 5 stars

Charlie the hero

I initially brought my car in for two new rear tyres, however the Tech - Charlie - noticed two of the existing alloys had cracks in them and were compromised. The garage happily held on to the tyres i'd bought until I figured out what to do next.

I decided to shell out on some nice aftermarket alloys and replace all four wheels on the car.
I rang protyre Winsford back spoke with Holly who was extremely professional yet friendly and she booked me back in promptly to get my new tyres fitted and replace old wheels for the new ones, and a brake fluid change.

When I came in to get all the work done they allowed me to have a quick chat with Charlie who was the tech working on my car again. I explained to Charlie that I don't doubt his work, but equally I was nervous about the brand new wheels being fitted especially as they were gloss black! Charlie kindly agreed to fit them without using the dreaded "rattle gun" and took extra care hand tightening them up etc! Safe to say Charlie gave my Beemer the VIP treatment, the car came out not a mark on the alloys extremely professional job, and it clearly showed that Charlie and Protyre Winsford care about their customers, the work they're doing and the vehicles.
Shout out to Gemma who was the receptionist on the day as well, and Stephen the manager. Clearly running a well oiled Garage.
Enjoy those donuts guys you deserve them!!

February 3, 2026
Unprompted review
Rated 5 out of 5 stars

Great place…

Great place staff are fab and nothing is to much trouble

January 26, 2026
Protyre Autocare - Winsford logo

Reply from Protyre Autocare - Winsford

Dear Lisa,

Thank you for leaving us a review. We appreciate your feedback and are so glad to hear that you had a positive experience at our Winsford centre.

If you require any assistance please do not hesitate to contact us at customerrelations@protyre.co.uk

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Wonderful

Wonderful. Came in with a flat tyre after hitting debris on the road. In and out with a fresh tyre fitted in less than 25 minutes.
Excellent service and staff.

January 26, 2026
Rated 5 out of 5 stars

MOT test experience

My Fiat Panda underwent an MOT test at the Winsford branch of Protyre Autocare on the 15 January 2026.

Test started on time, it passed without any issues and the free & comprehensive inspection report onlyenhanced my previous view of a very professional and well managed business. Winsford branch of Protyre will be my first choice when tyres & repairs may be required.

January 15, 2026
Rated 5 out of 5 stars

Great service

Great service, MOT failed but managed to carry out the repairs within the next few days even though they were incredibly busy.

January 7, 2026
Rated 2 out of 5 stars

Won’t use again! First and last time

Went for 2 tyres to be told upon collection that the car would fail its MOT, they clearly knew this was due in a few weeks, was told it needed new rear spring as it was broken, bought new springs and husband fitted however…. NOTHING wrong with old ones not broken at all, clearly trying to rip people off, when I questioned they suddenly couldn’t remember the car!

December 31, 2025
Unprompted review
Protyre Autocare - Winsford logo

Reply from Protyre Autocare - Winsford

Dear Tina,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Started with a Google search

Started with a Google search. Phone call receptionist very professional and friendly. Comfortable waiting area clean and tidy. Appointment as arranged. Very happy

December 31, 2025
Protyre Autocare - Winsford logo

Reply from Protyre Autocare - Winsford

Dear Richard Lord Fishy Lowe,

We're happy to hear that your initial experience, from the phone call to the waiting area and appointment, was positive at our Winsford branch.

We appreciate you taking the time to share your feedback!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care - Protyre

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look