I love the shirts! They are not only beautiful Hawaiian shirts, but also celebrate my Air Force service! I mistakenly ordered the wrong size, and had no problem exchanging them. Customer service r... See more
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See what reviewers are saying
Bud Grenier: I Just received my hat and was extremely pleased. Great quality, and the special custom instructions I gave were completed just as I wanted. Also pleased with the customer service and... See more
I ordered my husband a thorough rug for his man Room, it came very quickly and he is very very happy with it. He is 21 years, retired military and another 23 as a government contractor for the milit... See more
I wish all companies backed their products like Proudvet365. I received a shirt that was not the correct size. NO QUESTIONS ASKED, they were ready to send me the right size. The customer service is fa... See more
Company details
Written by the company
Welcome to Proudly Served ProudVet365 - Your Trusted Destination for Unique and Meaningful Gifts for U.S. Veterans! At ProudVet365, we are dedicated to honoring the brave men and women who have served our country. Our online store offers a wide range of high-quality products designed specifically for U.S. veterans. From custom T-shirts and stylish caps to durable metal signs and patriotic accessories, we have the perfect gifts to express gratitude and show your support. Every item in our collection is carefully crafted with attention to detail and a deep understanding of the sacrifices made by our veterans. We take pride in offering unique designs that celebrate their service and instill a sense of pride and patriotism. Whether you are a veteran yourself, a family member, or a grateful citizen, our products allow you to pay tribute to the heroes who have defended our freedom. With our user-friendly website, you can easily navigate through our extensive selection and find the perfect gift for any occasion. From Memorial Day and Independence Day to Veterans Day and beyond, ProudVet365 is here to help you commemorate these important moments with heartfelt gifts that truly make an impact. Shop with confidence knowing that your purchase from ProudVet365 supports our mission to give back to veterans and their families. We are committed to providing exceptional customer service and ensuring your satisfaction with every order. Join our community of proud supporters and discover the joy of giving meaningful gifts to our deserving U.S. veterans. Explore our collection today and experience the joy of finding the perfect gift that honors our heroes. ProudVet365 - Celebrating and Supporting U.S. Veterans every day.
Contact info
483 Green Lanes London N13 4BS, N134BS, London, United Kingdom
- +1 (270) 812-9523
- support@proudvet365.com
- www.proudvet365.com
Breach of guidelines
This is a very responsive to the customer company.
Yes, I have received it. And it's exactly what I want and expected.
Thank you for your efforts! In this 'exchange' matter!
Worried about order!
I was concerned because shipment taking longer than I thought , expressed concern to company and they responded immediately. Had issue with my post office delivery and again company responded immediately and even offered to resend order. We did receive order. All was as promised. Great quality ordered 3 hats and a shirt and love them all. Awesome company and quick to respond to my concerns! Thank you so much
Jim Kelly
Fantastic Customer Service
There was a quantity issue with my original order that was addressed promptly. My questions were always answered professionally within minutes of my emails. Great product and Fantastic customer service.
Incredible Transaction
I ordered 2 hats that I thought would carry the Tactical Air Command Logo. When I received my order the hats had a regular Air Force Logo. I was disappointed and contacted the company immediately. An outstanding customer service rep named Lisa explained that they could not identify the unit I supplied and therefore opted to use the Air Force Logo. Lisa said they wanted to make the order right so she asked what I wanted on a replacement hat. I gave her the details and she said that they were making a new hat for me at no charge and would ship it as soon as it was completed. I can't say enough good things about this company. They have bent over backward to make sure that I was satisfied with their product. I highly recommend this company and look forward to doing business with them in the future.
Customer service as it should be!
I want to say what a pleasure it is to deal with a company who stands proudly behind its products. I had a minor issue with my order. Contacted customer service and was immediately told my order would be resent. Professional, courteous, and knowledgeable. And a great product. What more could you ask for!?!
I loved the Premium Patriotic 3D Polo…
I loved the Premium Patriotic 3D Polo All Over Printed Shirt...truly a one-of-a-kind! I needed to order one size up as this polo runs small. The Customer Care team responded quickly to my request for a larger size & it arrived in time to wear on the 4th of July! The smaller size I'll gift a family member! ProudVet365 is professional, prompt and courteous. I will definitely be a return customer! Thanks again.
Mel
Ordered Customized Military IPhone Cover,
Ordered Customized IPhone Cover,
The Item Arrived n’ Was Even Better
Than The Pictures. Fits Great n’ Looks
Even Better. Very Satisfied.
Product and Service are Great
The products are very good and as advertised. Their real selling point, though, is the thoughtful and competent Customer Service. When I am looking for other veteran-style items, I will look here first.
Great Navy (non Veteran) Bedding Quilt Set
My 14yo son is on track to accomplish his dream and attend the USNA. This year he was invited to our state capital to attend the Admissions Forum. The only then 13yo in the session. Our family wanted to do something special for him and after scouring the internet, I found this really great Navy bedding quilt set on GearVet. It is perfect! Also ordered a shirt. All great stuff. The staff was super friendly. Only wish they had a store front to shop out of!
Correction of incorrect order
Lisa, in the customer service department, was very efficient in correcting my order which was wrong. She answered all of my questions promptly and professional. Delivery time was ok also.
my order took a little longer than I…
my order took a little longer than I thought.
But I understand it takes awhile coming from over seas.
The quality was spot on.
Five Stars
The customer service experience is 5 stars. My item was replaced upon request with no hassle.
FIRST OFF IT TOOK FOREVER TO GET THE…
FIRST OFF IT TOOK FOREVER TO GET THE ORDER
SECOND NO TRACKING AVAILABLE . THIRD THE HAT LOOKS NOTHING LIKE THE PICTURE. LASTLY HAD I KNOWN IT WAS GOING TO BE A PIECE OF CRAP FROM CHINA I NEVER WOULD HAVE ORDERED IT. WHAT A RIPOFF. I AM A PROUD VET AND THIS PRODUCT IS AN INSULT. BUYERS BEWARE! IF I COULD GIVE THIS A NEGATIVE 5 I WOULD DO SO. I FOUGHT FOR AMERICA I SUPPORT AMERICA AND I BUY AMERICAN. WHAT A LOAD OF CRAP YOU SHOULD BE ASHAMED TO SELL SUCH GARBAGE TO VETERANS.
Very helpful with all of my questions
Very helpful with all of my questions. Thank You
Navy vet
The cap was terrific
Just what I thought it would be and very unique
Ed loved it
Great Merchandise and Service
I’ve ordered from Proud Vet 365 a few times. The website is easy to use and discounts are great. Merchandise received is very good quality and reflects proudly on military service. I recently contacted Proud Vet 365 to ascertain availability of “custom” shirts and hats for some of my military buddies. Response was quick and thorough — contained links to items I was looking for making it easy to order. If you’re looking for a shirt or hat to reflect on your military service, I highly recommend this company
Quick fill of order
Quick fill of order, turned off mail for 9 days, I forgot, sent email saying did not receive, my bust, but very quick reply from them informed that it was on hold at post office. Very nice hat, excellent service. Exactly as you would hope for.
Ever since I have purchased items from…
Ever since I have purchased items from you, I have really enjoyed wearing them. Not only that, but people that see me wearing them are very impressed. They ask me where I got them from. Of course, I immediately let them know where I get them and give them your email. I am so happy with my purchases.
Ordered a custom design cap
Ordered a custom design cap. Just two colors. A black hat with gold art and lettering. Received the first order. I was disappointed in both the cap color and lettering. The cap was dark navy blue, not black. Although, the art was superbly drawn, the gold contrast was very dull. It barely stood out and the gold art and lettering appeared washed and barely readable. I give them credit for trying three times to correct it, but the cap color never came near a true black when compared to a black cap I already own. The contrast of the gold lettering never improved. To appease me, they offered to send me a free pre-designed cap from their website. I received it. Although, the main cap design was very nice, the logo, art, and wording still suffered from lack of contrast. The advertised photos of designs on their website, are very appealing, but the received product never came close to being the same contrast and very dull looking.
Quality Product & Quality Service
I ordered a flag case, two caps and a shirt. There was a delay in receiving my order, but I was notified of the delay, without having to contact the vendor, and advised of a new expected ship date. I was very pleased with the quality of the products. However, there was an issue with residue on the glass of the flag case. I contacted the vendor, and they advised me on how to clean the glass. This resolved most of the issue, but there remained was some residue between the image and the glass, which couldn't be cleaned without removing the image. I took a picture and sent it to the vendor, advising them of my concerns. They quickly responded, informing me that they would send out a new flag case, and that I would not need to return the previous one. This was customer service beyond expectations. We have so many options for obtaining products we desire, but it seems rare that we receive a quality product backed by exceptional customer service. Mu office had a dress down Friday with a college or military tee shirt theme. I never participate in these events, but I wore my Navy polo, for which I received multiple complements!
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