PRS for Music Reviews 

118
•
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

I received an email asking to update my bank details to receive my payment. The system had my previous number as an authentication method. I emailed to advise I have updated it but am still unable to... See more

Rated 1 out of 5 stars

My rating has lowered from 2 to 1 star, because I now have some live performances sent for payment whilst older ones are still outstanding. They are from January 26 to March 26. And there is still... See more

Company replied

Rated 1 out of 5 stars

Sent off 2 cheques for a licence. A legal document ha ha. They lost both so paid by BACS. still no licence or any idea if we were going to get one? After a very long call (one of many) finally spoke t... See more

Company replied

Rated 4 out of 5 stars

PRS makes it easy to claim live and streaming royalties for my music. The royalties I’ve received have more than paid for the lifetime membership, and it’s important that musicians who take their... See more

Company replied

Company details

  1. Music Management and Promotion

Written by the company

Here for music since 1914, PRS for Music is a world-leading music collective management organisation representing the rights of more than 180,000 talented songwriters, composers and music publishers. Redefining the global standard for music royalties, PRS for Music ensures songwriters and composers are paid whenever their musical compositions and songs are streamed, downloaded, broadcast, performed and played in public. For more than 110 years it has grown and protected the rights of the music creator community, paying out royalties with more accuracy, transparency and speed. In 2024, PRS for Music paid out £1.02 billion in royalties and collected a record £1.15 billion in revenues.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

118 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 82% of negative reviews

Typically replies within 2 weeks

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1.4

All reviews

(118)

19 reviews in the last 12 months

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Rated 1 out of 5 stars

Joined prs and mcps wish a dint still…

Joined prs and mcps wish a dint still trying to get my money from them now years later they don't answer the phone the don't reply to emails and you won't get payed end of!!!!! BAD COMPANY STAY AWAY WISH I DID

August 4, 2022
Unprompted review
Rated 1 out of 5 stars

Horrible Company ! guessing anybody has had dealings with them ... quickly come to despise them

Stopped playing music in our hairdressers as we are now only open 2 days a week and can't justify the £265.54 a year license ..... OMG ..... They Decide to automatically renew your license even if you don't pay them... they then bombard you with threatening letters, telephone calls, emails, suvey's (to try and catch you out), then put debt recovery agents on to you threating court action.......we shall see what happens ! ....reading the reviews from actual artists below.......my god ........obvious only 1 thing matters to this company and that is making money ..... and I am guessing its not to concerned about the artists who it supposedly represents.

April 29, 2022
Unprompted review
Rated 1 out of 5 stars

Disgusting company

Disgusting company. Demanding money that I don't owe. Refuse to respond to my request of being taken off their books. They owe me money but I'm not going to risk giving them my bank details as they will probably start taking money out. I am now contacting the ombudsman about this dreadful company.

December 12, 2021
Unprompted review
Rated 1 out of 5 stars

Payments Team so far behind.......

I am being chased for payments I don't need to pay. Our dance group haven't got together to dance since March 2019 and I subsequently folded the group in March 2021. I had this agreed on the telephone that no payment is required because our group no longer exists but their payments team ignore my emails and have since said they will pass the matter to a third party collector! Edited by way of an update: It took a fairly lengthy telephone conversation with a helpful lady to resolve this.

November 26, 2021
Unprompted review
Rated 1 out of 5 stars

I am with them for 2 years..

I am with them for 2 years... They never paid to me! I contacted them many times, they said I should receive my money on July, than they give new month ... My music was played on BBC for 6 times over these years and They NEVER PAID ME (not talking about other radios) What a bad company. They just gonna take your money and give you nothing not even good customer service. Very very bad and def not recommend it for others !

November 18, 2021
Unprompted review
Rated 1 out of 5 stars

Absolutely shocking

Absolutely shocking.

7 months and they cannot organise a three way split sheet. Emails 20 minute phone calls before being cut off. Dreadful company. Complete waste of money. I’m going to complain to an external authority because they are a waste of time.

August 16, 2021
Unprompted review
Rated 1 out of 5 stars

Awful scammers

Awful, trying to swindle pubs out of hundreds of £ this year and threatened us with court proceedings.
Weve not played music since last march and even the few weeks we were open, not allowed music.
They are a disgr6

February 8, 2021
Unprompted review
Rated 1 out of 5 stars

Absolutely shocking service

Absolutely shocking service.

The incompetence from this company is the worst I have seen in all my years in business. In fact all the years I have been in business, this company has caused problems and cannot get anything right.

Every year they either mess up my payment plan, or when I call and say let me pay any outstanding balances in full, I think I have done this and then they chase you 3 years later for an apparent outstanding balance. When I ask for proof of this I get ignored and then told my case has been handed over to collection agency.

They are diabolic, I would suggest not using them if you were not forced to do business with, but they have you over a barrel.

February 3, 2021
Unprompted review
Rated 1 out of 5 stars

Legalised Extortion

No one plays their first gig in a stadium, so grassroots music venues perform a crucial early role in the development of new artists. Without the 945 such venues in the UK it’s debatable whether PRS would have any royalties to collect.

With this in mind it may come as a shock to learn that PRS actually charge cash strapped venues such as ours thousands of pounds in royalties for showcasing music that we collectively acted as midwife to. This sort of practice seems to be unique to the UK; elsewhere collections agencies lavish the grassroots sector with financial support to ensure that fledgling artists have access to world class facilities. Here they’re more interested in bleeding it dry. It’s legalised extortion is what it is.

January 30, 2021
Unprompted review
Rated 1 out of 5 stars

PRS need to read the room

PRS need to read the room. If you don't support grass roots now you'll only have Coldplay in supermarkets. No-one wants that. Stop helping yourself to the money at this difficult time.

January 29, 2021
Unprompted review
Rated 1 out of 5 stars

I am appalled at the incompetency and…

I am appalled at the incompetency and aggressive nature that this company operates with.I paid in September into the same account as the previous year with the same account details, I have snice been contacted by 8 different people chasing payment. When I say I have paid they ask for proof on bank statements etc. I have now sent all of this info at least 3 times. Someone should sue them for harassment. I am currently trying to find out who they are regulated by. Anyone know?

January 11, 2021
Unprompted review
Rated 1 out of 5 stars

Not even worth a 1 star

Not even worth a 1 star. The people who work there intimidate and threaten customers and have no empathy at all. They are like robots with a script to sat to people.

December 15, 2020
Unprompted review
Rated 1 out of 5 stars

Not even worth a 1 star

Not even worth a 1 star. Business forced temporary closure by Government, PRS refusing to credit against current invoice. They can only credit against future invoices. Sure that’s against trading standards!

December 9, 2020
Unprompted review
Rated 1 out of 5 stars

Rip off

Rip off, rip off, rip off, hassled by calls emails, threats. Why would anyone want to work with these blood sucking leeches. Really chasing up musicians now giving them even more grief now they have no clubs to bully.

August 11, 2020
Unprompted review

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