Psicon Reviews 480

Very professional

My experience with psicon has been amazing from start to finish, the journey has been really relaxed and explained all the way through, my journey took around 9 months to get a diagnosis for my son and everything was explained properly as a person not knowing much about ADHD I feel it was explained well and am so glad I decided to use psicon

I cannot thank the team at Psicon enough for the support they gave my daughter and our family.

For a long time I struggled trying to get answers about my daughter’s behaviour. I knew in my heart something more was going on, but when we first went through the NHS the concerns about ADHD were ruled out without a proper ADHD assessment being carried out. It left me feeling unheard and very alone, trying to manage everything without guidance or support.

Through the Right to Choose pathway we were referred to Psicon, and the experience was completely different. The clinician was incredibly professional, patient and thorough. They took the time to really listen to both me and my daughter, asked detailed questions, and made us feel comfortable throughout the whole assessment.

When my daughter finally received her ADHD diagnosis, I felt such a huge sense of relief and validation. I even cried because after struggling for so long, someone had finally listened and understood what we had been trying to explain.

Psicon have helped us get the answers we needed and I am so grateful. Because of them, my daughter can now access the support she deserves.

I would highly recommend Psicon to any parent who is struggling to get answers for their child. Thank you again for your kindness, professionalism and for truly listening.

Excellent provider for both of my children’s ASD assessments, all their staff were very friendly and good with engaging with my kids and I am now on the pathway for an ASD myself with them.

Rakel was lovely she made me feel very comfortable throughout the process.

Less than 1 star. Avoid. Expensive, disorganised, and potentially unsafe.

I was diagnosed with ADHD last year and approached PSIcon for support with treatment options. I won’t be returning.

The clinician arrived over ten minutes late to a £200 appointment (which lasted just 10 minutes), with no acknowledgment or apology. The consultation itself was difficult to follow, and more concerningly, no reference was made to the autoimmune medication I’m currently taking — a basic safety consideration that should be non-negotiable in any clinical assessment.
We had to request escalation to a second clinician to progress at all. Based on the experience, I strongly suspect the specialists are outsourced to an offshore service provider rather than in-house, which may explain the inconsistency in care quality and difficult language skills.

The most alarming part: I was informed I would need to pay an additional £800 before any prescription would be issued. No prior warning, no explanation — simply pay or receive nothing.
I came looking for professional medical support. What I found was an organisation that appears to prioritise revenue over patient welfare.
Please do your research before booking. There are better options available.

I strongly believe many of the positive reviews are left by PSICon themselves, masking negative honest reviews of this careless profiteering outfit.

Had an assessment with Rakel.
It was a lovely conversation, she made us feel very comfortable and was very easy to talk too. She was so understanding of my daughter.

Psicon is amazing,the waiting time isn't that long. They are very helpful,and caring. They also offered help as you wait for an appointment.

We found Psicon to be extremely helpful and supportive, I would thoroughly recommend them.

Not only did our son’s assessment happen much faster than we were expecting, but the process and the video call itself were all superb. Rakel was particularly great on the call - treating our son like an equal and ensuring he (and we) felt comfortable at all times - encouraging him to take movement breaks when needed. It was a straight forward and eye opening process and couldn’t recommend them more highly

Highly recommend lovely staff clean and tidy building very friendly make you feel so comfortable and much quicker then nhs waiting lists

I had a fantastic experience with Psicon from the moment that I chose them through the right to choose service until my sons official diagnosis I have been updated on my son‘s journey at every point. They’re easy to contact. Easy to speak to and the appointment came around very quickly. They are thorough, quick to gather evidence from parents and the school to help them understand my child.

The clinician we saw was lovely. She was kind, caring and she genuinely wanted to help my son. It made all the difference. I could take my time with explaining his difficulties and didn’t feel rushed. I didn’t feel like just another number, I felt like we were really respected and listened to. I’ve recommended the service to all of my friends with SEN!

Our appointment for our sons ADHD assessment came through much quicker than anticipated through right to choose and were given a Teams appointment which was great as we were not in the area. Rakel immediately put us all at ease and made our 7 year son feel so comfortable to be himself and answer her questions. We had a diagnosis confirmed there and then and next steps explained clearly.
Thankyou so much for such a positive experience- couldn't have asked for more.

I have had both an ADHD and Autism diagnosis through Psicon and the service has been great. Everyone I have had contact with has been lovely and patient with me and it’s overall been a great experience.

From the moment we arrived, we were made to feel incredibly welcome and at ease. The staff were so friendly and kind, which instantly helped us relax. From the second we walked through the door, we were greeted with genuine warmth and care.

The waiting area was also beautifully done it felt comfortable and homely, which made the whole experience even more reassuring.
The staff made my little girl so at ease and comfortable, very knowledgeable i gave found Psicon very responsive to any questions we have, I honestly can not fault the exceptional experience we have and are receiving from Psicon
I would definitely recommend them.

Thank you again for creating such a positive and supportive environment.

The wait time for my son to been seen for a diagnosis was not long at all. The staff the company very empathetic and very very understanding and considerate. Thankyou so much Bessie for your support in listening very carefully to all of my child's concerns and issues he is facing.

They were helpful understanding and patient. Made us feel at ease and my child was able to be herself during the assessment.

I was unhappy with the assessment process but after escalating my complaint they did refund

Would highly recommend, they emailed me and kept me updated with the process and what was going on while we was waiting for the referral for my daughter. Once we got our appointment the lady we spoke to was very nice and made me and my daughter feel very at ease and explained everything. She involved my daughter in conversation as much as she could do.

5 months from referral to diagnosis. That's great considering what NHS times are atm...lovely man doing the assessment and great service throughout