Psychic Sofa  Reviews 

581
TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

I am very sad to hear of the passing away of Thomas Evans. A lovely man, articulate, witty and knowledgeable. As a psychic and human being I could not fault him. He was my go to psychic for several ye... See more

Rated 4 out of 5 stars

I think there are some very good readers on this site. My new favourite is Shri, she got an imminent prediction perfectly correct along with timing. I've tried so many other readers in the past two... See more

Company replied

Rated 1 out of 5 stars

Very difficult to receive monies after a duff reading, I terminated after a few minutes, due to Psychic" unable to tune in, "happens..The client expected to contact a call centre where upon everyone... See more

Company replied

Rated 5 out of 5 stars

I find a reading is good if i speak lots as on phone they need to link via voice. At sofa the readers have been tested before signed up eg conduct accuracy approach to caller. I had a few while ago as... See more

Company details

  1. Astrologer
  2. Fortune Telling Service
  3. Spiritist Center

About Psychic Sofa

Written by the company

Psychic Sofa is an online psychic resource. We are the largest selection of Clairvoyant Psychics, Mediums, Tarot card readers & Spiritualist advisors in the UK and receive calls from all around the globe.

We focus on exceptional customer service and all readers that make it onto the website have to pass a vigorous test process.

We offer a money back guarantee on credit card calls.

We welcome all feedback.

Sending love & Light,
Psychic Sofa

Psychicsofa.com View Our Available Readers View Your Horoscope

Psychic Sofa App

Download the Psychic Sofa app on your IOS or Android device and get access to your favourite readers & horoscopes from within the app.

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Money Back Guarantee

For all credit or debit card readings

For all credit or debit card readings
We are sure you will love our Psychic Sofa readers and the service they provide. However, if you fail to connect with a reader, then please end the call within the first 5 minutes and contact us within 48 hours of your call. We can then either offer you a reading with a different reader or a full refund. Please keep a note of the time, date, and reader plus the home / mobile number you used to call the service. Full T&C available on psychicsofa.com

Contact info

3.8

Great

TrustScore 4 out of 5

581 reviews

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Asks customers to review

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Replied to 31% of negative reviews

Typically replies within 1 month

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3.8

All reviews

(581)

44 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

I only trust pink saffire

I have been using this site for a year now. And nothing any the psychics have ever said have come true. They can pick up well on current situations. But no one has predicting anything correctly. And I have tried every single top rated one on there.

However despite this, pink saffire is amazing! Doesn’t use cards, very fast, all from spirit. She’s the only one I trust on the site now. I don’t want to speak to anyone else. She was right about something to do with my phone, my new job, when I would be in a better financial place. Still waiting for predictions surrounding love but that’s complicated. I love her. She’s the sweetest, so gentle and caring.

Out of desperation I recently spoke to Rita who told me I would be with someone new who would love me in a different way to my ex wife. Then a few mins later told me to try and make it up with my wife (we’re getting a divorce). I just cried myself to sleep that night with the confusion of it. So, in future I know to only ever speak to pink saffire. She’s an angel.

February 14, 2024
Unprompted review
Rated 5 out of 5 stars

CHANTAL 4226

CHANTAL 4226
Been speaking to this lady for some time and I can honestly say I will not go with anybody else. This lady is gifted beyond belief intuitive, accurate, honest, non judgmental and fun to speak to .. absolutely amazing true reader, not only is she helping me but giving me advice which has helped my situation.. if you in need of a true reader go to Chantal ❤️

February 10, 2024
Unprompted review
Rated 5 out of 5 stars

I have had readings with Asha for many…

I have had readings with Asha for many many years. Asha is very gifted, intuitive, accurate and amazing reader. Honest, non judgmental and funny and delivers readings with compassion and empathy; gives outstanding guidance and advice, lots of clarity and validations. Easy to connect to and goes above and beyond for her clients.
Predictions have come to pass in relation with work, love, family and everything else I've been wondering about!
Best reader! Always reassuring and uplifting!
I'm grateful!
Inese

February 1, 2024
Unprompted review
Rated 1 out of 5 stars

Bad management and customer service.

Whilst some of the readers are great. However, some of the readers should not be on this platform. Good reviews left on their websites will be posted without delay yet not a single adverse review will be seen on their website. I wonder why? Their management team will never come forward to communicate with you and hide behind their front line staff. Most of whom are good and try their best. I have been their customer for well over 10 years and have come away very disappointed with deteriorating level of service they provide. Over the last couple of years their telephone system keeps dropping off mid reading and you loose the flow. It is almost impossible to get back to the same reader to continue with the reading and you may have to wait not just hours but days or even weeks to get back to the same reader again. You then have to email them to claim your money back for the unused minutes which can take up to 5 days to get the credit back into your bank account. In the last twelve months I have to email them over 10 times to claim my credit back. In January they refused to credit my bank account as they should and are insisting that the money is to be credited to my wallet account on their website. This is despite telling them that I do not wish to use their platform ever again. By law all refunds are required to be credited to the card account the payments are made from. However, their "MANAGEMENT" are refusing to do that. No reason being given despite having refunded on the cads in previous occasions.

As alluded to earlier there are some good readers on the site but because of the arrogant and the unreasonable behaviour of the "MANAGEMENT TEAM" these good readers will loose out on the loyalty that customers like me and others like me have shown over the last ten years or more. I certainly will not be using them ever again. They have definitely lost my business because they refused to refund my credit to my credit card and are forcing me to accept it in my wallet account. This is as I alluded to earlier against the law.

February 7, 2024
Unprompted review
Rated 1 out of 5 stars

Disappointing and rushed

September 9, 2023
Unprompted review
Psychic Sofa  logo

Reply from Psychic Sofa

Hi Kat,

We're so sorry to hear you felt your reading was rushed! If you could provide us with some information we would love the opportunity to deal with your complaint directly. If you'd like to you can email us at enquiries@psychicsofa.com please mention your name and Trust Pilot review. Hopefully we can get this resolved for you ASAP!

Kind regards,

Psychic Sofa :-)

Rated 5 out of 5 stars

Anon

Harry was intelligent and kind. He brought up a project that I was thinking about without me prompting him. Really glad I called him

January 7, 2024
Rated 5 out of 5 stars

Lovely people

Lovely people, everyone will find the person they connect with most. Michaela Rose is simply the best. Thank you for all of your insights and support as always . Merry Christmas and Happy New Year to all at PS xx

December 11, 2023
Rated 1 out of 5 stars

What's important for clients to know

Absolutely disgusted with management and some readers .I made appointment with someone called Emma a few months back.they cannot even be bothered to make an appointment for you to go on their platform.I've been psychic since the age of five.I have got an I level in religious knowledge I read Oracle cards I have higher merits for courses in on for parapsychology and Buddhism and personal development.they are not interested.it's a question of who you know and freedoms as as well.they are not the best psychic platform they never will be with attitudes they can't be added to phone anyone.they will go down hill and lose all their readers

December 9, 2023
Unprompted review
Rated 5 out of 5 stars

I was reading some posts and Emily…

I was reading some posts and Emily smith was saying about magenta, I’ve had several readings & she’s never asked me any personal questions about my POI.
I think emily is being negative about magenta as she’s heard things she did not want to hear. Magenta is one of the best I’ve been too so take no notice of Emily smith. She’s absolutely amazing!
She’s outstanding and such a great woman!!

December 2, 2023
Unprompted review
Rated 5 out of 5 stars

Well done Psychic Sofa

I have consulted the readers on Psychic Sofa for many years and would not use any other service. Standards and ethics are unmatched. Obviously, some readers you will connect with better than others, but as with your doctor, hairdresser, or dentist you will have your favourites. Well done Psychic Sofa.

October 20, 2023
Rated 5 out of 5 stars

Willow is by far one of the best…

Willow is by far one of the best readers on this site, she went away for a time but has come back, which is fantastic, she's accurate and kind and funny. She is someone who will go above and beyond for her clients.

September 22, 2023
Unprompted review

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