Pukka Reviews 

264
TrustScore 2 out of 5

2.2

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Review summary

Created with AI, based on recent reviews

Considering 69 reviews, most reviewers were unhappy with their experience overall. Customers frequently complained about the poor quality, noting that the pies contained very little actual filling and mostly consisted of dry pastry and thin gravy. Consumers also felt that the items offered terrible value for money given the complete lack of actual meat and overall disappointing taste across multiple varieties. Some reviewers were happy with specific flavors, mentioning that certain choices delivered amazing quality and a truly satisfying meal. A few people also found certain products to be quite enjoyable and a very solid purchase when bought on special supermarket promotions.

What people talk about most

Product

Reviewers mention negative feedback about product quality, expressing widespread disappointment with the lack... See more

Quality

Reviewers highlight negative aspects of quality, expressing deep disappointment with the sparse fillings and... See more

Price

Customers consistently note negative experiences with price, feeling that the products are a complete rip-off... See more

Value for money

People report negative experiences with value for money, describing the products as poor quality and... See more

Reviews shaping this summary

Rated 2 out of 5 stars

We have just had a Pukka large 500 g steak pie I'm a Pukka pie fan however I have only ever had the small individual size pies I was disappointed with the meat & gravy content as soon as the pie... See more

Company replied

Rated 2 out of 5 stars

I give two stars as the Gravy in the ALL STEAK pies we bought was really nice , just a shame there was next to no steak in it , certainly not like the packaging suggested , tiny pieces of meat that... See more

Company replied

Rated 2 out of 5 stars

Just had the new family mince beef and onion pie, not again it was was quite tasteless, sludgy grey filling , and very much filling at all, normally love pukka pies but this one is awful, why is so l... See more

Company replied

Rated 2 out of 5 stars

The steak pies have so little meat they could almost pass as vegan. Year on year their pies get worse, used to be high standard but now, worse than supermarket own brands but more expensive. I think t... See more

Company replied



Contact info

2.2

Poor

TrustScore 2 out of 5

264 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 96% of negative reviews

Typically replies within 1 week

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2.2

All reviews

(264)

60 reviews in the last 12 months

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Rated 4 out of 5 stars

I thought Pukka just did pies but their…

I thought Pukka just did pies but their Pizza Slice was great - tasty and quick.

September 21, 2024
Unprompted review
Pukka logo

Reply from Pukka

Hello Lord,

Thank you for the review,

We do a range of baked pastry products, these include pies, pasties, sausage rolls, slices, and most recently, frozen bakes.

Once again, thank you for getting in touch.

Rated 5 out of 5 stars

Yummy cheese, leek and potato pie!

Had this pie for supper tonight and really enjoyed it. I was craving comfort food on this rainy day and had it with baked beans and crusty white bread and butter. It really hit the spot! Will definitely buy this vegetarian one again.

September 23, 2024
Unprompted review
Rated 5 out of 5 stars

I actually really liked it

I actually really liked it. Unsure if I got a nice batch as everyone else seems to be complaining. It crisped well, had a nice filling and very moreish.

The pizza slice they do is also delicious. It's my go to.

September 20, 2024
Unprompted review
Rated 1 out of 5 stars

Fit for the dustbin.

Pukka steak and ale pie.

Disgusting.

The pastry was identical to cardboard and the meat chewy.

Will not buy this product again.

September 21, 2024
Unprompted review
Pukka logo

Reply from Pukka

Hello Ron,

Thank you for letting us know, we would like to investigate further.

Please be on the lookout for an email from Trustpilot

Rated 3 out of 5 stars

Nice flavour

It is a tasty pie with a nice flavour of chicken and mushrooms. There was not much chicken in the pie but I still enjoyed it. Just add chips and you have a quick and tasty meal.

September 18, 2024
Unprompted review
Pukka logo

Reply from Pukka

Hello Dermot,

Thank you for the review,

it doesn't appear that your pie was up to our standard, we would like to investigate further.

Please be on the lookout for an email from Trustpilot.

Rated 1 out of 5 stars

The "All Steak" pie is dreadful

The "All Steak" pie is dreadful. Tasteless bland pastry containing thick gloopy brown liquid and some gristle, which I assume is the steak. Very disappointing. Once upon a time these were nice.

September 18, 2024
Unprompted review
Pukka logo

Reply from Pukka

Hello Rob,

Thank you for letting us know, this is very disappointing and we would like to investigate further.

Please be on the lookout for an email from Trustpilot

Rated 2 out of 5 stars

Sorry but this chicken pie was not for…

Sorry but this chicken pie was not for me. Too much pastry to filling.

September 19, 2024
Unprompted review
Pukka logo

Reply from Pukka

Hello Carole,

Thank you for letting us know, this is very disappointing to hear, we would like to investigate further.

Please be on the lookout for an email from Trustpilot.

Rated 1 out of 5 stars

I always buy your products but this…

I always buy your products but this time it was a steak slice full of grissle not happy at all

September 18, 2024
Unprompted review
Pukka logo

Reply from Pukka

Hello Sharon,

Thank you for making us aware, we would like to investigate further.

Please be on the lookout for an email from Trustpilot

Rated 1 out of 5 stars

Tried a Pukka Steak Slice today from my…

Tried a Pukka Steak Slice today from my local Tesco. Whilst eating the slice, 3 separate mouthfuls contained a large lumps of sinewy gristle which I had to fish around in my mouth with my fingers to extract and dispose of. I can’t stress how disgusting I found this. Will never buy this product again. Didn’t notice much evidence of the “steak”- more like chewing on a bit of roadkill.

September 4, 2024
Unprompted review
Rated 1 out of 5 stars

Absolute Rip Off.

£2.40 for what was supposed to be a steak pie. It was in fact nothing but Pastry and really thick gravy. If there was any meat at all in this pie, the lumps were miniscule or, they had attended and excelled at the SAS Escape & Evasion Course because I never saw any. I find it difficult to believe that this Company is still in business or that Supermarkets continue to stock their products.

September 3, 2024
Unprompted review
Rated 1 out of 5 stars

The chicken and veg pie does not…

The chicken and veg pie does not deserve 1star but that was the least I could give
Had a busy day so picked a box of chicken and veg pies up ,there was 3 pieces of chicken and one tiny bit of carrot no gravy [RUBBISH ] will not be using any of the products made by PUKKA again 😡😡

September 2, 2024
Unprompted review
Rated 1 out of 5 stars

Very disappointing.

Pukka Steak and Kidney Pie

Very disappointing.
The pastry case was solid and stodgy, and it seemed to contain dog food, you know the cheap kind where there is much more gravy than meat. And where was the kidney? A closer look at the packaging revealed that it was minced kidney. Why mince the kidney? I suppose to disguise the fact it contained only 4.5%.
A really depressing cheap tasting pie,

August 16, 2024
Unprompted review
Rated 1 out of 5 stars

Dissapointed

I expected more from the Pukka Pie compared to its rivals, but was dissapointed. 50% air and the other 50% wasn't great.

August 21, 2024
Unprompted review
Rated 2 out of 5 stars

(Not so) Pukka steak slice

Just had a Pukka steak slice.. What a waste of time... The first 4cm was just pastry... Not even nice pastry... Dry and bland. The 'Steak' filling was tasteless and lacking in actual steak... Lots of cubed veg though!

Won't be rushing for another!

August 8, 2024
Unprompted review
Rated 1 out of 5 stars

Recently had a pukka pie from my local…

Recently had a pukka pie from my local chippy and how bad it was.... Full of gristle and don't expect that from a mince beef and onion pie give up now as its not the first time clearly going cheap on the meat to make even more money and like other companies your quality has hit rock bottom you'll be losing customers left right and center and your profits will go down shouldn't need to give a big company like you advice sort it out!

June 12, 2024
Unprompted review

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