Pukka Reviews 

263
TrustScore 2 out of 5

2.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 69 reviews, most reviewers were unhappy with their experience overall. Customers frequently complained about the poor quality, noting that the pies contained very little actual filling and mostly consisted of dry pastry and thin gravy. Consumers also felt that the items offered terrible value for money given the complete lack of actual meat and overall disappointing taste across multiple varieties. Some reviewers were happy with specific flavors, mentioning that certain choices delivered amazing quality and a truly satisfying meal. A few people also found certain products to be quite enjoyable and a very solid purchase when bought on special supermarket promotions.

What people talk about most

Product

Reviewers mention negative feedback about product quality, expressing widespread disappointment with the lack... See more

Quality

Reviewers highlight negative aspects of quality, expressing deep disappointment with the sparse fillings and... See more

Price

Customers consistently note negative experiences with price, feeling that the products are a complete rip-off... See more

Value for money

People report negative experiences with value for money, describing the products as poor quality and... See more

Reviews shaping this summary

Rated 2 out of 5 stars

We have just had a Pukka large 500 g steak pie I'm a Pukka pie fan however I have only ever had the small individual size pies I was disappointed with the meat & gravy content as soon as the pie... See more

Company replied

Rated 2 out of 5 stars

I give two stars as the Gravy in the ALL STEAK pies we bought was really nice , just a shame there was next to no steak in it , certainly not like the packaging suggested , tiny pieces of meat that... See more

Company replied

Rated 2 out of 5 stars

Just had the new family mince beef and onion pie, not again it was was quite tasteless, sludgy grey filling , and very much filling at all, normally love pukka pies but this one is awful, why is so l... See more

Company replied

Rated 2 out of 5 stars

The steak pies have so little meat they could almost pass as vegan. Year on year their pies get worse, used to be high standard but now, worse than supermarket own brands but more expensive. I think t... See more

Company replied



Contact info

2.2

Poor

TrustScore 2 out of 5

263 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 98% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.2

All reviews

(263)

59 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Full of gristle.

Full of gristle.

Have often purchased minced beef and onion pies. Both the ones I had from Sainsbury’s yesterday were full of minced gristle!! Inedible and very disappointing.

October 24, 2024
Unprompted review
Pukka logo

Reply from Pukka

Hi Pauline, I am sorry for what happened with your recent purchase of our Minced Beef & Onion pies. I would like to investigate this for you, could you please email me at reception@pukkapies.co.uk and I can talk you through what to do to start an investigation. Thank you. Vickie

Rated 5 out of 5 stars

Tasty

I tried the Pukka Chicken Shortcrust Pies recently while it was on offer from Tesco and it was really great! The chicken was flavourful and there was a good amount of veggies inside.

October 19, 2024
Unprompted review
Pukka logo

Reply from Pukka

Hi, Great to hear you enjoyed our full-on flavour! Thanks for taking the time to let us know, we really appreciate it. Thanks. Vickie :-)

Rated 5 out of 5 stars

Pleasantly surprised 3 times over by…

Pleasantly surprised 3 times over by Pukka pies - I never expect much from ready meals - had Pukka steak pies as “quick fix” several times over last few months- Delicious - next time I will definitely make a proper meal of it veg etc - thanks really good product

October 20, 2024
Unprompted review
Pukka logo

Reply from Pukka

Hello, It’s lovely to hear such positive feedback. We hope you keep enjoying our All Steak!!. Thanks. Vickie :-)

Rated 4 out of 5 stars

Can still enjoy

I quit eating me seven years ago and loved to cook pies since they have started doing vegan ones. I have really enjoyed them although they could be a bit better.

October 17, 2024
Unprompted review
Pukka logo

Reply from Pukka

Hi, Great to hear you enjoyed our full-on flavour! Thanks for taking the time to let us know, we really appreciate it. We would like know more about your feedback please email us at reception@pukkapies.co.uk Thanks. Vickie

Rated 1 out of 5 stars

I buy these regularly and thought I…

I buy these regularly and thought I would try the 4 pack frozen beef and vegetable pies for a change, never again, it was nothing like the picture and if I wanted a vegetarian pie I would have chosen one, no filling to speak of, meat was almost invisible and very disappointing, I thought these would be like the steak or chicken pies but alas not. Will not be buying again. I did take photos but there is nowhere to add them on here, wonder why

October 17, 2024
Unprompted review
Pukka logo

Reply from Pukka

Hi Patricia, I am sorry for what happened with your recent purchase of our frozen beef & vegetable pies. I would like to investigate this for you, could you please email me at reception@pukkapies.co.uk and I can talk you through what to do to start an investigation. Thank you. Vickie

Rated 4 out of 5 stars

A great pie

A great pie. There is so much pastry and the filling, although a little bit less meat than expected is full of flavour the creamy sauce is amazing. All in all a quick, easy and yummy meal.

October 11, 2024
Unprompted review
Pukka logo

Reply from Pukka

Hi Robert, Great to hear you enjoyed our full-on flavour! Thanks for taking the time to let us know, we really appreciate it. Thanks Vickie

Rated 4 out of 5 stars

Microwaveable Steak Pies from Iceland

I purchased the pies from Iceland. The box was undamaged as were the pies. These are my partner's go-to as they are easy to microwave for a tasty quick snack

October 14, 2024
Unprompted review
Pukka logo

Reply from Pukka

Hi, Great to hear you enjoyed our full-on flavour! Thanks for taking the time to let us know, we really appreciate it. Thanks. Vickie

Rated 4 out of 5 stars

Really good value and tasty pie

Really good value and tasty pie. Had the steak pie which had some good pieces of meat and a nicely flavoured gravy. Pastry was crispy and light. Great for an easy midweek dinner

October 12, 2024
Unprompted review
Pukka logo

Reply from Pukka

Hello Hazel, It’s lovely to hear such positive feedback. We hope you keep enjoying our pies. Thanks. Vickie :-)

Rated 1 out of 5 stars

All pastry and no filling…

I purchased a Chicken and Mushroom pie. The pastry was okay but the filling, or lack of, was shocking. It contained a sauce with the consistency of wallpaper paste, a minuscule piece of mushroom and one tiny piece of chicken measuring approximately 1cm x 1 1/2 cm’s. What went wrong? Surely this can’t be classed as a chicken and mushroom pie when it contains so little of either.

I have emailed Pukka Pies and received the following reply…

Thank you for contacting us regarding the quality issue that you had with one of our pies.
We are very sorry that you have had this experience and will investigate this further.
We do respond by means of post with our findings.
Kindest regards
Mitchell

I hope in time I will receive some feedback as I have noted that there seem to be a number of reviews both here and within shopping apps that say the same thing.

October 11, 2024
Unprompted review
Pukka logo

Reply from Pukka

Hi, I am sorry for what happened with your recent purchase of our Chicken & Mushroom pie. I would like to investigate this for you, could you please email me at reception@pukkapies.co.uk and I can talk you through what to do to start an investigation. Thank you. Vickie

Rated 3 out of 5 stars

Disappointed

The chicken and mushroom pie was a bit disappointing. Hardly any chicken, or mushroom, and the gravy was gluey.

October 6, 2024
Unprompted review
Pukka logo

Reply from Pukka

Hello Stevie,

Thank you for letting us know about this issue, and we would like to investigate this further.

Would you please be able to email me on reception@pukkapies.co.uk and we can discuss this further.

Take care Mitch.

Rated 4 out of 5 stars

More steak please!

The steak pie was a little short on steak, but it did taste nice. Nice easy meal for one.

October 4, 2024
Unprompted review
Pukka logo

Reply from Pukka

Hello Catherine,

Thank you for the review, it doesn't sound like your pie was up to our standard, if you would like to email me on reception@pukkapies.co.uk we can discuss this further.

Kind regards Mitch

Rated 1 out of 5 stars

Garbage rubbish and a total waste of…

Garbage rubbish and a total waste of money.. might sell well in farm foods if price was 50p

October 7, 2024
Unprompted review
Pukka logo

Reply from Pukka

Hello Mark,

We have requested more information, we would like to look into this for you.

Please be on the lookout for an email from Trustpilot.

Rated 5 out of 5 stars

minced beef & onion

I just had minced beef & onion pie and it was delicious. Good quality pastry and rich filling. I like Pukka pies and other products, not all of course, but the majority of products are really good.

October 7, 2024
Unprompted review
Pukka logo

Reply from Pukka

Hi Asta,

Great to hear you enjoyed our full-on flavour! Thanks for taking the time to let us know, we really appreciate it. :^)

Thanks, Susan

Rated 2 out of 5 stars

Disappointed

We used to enjoy a pukka pie. We always aimed to get the Steak and Kidney with Shortcrust Pastry.
The pies that I purchased only had flaky pastry available.
Today, I attempted to eat the pie. Four pieces of 'steak'. No kidney. The 'steak' was inedible. I am not sure where this 'steak' came from, but I can only presume the waste bin.
The pastry was nondescript.
However, on a positive note, the gravy was very tasty, hence the reason for two stars.

October 3, 2024
Unprompted review
Pukka logo

Reply from Pukka

Hello Judith,

Thank you for letting us know about this issue.

we would like to request more information to investigate further.

Please be on the lookout for an email from Trustpilot

Rated 5 out of 5 stars

Chicken and bacon pukka pie

Had a chicken and bacon pukka pie and was delicious. Just the right size for one, crispy pastry, generous amount of meat and filling. Warming on a wet evening, will define buy again.

October 2, 2024
Unprompted review
Pukka logo

Reply from Pukka

Hi Dani,

Thank you so much for spending the time to write us a review, we really do appreciate it :)

Thanks Andy

Rated 4 out of 5 stars

Perfect chicken pie for one

Perfect chicken pie for one! The chicken & mushroom pie is really tasty and a great portion size for one person. Living alone I find it hard to buy things like pre-made pies for just one person / portion size so will definitely be buying this again. Great chicken flavour and mushroom wasn't overbearing.

September 30, 2024
Unprompted review
Pukka logo

Reply from Pukka

Hello Clare,

It’s lovely to hear such positive feedback. We hope you keep enjoying our Chicken & Mushroom pies.

Thanks, Andy

Rated 5 out of 5 stars

Proper comfort food

I really like the Pukka Pies I've tried, there's a good range and I've enjoyed them all. The pastry is crispy (I tend to cook them a tiny bit longer than suggested) and the fillings are nice. Great comfort food on a cold day!

September 30, 2024
Unprompted review
Pukka logo

Reply from Pukka

Hello Mrs L

Why thank you so much for the review.

We are glad that you like our pies so much, and we hope that you continue to enjoy them :^)

Thanks Andy

Rated 5 out of 5 stars

Nice gravy & meaty pie

It’s a very delicious steak pie. Love the gravy and the steak is juicy. Value for money.

September 21, 2024
Unprompted review
Pukka logo

Reply from Pukka

Hello Kiki,

It’s lovely to hear such positive feedback. We hope you keep enjoying our Steak pies.

Thanks, Andy

Rated 1 out of 5 stars

Found a bone in the first bite of a…

Found a bone in the first bite of a minced beef and onion pie - last time I buy a Pukka pie

September 24, 2024
Unprompted review
Pukka logo

Reply from Pukka

Hello Des,

We are sorry to hear about this, and would like to investigate this for you further.

Please be on the lookout from an email from Trustpilot

Rated 4 out of 5 stars

I thought Pukka just did pies but their…

I thought Pukka just did pies but their Pizza Slice was great - tasty and quick.

September 21, 2024
Unprompted review
Pukka logo

Reply from Pukka

Hello Lord,

Thank you for the review,

We do a range of baked pastry products, these include pies, pasties, sausage rolls, slices, and most recently, frozen bakes.

Once again, thank you for getting in touch.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look