Pukka Reviews 

263
TrustScore 2 out of 5

2.2

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Review summary

Created with AI, based on recent reviews

Considering 69 reviews, most reviewers were unhappy with their experience overall. Customers frequently complained about the poor quality, noting that the pies contained very little actual filling and mostly consisted of dry pastry and thin gravy. Consumers also felt that the items offered terrible value for money given the complete lack of actual meat and overall disappointing taste across multiple varieties. Some reviewers were happy with specific flavors, mentioning that certain choices delivered amazing quality and a truly satisfying meal. A few people also found certain products to be quite enjoyable and a very solid purchase when bought on special supermarket promotions.

What people talk about most

Product

Reviewers mention negative feedback about product quality, expressing widespread disappointment with the lack... See more

Quality

Reviewers highlight negative aspects of quality, expressing deep disappointment with the sparse fillings and... See more

Price

Customers consistently note negative experiences with price, feeling that the products are a complete rip-off... See more

Value for money

People report negative experiences with value for money, describing the products as poor quality and... See more

Reviews shaping this summary

Rated 2 out of 5 stars

We have just had a Pukka large 500 g steak pie I'm a Pukka pie fan however I have only ever had the small individual size pies I was disappointed with the meat & gravy content as soon as the pie... See more

Company replied

Rated 2 out of 5 stars

I give two stars as the Gravy in the ALL STEAK pies we bought was really nice , just a shame there was next to no steak in it , certainly not like the packaging suggested , tiny pieces of meat that... See more

Company replied

Rated 2 out of 5 stars

Just had the new family mince beef and onion pie, not again it was was quite tasteless, sludgy grey filling , and very much filling at all, normally love pukka pies but this one is awful, why is so l... See more

Company replied

Rated 2 out of 5 stars

The steak pies have so little meat they could almost pass as vegan. Year on year their pies get worse, used to be high standard but now, worse than supermarket own brands but more expensive. I think t... See more

Company replied



Contact info

2.2

Poor

TrustScore 2 out of 5

263 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 98% of negative reviews

Typically replies within 1 week

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2.2

All reviews

(263)

59 reviews in the last 12 months

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Rated 1 out of 5 stars

No meat should be called Gravy Pies

We were very disappointed with the two All Steak pies.
Two tiny pieces of beef and the rest gravy.
Gravy very tasty but where’s the meat. Come on Pukka sort this problem out or lose business.
We have forwarded a complaint to Pukka waiting for their response.

February 19, 2025
Unprompted review
Pukka logo

Reply from Pukka

Hello Brian. Sorry about your recent purchase of our All Steak pies. Please email me at reception@pukkapies.co.uk so we can start an investigation.
Thanks. Vickie

Rated 1 out of 5 stars

Awful chicken and mushrooms pukka pies

I bought 2 pukka chicken and mushroom pies and cooked them for myself and a friend. To say disappointed would be a understatement. There was no chicken or mushrooms in the pies. Just some discusting glop which is meant to resemble gravy. DON'T BUY THIS PRODUCT!! you would be better off buying the supermarkets own brand

February 11, 2025
Unprompted review
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Reply from Pukka

Hi Caroline, I am sorry for what happened with your recent purchase of our Chicken & Mushroom. I would like to investigate this for you, could you please email me at reception@pukkapies.co.uk and I can talk you through what to do to start an
investigation. Thank you. Vickie

Rated 5 out of 5 stars

These are very nlce pies

These are very nlce pies. Full of flavour. Only bought from Chip shop with Chips. Will try frozen pies as seen in supermarket. Hope they are as good...

February 8, 2025
Unprompted review
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Reply from Pukka

Hi David, Great to hear you enjoyed our full-on flavour! Thanks for taking the time to let us know, we really appreciate it. Thanks

Rated 1 out of 5 stars

Tried Pukka Pies for the first time and…

Tried Pukka Pies for the first time and definitely the last
My wife and I settled down to what we thought would
be a tasty lunch, pie mash and peas, the mash and pea
s were great but the pie contained one very sinewy
Piece of meat which could not be chewed,the contents
Was mainly gravy which was ok and the crust was alright, very disappointed!

January 30, 2025
Unprompted review
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Reply from Pukka

Hi Michael, I am sorry for what happened with your recent purchase. I would like to investigate this for you, could you please email me at reception@pukkapies.co.uk and I can talk you through what to do to start an investigation. Thank you. Vickie

Rated 1 out of 5 stars

I don't recommend the steak pie

I bought a Pukka steak pie from Tesco 2 days ago.
The gravy was OK, but that's all.
The meat was negligible in amount and drowned by the gravy and included a piece of connective tissue with attached fat.
The meat/gravy mix occupied the bottom 3/4 inch of the pie casing; above that was empty space.
I doubt that the very small amount of meat was exceptional - their machines must be set carefully to deliver this into each pie.
Garbage, had one bite, then threw the rest away - the rats will love it.

January 28, 2025
Unprompted review
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Reply from Pukka

Hi Mr Thomas, We are very sorry to hear about your recent experience with one of our steak pies. If you could please email us at reception@pukkapies.co.uk We can look into this for you. Thank you. Vickie

Rated 1 out of 5 stars

Hardly any chicken

Hardly any chicken - a couple of tiny pieces in loads of gelatinous "sauce", no veg or anything else in it. Will not buy again, ever.
Sometimes you do get what your pay for, this is true for pies (and sausages!)

January 22, 2025
Unprompted review
Pukka logo

Reply from Pukka

Hello David, Sorry about your recent purchase of our pies. Please email me at reception@pukkapies.co.uk so we can start an investigation.
Thanks. Vickie

Rated 1 out of 5 stars

Dreadful...

Dreadful.... The pie was only 2 spoonfuls of meat, pastry was a bit on the thin side, hardly any gravy.
Beef pie.... What beef? Please dont say it was a fault on the production line!!!!
Never again Pukka.....

January 10, 2025
Unprompted review
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Reply from Pukka

Hi Ann, I am sorry for what happened with your recent purchase of our pies. I would like to investigate this for you, could you please email me at reception@pukkapies.co.uk and I can talk you through what to do to start an investigation. Thank you.

Rated 1 out of 5 stars

Used to love a Beef & Onion Pukka pie

Used to love a Beef & Onion Pukka pie. I've had two in recent weeks and both have had inedible fat bits in them. So bad, you can't even chew it. I dread to think what part of the cow it is. Made me want to vomit! What's happened to the quality we all used to rely on?

January 1, 2025
Unprompted review
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Reply from Pukka

Hello Dawn, I am sorry for what happened with your recent purchase of our Beef & Onion pie. I would like to investigate this for you, could you please email me at reception@pukkapies.co.uk and I can talk you through what to do to start an investigation. Thank you.
Vickie

Rated 1 out of 5 stars

The chicken and mushroom single pie I…

The chicken and mushroom single pie I bought had a good crust but the filling was just a load of mushy slop. There was no discernable mushrooms and there was one tiny (5mm) piece of chicken.

December 31, 2024
Unprompted review
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Reply from Pukka

Hi Roger, I am sorry for what happened with your recent purchase of our Chicken & Mushroom pie. I would like to investigate this for you, could you please email me at reception@pukkapies.co.uk and I can talk you through what to do to start an investigation. Thank you.
Vickie

Rated 4 out of 5 stars

Changed my mind.

I recently gave a Pukka Chicken and Mushroom pie a poor review saying that I would not buy another. However since talking to Pukka Pies about it I decided to give them the benefit of the doubt and bought one for myself and one for my wife.We were surprised how much better they were than my original one, which must have been bad luck.So I hope this balances things out.I will definitely buy again.

December 18, 2024
Unprompted review
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Reply from Pukka

Hello John, It’s lovely to hear such positive feedback. We hope you keep enjoying our Chicken & Mushroom pies. Thanks
Vickie :-)

Rated 1 out of 5 stars

Terrible ,used to love them now they're…

Terrible ,used to love them now they're just full of tasteless slop (chicken and mushroom)

To be fair i did buy a steak and kidney one and that was nice 👌

December 13, 2024
Unprompted review
Pukka logo

Reply from Pukka

Hi Jason, I am sorry for what happened with your recent purchase. I would like to investigate this for you, could you please email me at reception@pukkapies.co.uk and I can talk you through what to do to start an
investigation. Thank you.
Vickie

Rated 1 out of 5 stars

First time I have ever bought a single…

First time I have ever bought a single pukka pie and it was a steak and bourbon ( I also bought a steak which I will bin )

Pastry was ok but as for the filling , it was non existent , 2 x 1cm cube of steak and rest was gravy

Would not recommend

December 9, 2024
Unprompted review
Pukka logo

Reply from Pukka

Hi Robin, I am sorry for what happened with your recent purchase of our Steak & Bourbon pie. I would like to investigate this for you, could you please email me at reception@pukkapies.co.uk and I can talk you through what to do to start an investigation.
Thank you. Vickie

Rated 1 out of 5 stars

Don't judge a pie by it packaging

Looks good on the packing.when I cut into to Chicken and bacon pie it look like pet food and only about 25% of contents compared to picture.

December 6, 2024
Unprompted review
Pukka logo

Reply from Pukka

Hi Lionel, I am sorry for what happened with your recent purchase of our Chicken & Bacon pie. I would like to investigate this for you, could you please email me at reception@pukkapies.co.uk and I can talk you through what to do to start an
investigation. Thank you. Vickie

Rated 1 out of 5 stars

My favourite pie is a Steak & Kidney !

My favourite pie is a Steak & Kidney !
Usually buy Tesco's or other brands; thought I'd try Puka for a change. Don't know why as I haven't enjoyed this maker's products before.
Looked forward all day to my tea and when the time came I was so disappointed. Steak was tender but with absolutely no flavour of any kidney!
Went in the bin; money wasted. Never a Puka again!

November 28, 2024
Unprompted review
Pukka logo

Reply from Pukka

Hi John, I am sorry for what happened with your recent purchase of our Steak & Kidney pie. I would like to investigate this for you, could you please email me at reception@pukkapies.co.uk and I can talk you through what to do to start an
investigation. Thank you. Vickie

Rated 1 out of 5 stars

Stay away from the family size pie

We normally buy the standard size pie as they are perfect, wonderful pastry and lots of filling. We decided to try the family size chicken and mushroom pie and were very disappointed. There was hardly any filling. We counted three chunks of chicken and barely any sauce. Just a pile of pastry. Definitely do not recommend the family size pie

November 20, 2024
Unprompted review
Pukka logo

Reply from Pukka

Hi Amy I am sorry for what happened with your recent purchase of our Big Chicken & Mushroom pie. I would like to investigate this for you, could you please email me at reception@pukkapies.co.uk and I can talk you through what to do to start an
investigation. Thank you.

Rated 2 out of 5 stars

1st time full of meat but since the…

1st time full of meat but since the beef is non existent please could you sort out your way you make them as l love your pies and would love to give you 5 stars i cant wait for you to sort this out regards a starving 80 year old woman

November 18, 2024
Unprompted review
Pukka logo

Reply from Pukka

Hi Wendy, I am sorry for what happened with your recent purchase of our pies. I would like to investigate this for you, could you please email me at reception@pukkapies.co.uk and I can talk you through what to do to start an investigation. Thank you. Vickie

Rated 1 out of 5 stars

No filling

Bought two mincemeat and onion pukka pies. There was about a forkfull of filling absolutely awful. Tesco own pies have more filling and a lot cheaper. Will never buy pukka pies again.

November 6, 2024
Unprompted review
Pukka logo

Reply from Pukka

Hi Catherine, I am sorry for what happened with your recent purchase of our Minced Beef & Onion. I would like to investigate this for you, could you please email me at reception@pukkapies.co.uk and I can talk you through what to do to start an
investigation. Thank you. Vickie

Rated 1 out of 5 stars

Chicken flavoured pie

Bought a chicken and mushroom pie for the first time today. I have never had Pukka pies before but was led to believe they were good.
What a disappointment. One minuscule piece of chicken and a tiny sliver of mushroom in a sticky liquid. The top pastry was fair but the rest was a gooey mess. Never again.

October 30, 2024
Unprompted review
Pukka logo

Reply from Pukka

Hi Dave, I am sorry for what happened with your recent purchase of our Chicken & Mushroom pie. I would like to investigate this for you, could you please email me at reception@pukkapies.co.uk and I can talk you through what to do to start an investigation. Thank you. Vickie

Rated 1 out of 5 stars

steak and ale pie for two…

Bought a steak and ale pie for two without doubt the worst food I have ever tasted had to throw away more than half which ruined the remainder of the meal absolutely awful never again.
It's been a week since contacting reception at pukka pies as instructed to enable to take it forward, no word as yet.
Another week and a bit now with no further contact looks like vickie is AI so I will never in future purchase another item produced by this company

October 28, 2024
Unprompted review
Pukka logo

Reply from Pukka

Hi James, I am sorry for what happened with your recent purchase of our Steak & Ale pie. I would like to investigate this for you, could you please email me at reception@pukkapies.co.uk and I can talk you through what to do to start an
investigation. Thank you. Vickie

Rated 2 out of 5 stars

Pukka Microwavable Steak Pie are a…

Pukka Microwavable Steak Pie are a disgrace. All pastry and not much filling and what filling there was, was very low quality.

Lots of fat, very little steak. A shame as their pies used to be the best in the chippies.

October 28, 2024
Unprompted review
Pukka logo

Reply from Pukka

Hi Ian, I am sorry for what happened with your recent purchase of our Micro Steak Pie. I would like to investigate this for you, could you please email me at reception@pukkapies.co.uk and I can talk you through what to do to start an investigation. Thank you. Vickie

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