Pulvis Art Urns Reviews 196

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their beauty, quality, and artistic design, often noting that the items are even more impressive in person than depicted online. Many people appreciate the careful packaging, which ensures products arrive safely and in excellent condition. The delivery service is frequently highlighted as exceptionally fast, with many customers receiving their orders much sooner than expected. However, some customers reported issues with their orders, such as receiving items with colors that didn't match the online description or with scratches. A few people also mentioned that the size of the product was misleading in the pictures, appearing either larger or smaller than anticipated. Additionally, there were occasional comments about the closing cap not being fully functional or the absence of glue for the opening.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the beauty and high... See more

Quality

Reviewers mention positive feedback about quality. Many customers are extremely happy with the quality of the... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the speed of delivery, with... See more

Order

Consumers find the ordering experience to be ambiguous. Many customers report a fast and smooth ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I must admit I was curious. Would it arrive as stated? Without damage? Bulgaria is a long ways from California. Would it look as represented in the pictures? I was wonderfully pleased on all account... See more

Company replied

Rated 5 out of 5 stars

The urn is beautiful. I had first came across these urns in a catalog from the funeral home when my M-I-L passed away. I ordered this one for my mother as the funeral home we used did not have access... See more

Company replied

Rated 5 out of 5 stars

I could not have asked for a more perfect urn. The customization was beyond amazing. The up to date status and customer service responses were exceptional. The artists blew me away with this ama... See more

Company replied

Rated 5 out of 5 stars

Ordered on 12/19/25, a ceramic gray cat urn with free shipping within 5-7 business days. Shipped from Bulgaria on 12/22/25 with a UPS tracking number. Received in Scottsdale, AZ on 12/26/25 with no da... See more

Company replied


Company details

  1. Ceramic Manufacturer
  2. Pet Funeral Service

Written by the company

A world leader in the design and manufacturing of high-end memorial products, Pulvis Art Urns is a unique mix of innovation, art and meticulousness in the quest for excellence. All of our urns for ashes, keepsake urns, pet memorials and memorial accessories are handmade in Europe and certified by the ISO standards. Fruit of constant artistic restlessness and dedicated customers service, Pulvis Art Urns is a brand that stands for a contemporary, stylish and exclusive memorial urn. Founded almost a decade ago, Pulvis has endured as the ultimate symbol of luxury ceramic urns. Today, the vision of the brand is to prolong the idea of the founders by creating superb handmade urns for ashes, reviving exciting and emotional designs, pushing the limits of the factory by creating unique memorials with its signature contrasts, carrying out major innovation projects, crafting a unique Pulvis world dedicated to the people, working with renowned artists to produce limited editions in various materials and to recreate its cultural heritage. Pulvis Art Urns continues to thrive as a truly timeless brand. In their desire to create a product that makes a difference, Pulvis Art Urns supports the concept of a group of artists, ceramists and sculptors, who design and create models, which are far more than just traditional urns for ashes. Back in 2016, Mihail, Aleksandar and Denis came up with the idea of designing a portfolio of memorial products that imply the feeling of experiencing art. After a thorough research on the funeral market and a long year of experimenting with clay, glazes and conceptual designs, Pulvis Art Urns was born. In 2017, Pulvis Art Urns introduced it's first handmade cremation urns, inspired by art, sculpting and religion. "The Christ", "The Holy Mother", "Wings" and "The Passage" were introduced on the market. A few months later a matching keepsakes were designed. After a year of intensive work, Pulvis Art Urns present their first iconic designs, most of which are client's first choice, when it comes to honoring the memory of a loved one. The particular resistance of the ceramic material in combination with unique glazes expand the creative resources of Pulvis artists. Thanks to the rich imagination of the renowned conceptual artist - Aleks and the incredibly talented ceramists - Mihail, we succeeded in growing from a small locally operated business to one of the largest ceramic urns manufacturers in Europe. -------------------- https://www.pulvisurns.com/


Contact info

4.8

Excellent

TrustScore 5 out of 5

196 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect

In a really sad period of losing my cat, I'm really, really happy with such a beautiful urn, that just looks like a piece of art! He is home again

November 7, 2024
Pulvis Art Urns logo

Reply from Pulvis Art Urns

Thank you for sharing your kind words during such a difficult time. We are deeply sorry for the loss of your beloved cat and are honored that our urn could provide a beautiful and meaningful way to bring him home.

Rated 5 out of 5 stars

A Calla Lily Urn for Lauren

The Calla Lily urn for my daughter, Lauren, was absolutely gorgeous. Calla Lilies were her favorite flower. I had looked for many months for her urn. The moment I saw this one, I knew it was meant for her. When it arrived (after just two days!) it was totally beyond my expectations! So beautiful I cried. Thank you for providing such an excellent product & truly caring about your customers. You made a difficult choice much easier. I would highly recommend this company to anyone faced with choosing an urn for a loved one.

November 9, 2024
Pulvis Art Urns logo

Reply from Pulvis Art Urns

It means the world to us that the urn exceeded your expectations and brought comfort during such a tender time. Thank you for allowing us to be part of honoring Lauren’s memory in such a personal way.

Thank you!

Rated 5 out of 5 stars

Unique

I wanted something unique. Most urns look the same but Pulvis Urns are different. Well made and look like a piece of art.

November 4, 2024
Pulvis Art Urns logo

Reply from Pulvis Art Urns

We’re incredibly grateful for your recommendation and are here for you should you need anything in the future.

Rated 5 out of 5 stars

Professional quality

Fast turn around once I placed my order, a most amazing product I hope not have to use you guys again but if I do I will certainly send more people to your website!

October 21, 2024
Pulvis Art Urns logo

Reply from Pulvis Art Urns

Thanks!

Rated 5 out of 5 stars

beautifully made

Shipped quickly with no damages. I love the way it looks and the care they obviously took in designing it. I really wanted something that didnt look like a traditional urn and they nailed it.

October 18, 2024
Pulvis Art Urns logo

Reply from Pulvis Art Urns

Thank you for your kind words and for taking the time to share your experience.

Rated 5 out of 5 stars

Love it

The urn I ordered shipped quickly. It has great quality and craftsmanship! Smooth to touch and overall a beautiful work of art

October 16, 2024
Pulvis Art Urns logo

Reply from Pulvis Art Urns

It’s our goal to create pieces that are not only beautiful but also meaningful, and we’re so glad this urn met your expectations. Your appreciation for its artistry means so much to us.

Rated 1 out of 5 stars

Company knew ups was having issues and…

Company knew ups was having issues and didn’t notify customers, I have been waiting for weeks and it only looks like longer

October 2, 2024
Pulvis Art Urns logo

Reply from Pulvis Art Urns

Dear Jon,
Thank you for your feedback. We sincerely apologize for the frustration and inconvenience you’ve experienced. We did notify all our customers via email a week ago, right after UPS informed us about the shipment delays due to extreme weather conditions in Europe. Unfortunately, this situation is beyond our control, but we understand how upsetting it is to wait longer than expected.

We truly appreciate your patience and are doing everything we can to ensure your order reaches you as soon as possible. Please feel free to reach out if you have any further concerns.

Rated 5 out of 5 stars

Timely arrival, very good quality

Arrived in time. Rush shipping did, in fact, arrive within the 3 days promised even from overseas. The urn was well wrapped and protected. Arrived damage free. Beautiful urn and would make my lovely wife proud. One day, this urn will bring happy and loving thoughts to overtake my immense sadness.

September 25, 2024
Pulvis Art Urns logo

Reply from Pulvis Art Urns

Thank you for your kind and touching words. We are honored to have been able to provide an urn that holds such significance for you and your beloved wife.

Rated 2 out of 5 stars

We had already made an incredibly hard…

We had already made an incredibly hard decision to put our kitty down, and then another hard decision picking out an urn for his ashes. After looking for what felt like forever, we decided on an urn from Pulvis. We ordered it and it shipped out quickly. It arrived within a few days. However, this is where the positives end. The urn was missing both of the plugs, rendering a fill from bottom urn useless. I had to email twice before I got a reply. After confirming with the customer service rep that both of the plugs were missing, I never heard anything from them. No apology, no confirmation that it was being resolved, no further communication. I then received a shipping notification. While they did send the plugs, better communication, and an actually complete order the first time would have been nice. Selecting an urn, whether for a person or pet is hard enough, let alone when the order comes missing parts.

I would hope that there is more care given when packing an order in the future.

September 10, 2024
Pulvis Art Urns logo

Reply from Pulvis Art Urns

Dear Allison,

First, let me say how deeply sorry I am for your loss. We understand how hard it is to make such difficult decisions during such a painful time, and we are truly grateful that you chose one of our urns to honor your beloved kitty.

I want to sincerely apologize for the inconvenience caused by the missing plugs and any lack of communication on our part. We strive to ensure every order is handled with care, but mistakes can happen, and it is disappointing to know that we fell short of your expectations. The missing plugs did arrive shortly after this review was written, but I completely understand your frustration in not receiving a more prompt reply or resolution at the time.

Please know that we take your feedback seriously, and we are always working to improve our processes and communication to avoid such issues in the future. Your experience matters to us, and we truly appreciate your understanding during this challenging time.

If there is anything more we can do for you, please don’t hesitate to reach out.

Warm regards,
Denis

Rated 5 out of 5 stars

Fast shipping

Fast shipping. Urns are just as described. Very happy with the purchase.

August 26, 2024
Pulvis Art Urns logo

Reply from Pulvis Art Urns

Thank you for the review!

Rated 5 out of 5 stars

New home for my sons ashes

After ordering, I received my package very quickly. It came very well packaged with no damage to the ceramic urn. I absolutely love it! After my son passed, I had been looking for an urn that I felt was special enough for him. I came across the Pulvis website and was so amazed by all the beautifully crafted urns that I knew I found what I was looking for. Thank you Pulvis!

August 19, 2024
Pulvis Art Urns logo

Reply from Pulvis Art Urns

We are deeply sorry for your loss, and our hearts go out to you during this difficult time. It means so much to us that you found an urn that feels special enough to honor your son’s memory. We pour great care into our designs, hoping to provide comfort and a meaningful tribute for loved ones.

With our deepest sympathy,
Pulvis Art Urns Team

Rated 5 out of 5 stars

Their service was prompt and response…

Their service was prompt and response was excellent in answering our questions; plus expediting our item once it was ordered.

August 12, 2024
Pulvis Art Urns logo

Reply from Pulvis Art Urns

Thank you for your kind words! We’re so glad to hear that you had a positive experience with our service and that we could assist you promptly. Ensuring a smooth and supportive process for our customers is very important to us, and we truly appreciate your feedback.

If you ever need anything in the future, please don’t hesitate to reach out.

Best regards,
Pulvis Art Urns Team

Rated 5 out of 5 stars

It's a beautiful artistic looking piece…

It's a beautiful artistic looking piece for our sons ashes. I didn't want something that looked like an urn. It would be hard looking at us everyday. This is something that is as beautiful as my boy was.

August 1, 2024
Pulvis Art Urns logo

Reply from Pulvis Art Urns

We are deeply touched by your words and truly honored that our piece serves as a beautiful tribute to your beloved son. We understand how important it is to find something meaningful and comforting, and we are grateful that our design resonates with you in such a special way.

Pulvis Art Urns Team

Rated 4 out of 5 stars

Beautiful, but one suggestion

I love that the urn does not look like an urn. It is a really pretty piece. However I think the bottom seal should be made differently. If a person decides to spread some of the ashes later you cannot open it again. Or add a favorite pet's ashes, you cannot do it.

July 29, 2024
Pulvis Art Urns logo

Reply from Pulvis Art Urns

hank you for your kind words and for sharing your feedback with us. We’re so glad to hear that you love the artistic design of the urn and that it serves as a beautiful piece for you.

We truly appreciate your thoughts on the seal design. Your feedback is invaluable, and we will take it into consideration as we continue to improve our products.

Pulvis Art Urns Team

Rated 5 out of 5 stars

This piece of art created a sentimental…

This piece of art created a sentimental memorial to lay my mother to rest in. I highly recommend because of the unique beauty and durability. Very quick shipping and wrapped great for transport.

June 10, 2024
Pulvis Art Urns logo

Reply from Pulvis Art Urns

Thank you for the wonderful review!

Pulvis Art Urns Team

Rated 5 out of 5 stars

It took me a year and a half to find…

It took me a year and a half to find the perfect urn for my husband. It is beautiful, well made and I am so so thankful for your company. It was handled with care and the delivery driver was so cautious with it. I also got the name plaque and that is just as gorgeous. Again I am so grateful for your company and your beautiful craftsmanship.

July 10, 2024
Pulvis Art Urns logo

Reply from Pulvis Art Urns

We are deeply sorry for your loss and truly touched by your kind words. It means so much to us that our piece could provide you with a beautiful and meaningful tribute for your son. We understand how important it is to find something that feels right, and we’re honored that our design resonated with you in such a special way.

Thank you for sharing this with us. If there’s anything we can do for you, please don’t hesitate to reach out. Wishing you comfort and peace.

With our deepest sympathy,

Pulvis Art Urns team

Rated 5 out of 5 stars

Simply Magnificent

Simply Magnificent. Just what I was hoping for. I was so impressed I bought the Calla Lily for my Mother

July 5, 2024
Pulvis Art Urns logo

Reply from Pulvis Art Urns

Thank you so much for your kind words! We’re delighted to hear that your urn was just what you were hoping for and that you were so impressed you chose the Calla Lily Urn for your mother as well. It means a lot to us to know that our pieces can provide comfort and beauty in such meaningful moments.

We truly appreciate your trust in us and your support. If there’s anything we can do for you, please don’t hesitate to reach out.

Warmest regards,
Pulvis Art Urns Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look