We love Pumpkin pet insurance. It’s like having an additional family member that looks after our pets. Cash and Pinot are well taken care thanks to Pumpkin pet insurance. Thank you Pumpkin
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Utilizing our Pumpkin Insurance has been an extremely positive experience. The process and tools to provide doctors and hospital bills are very user-friendly and straightforward. The technology worked... See more
We have had great success with Pumpkin Pet Insurance. Our dog is almost 4 years old and has had MAJOR health issues. We have submitted several claims. The process to submit claims is easy and in mos... See more
I was actually scared of sending it, because of my previous claim denial. I was very surprised to actually get this solved so fast it was. It gave me such a relief and to be able to focus on my dog, o... See more
Company details
Written by the company
If pets are your kids, we’re your insurance. Dog, cat – doesn’t matter. When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Contact info
666 3rd Ave Floor 23, 10017, New York, United States
- (866) 273-6369
- www.pumpkin.care
4.8
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 86% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My reimbursement was quick and easy.
August 4, 2026
Pumpkin Pet Insurance is great.
Pumpkin Pet Insurance is very efficient, and the agents are all very friendly. Completely satisfied.
August 11, 2026
Fast claims processing and payout
Pumpkin paid out my insurance claim incredibly fast after we hit the deductible. It made taking our Aussie Doodle, Annie, to the ER an easy choice knowing we had pumpkin to cover us.
August 5, 2026
The process for submitting a claim was…
The process for submitting a claim was simple and easy to understand. The response was quick and the amount covered was quickly deposited into my account.
August 4, 2026
I just signed up about a week ago
I just signed up about a week ago. The process of signing up was easy and their insurance looks like a good plan for us.
My pup is going to a Vet’s appointment tomorrow, and I’ll know better after that just how good or bad (hope not!) Pumpkin Pet Insurance is.
August 3, 2026
I don't have to wait or call about my…
I don't have to wait or call about my claim or reimburstment no hassle at all.
July 31, 2026
Excellent service!!!!!!
August 3, 2026
Easy, peasy!
It was my first time submitting a claim. It was fast and easy. Thank you.
August 10, 2026
Excellent experience
Excellent experience. My dog was in the hospital with an obstruction and you approved the estimate in 10 minutes so I knew we were covered. So glad not to have to worry about anything other than my dog!
August 10, 2026
The agent helped walk me through how to…
The agent helped walk me through how to file a claim. Very helpful.
August 3, 2026
Fast and easy
August 2, 2026
My dog had an accident and had a…
My dog had an accident and had a surgery on his paw. Pumpkin paid the claim within 10 minutes of me filling the claim. It was so easy and I'm thankful for this insurance!!
August 9, 2026
When I submit a claim it's taken care…
When I submit a claim it's taken care of promptly and I get my check very soon afterwards
August 8, 2026
Overall pleased with the claims…
Overall pleased with the claims processing, coverage for our new puppy has been helpful.
August 8, 2026
Pumpkin insurance emailed us every step…
Pumpkin insurance emailed us every step of the way we’re right on top of the whole procedure. We were very pleased.
August 7, 2026
Great pet insurance
Great experience with Pumpkin pet insurance. Very easy to file a claim and reimbursement is quick. Would definitely recommend to anyone looking for pet insurance.
August 8, 2026
I have had a good experience with…
I have had a good experience with Pumpkin Pet Insurance. I have two dogs; one has been having some health issues, and Pumpkin has been very consistent with approvals and reimbursements.
I wouldn't recommend the wellness plan or routine annual checkup because their coverage is limited. I pay much more than they cover. I believe a third company offers the wellness plan through Pumpkin.
August 15, 2026
Easy and Efficient
It was very easy to upload our last claim. We received an immediate response from Pumpkin. Very pleased.
August 1, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.