I used to be a PureClinica customer but not any more. I ordered some Co-Q10 earlier this year but nothing arrived. I waited for a few weeks, then contacted them. We haven't got any, they said. Why did... See more
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See what reviewers are saying
I have had bilateral knee pain for over 40 years, and I have degenerative disc disease in my lumbar and cervical spine. I have been taking Inflammease Ultra complete for almost 2 weeks - 1 tablet 30... See more
I love Pureclinica products. I have been using their hyaluronic acid tablets for myself and my horses for over a year with good results. I have just added their Collagen and HA daily tabs to... See more
So great customer service is not dead; certainly not at Pureclinica that is! Even though their website is clear and easy to use, I somehow managed to order the wrong product.I needn’t have worried.... See more
Company details
About Pureclinica.com
Written by the company
1. Produce high-strength supplements that deliver real results.
2. Offer them at an affordable price.
3. Provide thoughtful customer care independent of the business needs
We are grateful to all of our customers.
Contact info
2nd Floor, 145-157 St John Street, EC1V 4PY, London
- +44 2081 336050
- sales@pureclinica.com
- www.pureclinica.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Great products and customer service
From the moment I contacted customer service, the representative could not have been more helpful. They made my purchasing experience very easy and were very thankful for my business. I've been looking for a collagen product where I didn't have to take 3 or 4 pills at a time and finally found Pureclinica and I'm glad I did. To me, customer service, product quality and competitive pricing are everything to me and I give Pureclinica an A+++
Great products
Great products, great prices. Shipping takes a little longer, but I have learned to compensate for that. Well worth the wait.
HIGHLY RECOMMENDED. used Pure Clinica over a number…
I have used Pure Clinica over a number of years and found their supplements to be of high quality but at a reasonable price. The customer service team have always been very helpful and quick to respond with any query I may have had.
Never disappointed
Never disappointed. always on time!!
Ps. Great and attentive customer service
this company stands for service and…
this company stands for service and good client contact
Great product; my super serum.
I have used this product for over a year now I am in still in awe how a product can contain so many essential ingredients and yet be so light and not thick and tacky . Leaves no residues and doesn’t block pores or cause breakouts. My skin has improved on this - compared to where I started from - the main plus of this serum for me is it has enabled me to drop the many serums I had to previously combine to achieve similar result ( but resulting in a thick and greasy paste on my face blocking my pores and causing breakouts ) . This combinstion serum in one bottle is so very light and makes my morning routines as sleek as possible .
Always a very good and responsive customer service! I use their product and each time I need to contact them it’s sleek and efficient .
Great product
Great product, good price, fast delivery.
What's not to love?
Appalling failure to communicate
I ordered supplements on 7 MAY 2024 expecting the usual prompt service. No delivery arrived. I emailed on 15 May and 17 May with no response. I telephoned on 20 May leaving a voicemail as requested, no response.
I have now raised a dispute with Paypal through which paid for the order. Purelinica continue to send me promotional material but as yet have not responded to either myself or Paypal. And they tell me I am a valued patron! Dismissive and disappointing for a customer of over a year.
Excellent customer service
Excellent customer service, every bit as good as the triple strength vitamin suppliments they sell. On time delivery completes the package. You really couldn’t ask for more.
Very missleading
Puchased Saw Palmetto 3200mg with an individual strength of 320mg per tablet. What arrived was with a table strength of 160mg. I complained but was told they dont do a 320mg!
TO THIS DAY, IT IS STILL ADVERTISED ON THEIR WEB SITE AS 320mg!!!
They did refund in full however.
Still haven't received my product yet.
Tremendous disappointment with this company
My package has been arriving at customs for more than 1 month and being returned to the German post office.
Tracking No.:
10720274100017827
I complained on April 5 by e-mail and the resolution of the claim has not been correct because they have sent the package again, with the same method that they returned it, and the result has been the same... as the customs He returned it to the German post office.
Tremendous disappointment with this company. I have come to wonder if it wasn't a fake website.

Reply from Pureclinica.com
I love Pureclinica products
I love Pureclinica products. I have been using their hyaluronic acid tablets for myself and my horses for over a year with good results.
I have just added their Collagen and HA daily tabs to my skin care regimen in addition to their Vit B5/HA Drench Gel. I love this drench gel, it absorbs and moisturizers glide on easier.
I did have a problem with a package arriving open and one product missing. Pureclinica promptly replaced that product, no questions asked. That's customer support!!
Ever since my first purchase of…
Ever since my first purchase of phosphatidylserine & phosphatidylcholine I've improved speaking clearly (much better than before), my mind being less cloudy! If you love conversating, reading, even calculating, give it a try (Remeber: Breathe in by the nose, breathe out from the mouth, a few times daily, when your alone.....)!!!!
Very good quality products with very…
Very good quality products with very good results, and the company's employees solve courier problems in the EU quickly!
I think Pureclinica is really good
I think Pureclinica is really good. The products are fantastic, I use the Q10 300 mg for years and it is really excellent. The contact with the employees are very nice, they take great care of the customers, are very polite and do everything to satisfy us.
Thank you very much 🌹🌹🌹🌹
Good quality supplements
If you buy 6 bottles, the price goes down by 35%, plus another 10% discount offered by email. That gives their products a great value for money. But the mai reason I went for Pureclinica products (I take 6 supplements daily) is that the dosage per serving is in a single capsule. Also, the concentration of the main ingredient is quite high, therefore it ticked all the boxes for me.
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