PuritybridgeReviews 

129
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I can’t fault my experience here from start to finish. I did so much research before my surgery and felt before visiting that I would be in safe hands with Mr Pacifico. I travelled from Manchester for... See more

Rated 5 out of 5 stars

I had a breast lift with implants with Marc Pacifico and the results are honestly better than I ever imagined. From the very first consultation, where I was very nervous, he was professional and reass... See more

Company replied

Rated 5 out of 5 stars

I knew I’d found the right surgeon when he sent me home with more questions than I’d arrived with after our first meeting. Throughout our several meetings he has been thorough, patient and kind. I a... See more

Rated 5 out of 5 stars

I am five weeks post SMAS face lift carried out by Marc Pacifico and I couldn't be happier. The results far exceed what, even in my most optimistic moments, I had hoped for. My neck is wrinkle-free... See more

Company details

  1. Plastic Surgery Clinic
  2. Cosmetics Industry

Information provided by various external sources

Purity Bridge is a multi-award winning private clinic offering surgical and non-surgical aesthetic treatments in Tunbridge Wells. We provide a sophisticated, holistic approach to skin care, facial rejuvenation, breast plastic surgery and body contouring, bridging the divisions between medical skin care, non-surgical treatments and cosmetic surgery. We have carefully selected our treatments to ensure that we offer only the very best procedures and products.


Contact info

4.9

Excellent

TrustScore 5 out of 5

129 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(129)

14 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

In good hands…

I instantly knew Mr Pacifico was the surgeon for me. He was so thoughtful and informative at each stage. He made me feel calm and i knew i was in safe hands. I recieved amazing care before and my post care was fabulous too. I am so happy i went for it and i couldnt have asked for better results!

November 10, 2022
Unprompted review
Puritybridge logo

Reply from Puritybridge

Dear Kayley - thank you so much for your review - it really was fantastic for us all to read at Purity Bridge (we pride ourselves on our aftercare especially!) and we are so happy that you are so thrilled with your results!

Rated 5 out of 5 stars

Recommendation of Marc Pacifico

After being recommended Marc Pacifico by a trusted friend I went to see him about breast implant removal with no replacement implant.

My implants were 25 years old and I had been delaying surgery. Marc made me feel at ease, was clear and reassuring.

I can honestly say I am so happy with the result, beyond what I expected. Clare, who did the MLD is also lovely and reassuring, and the lady at reception is always friendly and professional.

All in all, I would thoroughly recommend Marc and the team!

April 18, 2023
Unprompted review
Puritybridge logo

Reply from Puritybridge

Dear Allison, the whole team at Purity Bridge was delighted to read about your positive experience - thank you so much for taking the time to write about how much this has meant for you!

Rated 5 out of 5 stars

I highly recommend Marc Pacifico and his amazing Purity Bridge team

I had surgery performed by Marc Pacifico around five months ago and couldn’t be more delighted with the results. They’ve certainly surpassed all of my initial expectations and I feel so much more comfortable in my own skin. I’m still totally amazed by what he achieved.

My experience of Marc and his wonderful team at Purity Bridge has been faultless.

I was very nervous before my initial consultation but needn’t have been - Marc put me at ease straight away. Not only is he extremely professional and personable, his discreet approach is very much patient-centred. He listened to all of my concerns and gave his opinion in an honest yet sensitive way. During the appointment as he talked me through the suggested procedure, it became obvious that he’s extremely safety focussed too. My follow-up consultation was around a month later, giving me plenty of time to consider going ahead with the surgery and the chance to think of any further questions.

The aftercare I have received has been exceptional too – as have my numerous MLD sessions with Clare. If I ever decide to have any other procedures, I would certainly look no further than Marc and his equally kind, caring and efficient colleagues.

March 15, 2023
Unprompted review
Puritybridge logo

Reply from Puritybridge

Dear Beth - we were all so happy to read about your positive journey with Marc, Clare and the team at Purity Bridge. Thank you so much for taking the trouble to write your review. Best wishes from all the Purity Bridge team!

Rated 5 out of 5 stars

I highly recommend Purity Bridge and Dr…

I highly recommend Purity Bridge and Dr Pacifico for breast augmentation surgery. Dr Pacifico and his team were welcoming, professional and kind. The whole process was easy, from initial consultation to follow-up, and the team were very re-assuring throughout. I had a great experience overall and am very glad I chose Purity Bridge for my surgery!

July 27, 2023
Unprompted review
Puritybridge logo

Reply from Puritybridge

Dear Lana-Faye, thank you so much for posting such a positive review. We are all thrilled to read about your experience and recommendation! Best wishes, the Purity Bridge team

Rated 5 out of 5 stars

Simply the Best

I recently had the privilege of undergoing upper eyelid surgery at the Purity Bridge clinic and 14 months later undergoing a face & neck lift procedure with the incredible surgeon, Marc Pacifico, Purity Bridge. I cannot begin to express how delighted I am with the entire experience. From the initial consultation to the post-operative care, every step of the journey was marked by professionalism, expertise, and commitment to patient satisfaction.

Marc Pacifico listened attentively to my concerns and thoroughly explained the procedure, putting me at ease. On the surgery day, the team at the McIndoe Centre were supportive and Marc Pacifico's skill has resulted in natural-looking results.

The care at Purity Bridge was exceptional, with support throughout the process.

Thank you, Marc Pacifico and Purity Bridge, for the unforgettable experience. I am truly grateful for your dedication, care, and professionalism throughout.

July 12, 2023
Unprompted review
Puritybridge logo

Reply from Puritybridge

This was such a lovely review for the team at Purity Bridge to receive - thank you so much for taking the time and trouble to write it. We always strive to offer the very best patient care we can, so it means a lot to us when we read about your positive experience. Thank you! From the Purity Bridge Team

Rated 5 out of 5 stars

I would give 1000 stars if I could

I would give 1000 stars if I could! From the lovely Louise who warmly greets you through the door, to the genius that is Mr Pacifico whose surgical skills are astounding.
I’ve had plenty of nips & tucks over the years. This place is undoubtedly the best.

June 29, 2023
Unprompted review
Puritybridge logo

Reply from Puritybridge

What a lovely review for the team to receive! Thank you so much for taking the time and trouble to share your experience and we were all delighted to hear how happy you are. Best wishes from all the team at Purity Bridge

Rated 5 out of 5 stars

First class.

I previously had a very bad experience with a different clinic, so I needed to find an alternative clinic to correct the issues I was left with. I was obviously wary and worried having been so badly let down previously by a clinic that was allegedly good.

After a lot of research I found Marc Pacifico. I had an initial consultation and felt very reassured, he was kind and obviously extremely knowledgeable talking me through all the options and the likely results. I didn't feel at all pressured to go ahead with face/neck surgery infact quite the contrary, I had a number of appointments spaced quite a while apart which I assume was giving me time to have a good think about it.

I eventually went ahead with the surgery, again since then I’ve had a number of appointments with Marc to check on my progress and ensure I was happy with his work. Now almost one year on the result has completely settled and I'm really pleased with the result. I waited a year to review to be able to give an opinion on the final result.

I have also been seeing Dr. Roxy Belpassi who has put me on a fantastic skin care regime with products that actually work giving me smooth and glowing skin. She sees me regularly to ensure I'm happy and have no issues, which again is reassuring. I've recently added a little botox, she's obviously very skilled as I barely felt anything!

The combined results are really natural and people are always shocked when I tell them my age as there's no sign that I have had anything done.

I have never at any stage felt pressured by anyone, everyone takes the time to give me plenty of information so that I could make an informed decision for myself.

The entire team at Purity Bridge are always friendly, chatty and welcoming which makes the appointments a pleasant experience.

If anyone is looking for any skin treatments/procedures you won't go wrong using Purity Bridge. Highly recommended.

June 7, 2023
Unprompted review
Puritybridge logo

Reply from Puritybridge

Dear Angela, we were so happy to read about your positive experience with Marc and Roxy, and the rest of the team at Purity Bridge - thank you for taking the time to post your review. Best wishes, the Purity Bridge team

Rated 5 out of 5 stars

Dr Chris was very calm and explained…

Dr Chris was very calm and explained clearly what was going to happen. It happened as he said it would. And I got to choose the music as the procedure was being done! That’s cool 😎. I was skipping the nhs queue for the procedure as I couldn’t wait 6-8 months. I wanted to skip the histology on economic grounds. Dr Chris said I must do it to check everything was gone. It’s as well it was done as he requested as they found it was a different skin cancer to the one identified originally. Can unreservedly recommend Dr Chris and his team

March 28, 2023
Unprompted review
Puritybridge logo

Reply from Puritybridge

Thank you so much for taking the time and trouble to write about your positive experience with Mr Macdonald - we were thrilled to read your review. Best wishes, the Purity Bridge Team

Rated 5 out of 5 stars

Amazing results

I am really pleased with the results of my surgery, I had a fairly complex case which was a huge worry for me but Mr Pacifico reassured me and made me feel at ease from the first consultation to the surgery day, he is really professional and highly skilled. Thank you to the patient care team as well for looking after me on the day of my surgery, special thanks to Julia and Bob

March 13, 2023
Unprompted review
Puritybridge logo

Reply from Puritybridge

Dear Cara, we really appreciate you taking the time to post a review, and were delighted to read about your experience - thank you! The Purity Bridge team

Rated 5 out of 5 stars

Would definitely recommend

I used purity bridge to reconstruct my ear lobes as I had stretched ears and finally, at the age of 29, wanted to be a real adult and get them stitched up.
From the first email to the surgery, to the aftercare and beyond they were friendly, professional and above all else, did a really good job of stitching me back together. Chris Macdonald has given me a new found confidence in myself with the skills he possesses. So thank you to Chris and to the whole team at Purity bridge.
All the best,
Shaun Miles

November 11, 2022
Unprompted review
Rated 5 out of 5 stars

Male Nipple Reduction Patient

As a long term, male sufferer from gynecomastia and enlarged nipples, having the option to finally speak to someone as experienced and approachable as Marc was simply life changing. We were able to discuss options, both mental and physical, to help manage the condition and eventually settled for a reduction surgery that was performed at the clinic in Tunbridge Wells.
The staff were helpful, friendly, and discrete which made the entire process reassuring and comfortable. The pre-surgery discussions were professional and open and the post-op care has been a wonderful, confident inspiring service during the healing.
I would whole heartedly recommend Marc and his team if you are a male who has suffered from a similar condition, it has changed my entire outlook on life and I am incredibly grateful to them for it.

March 1, 2023
Unprompted review
Puritybridge logo

Reply from Puritybridge

Thank you so much for sharing your experience with Marc and the team at Purity Bridge. We were so thrilled to read about the difference your procedure and your time with the team has made to your life - this is what makes all of our jobs so rewarding! Best wishes from the team at Purity Bridge

Rated 5 out of 5 stars

Surgery review

I thought about the surgery I wanted for a full year before speaking to anyone about it, I wanted to make sure it was a decision I was making for the right reasons. I did my research on potential surgeons and arranged an initial consultation with Mr Macdonald towards the end of 2022.
One thing that really stood out for me, was that I never felt rushed or that any question was a silly question, I had a lot of queries and concerns I wanted to go through and they were always answered with great detail and thought. I never felt any pressure to make a decision and knew if any more questions popped into my head I could go back again to get answers. Leila, Mr Macdonald’s Secretary was also extremely friendly and helpful throughout every step of the process.

My procedure went ahead in January 2023 and I received the best possible care under Mr Macdonald and the team. I could not be happier with the results, even just four weeks on. It has improved my confidence and mood more than I could have hoped. I have had impeccable follow up care and would absolutely recommend Mr Macdonald to any of my friends or family and he would be my absolute number one choice if there was ever any other procedures I wanted to consider. Thank you to the entire team for making a big decision so easy.

January 23, 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant Surgeon

I was nervous about making a decision with what surgeon to use as I knew no one with first hand experience to recommend me one.
I did as much research as I could. I wanted my (20yrs +) implants removed and an uplift.
On meeting Marc Pacifico, I felt understood and in safe hands. After my decision to go with him, I learnt that he was voted in as President of ‘The British Association of Aesthetic Plastic Surgeons’
I felt even more sure I had made the right decision.
I joked that he couldn’t make a silk purse out of a pigs ear.
Well that’s exactly what he did for me.
Immediately after the op and had a look (tape on incisions) I was over the moon with the result. I’m now 4 weeks post op and my tapes have been removed. The results have far exceeded my expectations.
I’m 54 and feel 34.
Brilliant surgeon! Highly recommend.

January 6, 2023
Unprompted review
Puritybridge logo

Reply from Puritybridge

Dear Nikki - we were delighted to read about the positive experience you had under the care of Mr Pacifico and the team. Thank you so much for taking the time and trouble to write your review - we really do appreciate it. Best wishes, the Purity Bridge team

Rated 5 out of 5 stars

Pure excellence

Choosing Marc Pacifico at purity bridge has been the best decision I’ve made!!!!
Honestly from start to finish he has been informative,supportive,sensitive and above all professional at a very high standard.
I had 19yr old breast implants removed and not replaced (my decision)
And I couldn’t be happier with with my results!!!!!
Marc Pacifico is everything you want and need in a surgeon!!!
Pure excellence.

November 7, 2022
Unprompted review
Puritybridge logo

Reply from Puritybridge

Dear Natalie - what a wonderful review for all of the team at Purity Bridge to read - we are thrilled that you have had such a positive experience with Marc and the team, and extremely grateful to you for sharing your experience - thank you!

Rated 5 out of 5 stars

The procedure was a game changer and totally worth it

First of all I need to mention that for me having surgery wasn't about being vain, but more about correcting what wasn't making me happy anymore. I looked into having aesthetic surgery for a few years, I read reviews, testimonials, considered the financial aspect, I even completely changed my mind about it at some point.
To keep it short, I always had a slight difference in breast volume, breastfeeding 2 children had it's own impact on the appearance, and loosing weight as part of getting fitter for my own health and well-being , left me with a significantly "uneven" look.
To begin with, I attended webinars with the possibility of asking questions and I had 2 FREE telephone discussions with the surgeon before I booked a face to face appointment.
Mr Pacifico, or Marc like he likes to be called, understood what my wishes were from the beginning, and suggested a breast lift with a reshaping of the areola and the most appropriate type and size of implants ( in my case the implant size differs between the two breasts) to achieve the most natural and simetric outcome possible. And that is exactly what he did, we had two face to face appointments to agree on the best way forward and then the surgery was scheduled. The operation went very well, Marc is an artist first of all, who chose human flesh to create art with, and this is obvious with how he managed to achieve the best results with the least scarring. I won't hide the truth, the first days after surgery can be rough, but I am now 5 months post op and the scars are healing brilliantly, I am back to intense gym workouts and I never felt so happy with my own appearance. I am really pleased with the results and I am convinced that the procedure was worth it.

June 27, 2022
Unprompted review
Puritybridge logo

Reply from Puritybridge

Thank you so much for writing about your experience with Marc and the team at Purity Bridge - we were delighted to hear about your experience, what it meant to you and how happy you are with your outcome!

Rated 5 out of 5 stars

Thank you, thank you, thank you!

I had a breast augmentation in April this year and I am absolutely over the moon with the results. Not only is Dr Pacifico extremely knowledgeable, but also very personable and makes you feel at ease. He knew exactly how to achieve the results I wanted- thank you so much. I was also touched with how amazing the team at Purity Bridge was. On the day of the surgery they made me feel so comfortable and took great care of me. I would 100% recommended Purity Bridge to a friend/ family member. I am forever thankful to Dr Pacifico and the team for giving me new found confidence!

April 21, 2022
Unprompted review
Puritybridge logo

Reply from Puritybridge

Dear Issy, thank you so much for your lovely review and description of your positive experience with Dr Pacifico and the team at Purity Bridge. We are delighted to hear how happy you are with your experience and your outcome!

Rated 5 out of 5 stars

After doing many years research and…

After doing many years research and having had cancelled surgeries at another hospital, I couldn’t be more pleased with my whole experience with Marc Pacifico and his amazing team.

Right from the start of my journey being with the lovely ladies front of house and their warm, friendliness, and helpfulness nothing seemed to be too much trouble, the operation itself which I was or course nervous and anxious about went extremely well, I had no complications :-)) (I had mastopexy surgery with implants),

It was so calm on the day of my surgery and I honestly can’t recommend them enough to everyone.

My whole experience at Purity Bridge was amazing and it was even more pleasant than I had ever been able to imagine, not having had plastic surgery before it’s hard to know what to expect.

I wouldn’t go anywhere else now. I cannot thank them enough and I look forward to seeing them all at my next check up

September 12, 2022
Unprompted review
Puritybridge logo

Reply from Puritybridge

Dear Zoe, thank you so much for taking the time and trouble to write about your experience with Marc and the team at Purity Bridge. It is great for us to hear about your positive experience and how the whole team made you feel. Thank you!

Rated 5 out of 5 stars

Delighted lower face and neck lift

I am 5 weeks post op following a lower face and neck lift with Marc Pacifico of Purity Bridge. I am absolutely completely delighted with the results. My double chins have vanished, I have a lovely youthful jaw line and I look so so much younger so thank you Marc and all your team from the nurses at Purity Bridge to the nurses at the Nuffield Hospital. I can't stop looking at myself in the mirror I can't believe it!!

October 11, 2022
Unprompted review
Puritybridge logo

Reply from Puritybridge

Thank you so much for taking the trouble to write about your experience with Marc, the team at Purity Bridge and your time at the Nuffield Hospital in Tunbridge Wells. We are all delighted to hear how happy you are with your result and really appreciate your comments. BW, the Purity Bridge team!

Rated 5 out of 5 stars

My daughter had a procedure that she…

My daughter had a procedure that she had been considering for several years. She was extremely nervous about a general anaesthetic but Miss Nugent and her excellent team (in particular Julia, (Theatre Manager) were just amazing. Julia stayed with my daughter the entire time, both pre and post op and reassured her. Emma (Nurse) was also part of the team and was so caring. I cannot fault the team at any stage, they were all so professional and just lovely from start to finish. We travelled 3 hours by car to this clinic as it was the best I could find and it really didn’t disappoint. I wouldn’t go anywhere else.

August 9, 2022
Unprompted review
Puritybridge logo

Reply from Puritybridge

Thank you so much for writing about your daughter's positive experience at Purity Bridge - we are delighted to hear how happy you were with the team and the clinic!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look